We had already stayed a couple nights at other hotels in Savannah before we discovered this place. What a nice surprise! Our room and the public areas were clean comfortable and in good condition. The room was quite spacious with a separate sitting area, and the hotel personnel were all very friendly and helpful, especially the manager, Vish, who went...
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Dear Valued Customer,
Thank you for choosing to stay with us during your visit to Savannah, Georgia. We are happy you were able to save money while experiencing the downtown luxuries without paying the downtown price. Our complementary shuttle to and from the historic district is one of many things we offer customers when visiting Savannah. When utilizing the complementary...
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Found this gem among the reviews on the many motels in Savannah. It is conveniently located just outside downtown with many features: very clean and well maintained; large, spacious room with separate sitting area and desk; flat screen TV; internet access; comfortable bed with covered comforter. Kent went the extra mile to help with our TV remote. A few negatives:...
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Dear Valued Customer,
Thank you for choosing to stay with us during your visit to Savannah, GA. It sounds like you stayed in one of our suites during your stay. All of our rooms are equipped with microwaves, refrigerators, coffee makers, iron w/ ironing board, hair dryers, complementary WIFI, and 42 inch plasma TVs. Our suites are equipped with two...
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Very pleasant stay. Free shuttle was a very nice surprise and was very accomodating. Kent, who was the driver and jack of all trades, was amazing. Very friendly staff.
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The motel itself was very good, good sleeping bed. The only thing was the shuttle driver on the afternoon ride. When we got to Savannah, he would not respond to people saying thanks. When we were ready to return, more riders than the van could take were there to ride. Instead of politely saying that he would make two trips,...
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Our shuttle that we offer is free of charge. It is the customer's choice to compliment the driver by giving a tip. The behavior you described is not a characteristic of our employees. When there are complaints with any aspect of the hotel, we take them seriously and will strive to make sure that this does not happen again. Thanks...
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Very clean, property was in great shape. Vish Patel was a hoot and the employees were very professional!
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Checked in at 3pm and computers were down. Showed ladies at front desk my reservation print-out and paid the total amount due in cash. Told both the ladies do not charge my credit card I am paying cash. Room nice frig, microwave, desk, chair, good size tv, poor water pressure in shower. Maintenance man was very friendly and helpful with...
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We apologize that you were inconvenienced regarding payment of your room and your stay did not go as expected. On the date of your arrival all credit/debit cards were charged at 7am as usual and shortly after our systems went down. This was not just at our property but also at other locations that uses the same software. At the...
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very clean rooms with a separate living area, micro wave and fridge for a great price. I highly recommend this hotel to anyone. My husband and I had booked a room at another hotel and it was not what we had asked for. No cell phone reception at all, we changed hotel the next day and went to the Baymont...
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Enjoyed our stay...room was clean , and front desk help was friendly...Safe location , surrounded by lots of other hotels,and restaurants..easy to get to... Would stay again..
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We too had gone on line to read the reviews before booking our stay at this hotel. I was a little concerned when I read some of the reviews that mentioned the area, the hotel being located near the RR and the problems with the shuttle. While the area is industrial, there is a major intersection located about 3 minutes...
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Dear Valued Customer,
We are pleased you decided to stay with us during your trip to Savannah, Georgia! Although we are in an industrial/residential area, we are only a few minutes from the beautiful historic district of Savannah. We are glad you were able to make use of our complimentary shuttle to the historic district and save on parking. I...
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We should have slept in our car- it would have been cleaner and more comfortable! Mold lined the tub caulking and was present in the toilet as well. Filth was dripped down the walls, like they haven't been wiped in years. Hairs in the bed were not ours so we got new sheets and remade bed so we could sleep....
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Dear Customer,
As the General Manager of Baymont West Savannah, I would like to extend my apology for the issues you encountered during your stay. It is our goal to provide a clean, comfortable, and affordable hotel to guests when they are visiting beautiful Savannah, Georgia. Had these issues been reported to the front desk, they would have taken immediate...
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