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InTown Suites Savannah

5450 Augusta Road, Savannah, GA 31408 (Formerly Suburban Lodge Of Savannah )
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InTown Suites Savannah
6 traveller photos
Ranked #85 of 107 hotels in Savannah
3.0 of 5 stars 2 Reviews
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2 reviews from our community

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Savannah, Georgia
1 review
1 helpful vote 1 helpful vote
“Insane Manager”
2 of 5 stars Reviewed 18 May 2012
1
person found this review helpful

The general manager at this property is a complete psychopath. Her name is Brandy, and this woman is the most insufferable employee in "hospitality" that I've had to deal with in a very long time.

At first she seems alright, but my wife and I quickly came to find that she is passive-aggressive and has a double agenda. This woman attempted to FORCE HER WAY into our room at 11 am for a security check. Are you kidding me?

Also, she insulted us behind our backs to another employee, and the guests nextdoor told us about it. How polite.

Eventually, Brandy kicked us out because we turned down housekeeping. We cleaned the room ourselves and saw no need to have them help. No one ever told us we couldn't turn housekeeping away. Then at 9 a.m. on rent day, she calls me and tells me we have to be out in three hours. I had to call into work for this crap, and lost an entire day's salary.

Worst experience I've had with an employee in over a decade... More

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1 review
5 helpful votes 5 helpful votes
“Horrible”
2 of 5 stars Reviewed 27 September 2011
5
people found this review helpful

We thought this location was a good choice. I have stayed in the one in Houston,Tx. and clearly it was better their. The service is horrible here. Room service only comes once a week. In the rooms the furniture is in serious need of replacing. Dresser drawers are coming apart. Beds are very uncomfortable. Cabinets need repainting. You have to wash your own towels. You have to wash your own towels. Advertises free cable and HBO. No HBO. Walls are very thin. Management is allusive to complaints. Plus smoke detectors don't work. More

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Additional Information about InTown Suites Savannah

5450 Augusta Road, Savannah, GA 31408 (Formerly Suburban Lodge Of Savannah )
Price range (per night):* RM157 - 471

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InTown Suites Savannah
5450 Augusta Road
Savannah, GA 31408
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Each location offers a coin-op guest laundry. Each room has a kitchenette with full size fridge! InTown Double Room (2 beds) - Not available at all locations Typical InTown Room - View 2
InTown Suites Savannah Photo (6 traveller photos)

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