This hotel exceeded my expectations. The rooms were very nice as was the property. The staff was courteous and helpful. The breakfast and evening receptions are great cost savers making the hotel a good bargain. The hotel is convenient to the shopping district with restaurants as well as an easy commute to downtown Savannah and Tybee Island. My only recommendation...
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Dear Tina D,
We are happy to hear that you enjoyed your trip to Savannah and thank you for your review of our hotel. We hope you got to spend the money you saved on parking, breakfast and dinner on some Savannah souveniers!
I'm sorry about the noise from White Bluff. When this hotel was built over 20 years ago,...
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The only problem we had with this hotel is what MapQuest gave us. It sent us south on a divided boulevard, where we needed to go about half a block before we could make a U-turn to get to the hotel. The room was clean, but could use some TLC. We were told by the management that that particular building...
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Dear Smokey223,
Thank you for staying with us and reviewing our hotel! I apologize for any confusion on MapQuest. Depending on which direction you are arriving from, you may have to make a U-turn because the street is divided.
I also wanted to let you know that the entire hotel will be renovated so all suites and our lodge will...
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Super friendly staff clean rooms. Amazing. Oh yea free beer
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Dear willis222,
Thank you for taking the time to review our hotel. Our team really appreciates your comments and we are glad you enjoyed your visit with us! Our guests love the complimentary beer, wine, iced tea and lemonade while they relax over our free dinner Monday through Thursday. We're happy to hear that you did too!
Thank you for...
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I recommend Homewood as a place to stay. The staff was very helpful and friendly. The rooms were very nice. Good location in Savannah. Easy access to highways and only 5 miles from the historic district.
The helicopters from the nearby Army airfiled can give you a startle at first but I quickly learned to ignore them. Never were a...
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Dear Rob C,
Thank you for the recommendation of our hotel and for staying with us! We appreciate that you liked our suites and want to let you know that they are going to get even nicer! We will be renovating the entire hotel and are sure you will like it even more.
Thanks for the kudos to our team...
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Ok, in defense of the hotel, the manager has gone out of her way on several of these to assure people are aware a remodel is coming. In light of that I respect her taking the trouble to provide feedback for this. It does reflect the customer service there. I do see where everyone is noticing that yes it is...
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Dear fromsocal,
Thank you for staying with us and reviewing our hotel. We are looking a little tired as we last remodeled in 2008, and we too are very excited for our new renovation and can't wait to show it off this fall! Our excellent service will continue regardless of our renovation with the same high gold standard, as it...
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The Homewood Suites in Savannah is a fairly pricey place, but when you look at Savannah prices, it begins to seem reasonable. Facilities are nice and conveniently located, rooms are well appointed, and I loved the complimentary Neutrogena products in the bathroom. We had a few glitches with our room air conditioning but they were attended to immediately and with...
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Dear Kathy M,
Thanks for staying with us on your trip to Savannah! We are indeed a great value for travelers when you add in the savings of not only the breakfast every day and dinner (Mon-Thur), but the free parking too. Parking in downtown Savannah hotels can cost an extra $20 per day!
We're glad you enjoyed your suite...
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This Homewood was built in 1991 and was the 8th Homewood to be built. Therefore the floor plan is a lot different then what a Hilton Honors member might expect. The buildings where the rooms are, are all set up like apartments. Meaning you walking up two sets of stairs to get to the top floor, no elevators. This means...
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Dear Chefexpert,
Thanks for staying with us and we're glad you got to enjoy one of our two bedroom suites! They are very spacious, and it does feel like you are staying in an apartment instead of just a hotel room, only we provide the housekeeping service! Since we also include breakfast every day and dinner Monday through Thursday, it...
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We stayed at this property for 3 days.There was never one frown on anyone's face.Each and every morning and nite i was greeted with a smile.The room was clean and spacious and well stocked.and i don't know what all the noise is about finding the hotel map quest took me right to it.This hotel is close to everything even some...
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Dear hayesdl,
Thank you for staying with us and for taking the time to review our hotel. We're glad to hear you enjoyed your stay and got to visit some of the area's restaurants. We hope to see you on your next trip to Savannah!
Sincerely,
Deborah Cline
General Manager
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I have stayed here twice on business and will continue to stay here when I am in Savannah. Clean, large rooms with comfortable beds. Staff is very friendly and evening meals are a nice touch. Could use some updating in the halls and rooms, but for the price? If they don't remodel in the next couple of years, the property...
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Dear tomeduke,
Great news! We are getting a "facelift" in the next few months and look forward to hearing what our guests think.
Thank you for allowing us to be your home away from home when you're here on business, and we look forward to your return. As always, we appreciate your business!
Sincerely,
Deborah Cline
General Manager
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The property is well maintained and is clean. The pool area in particular is nicely kept. Location is pretty good considering you are a short distance from downtown Savannah, Tybee Island and Hilton Head is a quick 50 minutes as well. You can get everywhere pretty easily from here. I see other reviews are critical of the location or layout...
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Dear Sharon R,
Thank you for recognizing our team! It always means a lot when our guests give us kudos for doing what we enjoy. You mentioned Jay in particular who definitely likes to make our guests feel like a part of our family, and I'm glad you got to meet him.
I'm excited to tell you that our hotel...
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