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DoubleTree by Hilton Savannah Historic District

3.5 of 5
411 West Bay Street, Savannah, GA 31401 (Downtown)
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DoubleTree by Hilton Savannah Historic District
Ranked #29 of 108 hotels in Savannah
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568 reviews from our community

Traveller rating
    233
    206
    69
    38
    22
See reviews for
Families
111
 
Couples
224
 
Solo
26
 
Business
59
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
North Canton, Ohio
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

We stayed at the Doubletree for one night so we could tour Savannah. We had never visited Savannah before, and booked this hotel after reading reviews on Trip Advisor. We were more than pleased with our choice. We were warmly greeted by Courtney at the desk, and check in was easy. All the staff were so friendly. The valet parked... More

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Folly Beach, South Carolina
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 May 2013 NEW

We totally enjoyed our experience here. Parked once at the hotel and walked everywhere. Nice, free breakfast and beautiful, clean room. Very friendly staff that is knowledgeable about the local area. Close to everyting in the historic area of Savannah. Would definitely stay here again.

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See 5 more reviews by senorjp for Savannah
stateboro, United States
1 review
5 of 5 stars Reviewed 13 May 2013 NEW

This hotel's staff really go out of their way to make you feel welcome and appreciated as a guest. The rooms are clean and very well-appointed. The internet service is not very good, but no worse than other hotels.

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Review collected in partnership with DoubleTree by Hilton

Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 10 May 2013 via mobile

Booked a room with a balcony. The balcony is a joke so small maybe about5 long. Would not credit us the $5.00 for the night! Really poor customer service. Only said its a balcony. There are bigger balconies on a small cruise ship room

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See 2 more reviews by crowncomp1 for Savannah
Jackie S, Manager at DoubleTree by Hilton Savannah Historic District, responded to this review
15 May 2013

Thank you very much for your review. We do apologize you did not enjoy your balcony and experienced unsatisfactory customer service while visiting our hotel. We will be sharing your review and feedback with our front desk manager so we can learn from your comments. I noticed that you also visited us last September and had an excellent stay. I... More

Dunedin, Florida
1 review
5 of 5 stars Reviewed 9 May 2013

We had a fabulous time at this hotel and really liked the location, service and the room was very clean and nice. The only thing I would suggest not spending any money on is to upgrade to a room with a balcony - not worth it - balcony is tiny and tucked away off the side of the room that... More

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Review collected in partnership with DoubleTree by Hilton

Jackie S, Manager at DoubleTree by Hilton Savannah Historic District, responded to this review
15 May 2013

We are glad to hear that you enjoyed our location, service and room! We also appreciate your feedback regarding our balcony and do apologize if it was smaller than expected. Thank you for your review and we hope we will see you again next time you’re visiting Savannah! More

Windermere, Florida
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 7 May 2013

Great Hotel, My husband and I did not have a reservation, Just walked to the front desk and explained our situation concerning a Bed and Breakfast . They immediately made us welcomed with great accommodations.

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Jackie S, Manager at DoubleTree by Hilton Savannah Historic District, responded to this review
15 May 2013

Dear Dotti, We are so glad to hear that you enjoyed your stay at the DoubleTree and appreciate you sharing your review with other travelers. It was a pleasure having you and your husband stay with us and we look forward to hosting you in Savannah again. More

Windermere, Florida
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 7 May 2013

Great Hotel, Lovely environment. Staff very professional and helpful. Room exceptional. The food was delicious, Sea food fresh and great portions. Valet parking was very convenient. Breakfast was delightful.

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Review collected in partnership with DoubleTree by Hilton

Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 May 2013

I enjoyed staying at this location, very close to the River Walk and lots of top sightseeing spots. Warm cookies on checkin, a nice view of the city, and a really cozy lobby area. A downside, a mandatory valet parking chage of $20 a night. Avoid breakfast as the service is almost nonexistent because they want you to buy the... More

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Jackie S, Manager at DoubleTree by Hilton Savannah Historic District, responded to this review
15 May 2013

Dear Richygirl, Thank you for staying with us here in Savannah. We appreciate your feedback and I do apologize for the unsatisfactory service you experienced at breakfast! I will share your comments with our Food and Beverage team to ensure we fix this moving forward. Thank you and we hope to see you again soon. More

Charlotte, United States
1 review
4 of 5 stars Reviewed 3 May 2013

Located in historic district, easy to walk to places and lovely decor! Great secure valet parking so you need not worry about vehicle or its contents! Staff is friendly and helpful. Rooms are clean and comfortable.

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Review collected in partnership with DoubleTree by Hilton

Nebraska
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 May 2013

We stayed 2 nights at the doubletree in savannah, at the edge of the historic distinct. Everyone there was fantastic! Beautiful hotel, within walking of the city market and the riverfront, wonderful staff and the breakfast was terrific.....you can either do the buffet or they will take your order for anything that's not on the buffet and they do a... More

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Jackie S, Manager at DoubleTree by Hilton Savannah Historic District, responded to this review
15 May 2013

Dear AlanLee14, We love when our guests have an excellent stay with us. Thank you for leaving your review for other travelers and spreading your affection for our hotel. More

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Additional Information about DoubleTree by Hilton Savannah Historic District

Also Known As:
Doubletree Savannah
Savannah Doubletree
Address: 411 West Bay Street, Savannah, GA 31401
Phone Number:
Region: United States > Georgia > Georgia Coast > Savannah > Downtown , Historic District - North
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Family Hotels in Savannah
#31 Business Hotels in Savannah
Price range (per night): RM425 - 822
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Feel valued and cared for at DoubleTree by Hilton Hotel Savannah Historic District, and enjoy a variety of special comforts and thoughtful amenities, including a freshly baked, warm DoubleTree chocolate chip cookie on arrival. Set in the heart of Savannah’s Historic District, just 20 minutes from Savannah International Airport, this Savannah hotel is positioned next to Savannah City Market and just one walking block from the iconic River Street. Explore Savannah’s nearby attractions and shopping as you step out the front door and immerse yourself in the historic city.Unwind in a spacious guest room or choose a suite and relax with a separate living space, a microwave and refrigerator. Indulge with delicious, innovative cuisine at Savannah restaurant, John Ryan’s Bistro or sip on evening drinks at John Ryan’s Pub. Bathe in the summer sun on this Savannah hotel’s pool deck or plunge into the hotel’s outdoor heated pool and whirlpool.Enjoy a comfortable and professional setting to catch up on work in the 24-hour business center and benefit from complimentary WiFi throughout the hotel. Host a meeting in one of seven fully equipped meeting spaces and let us help you with the planning. Hold a corporate meeting in the modern boardroom or celebrate your next special event for up to 150 guests in our function rooms. ... more   less 
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