We arrived at 10:30 at night, got our key and ready to settle in. Only problem was that our room, was pried open (anyone could of been there waiting for us). Our room WAS NOT EVEN READY! There were no comforters and the bed sheets were all bundled up onto a bed.
There was not an apology given and in...
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Thank you for choosing Days Inn South during your recent visit to the Fredericksburg area. We deeply regret your dissatisfaction with your stay.
We strive to provide great service and clean rooms and it Is apparent from your comments that we failed to reach that goal. The housekeeping and guest services issues you described are not acceptable and definably not...
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Even by Days Inn low standards, this place is the pits. Let's start off with the positives. The front staff is very nice - I don't know how they work in this war zone of a motel. My hats go off to them. You get the idea of what is going on here when you see how they quite literally...
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Dear Sir,
Thank you so much for your comments on your stay back in August. We certainly appreciate your postive comments about our staff. Your comments regarding unruly guests and the condition of your room are upsetting. As new management in the hotel we have been working hard to address these unacceptable conditions and feel we have made great progress....
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The title sums it all up. Office sealed off dusk to dawn, "park at your own risk" signs, a non-smoking room that smells like the Marlboro Man was the last guest, not all of the lights work, smashed up chair . . . . the price is right but you're taking a risk; wish I hadn't.
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We are very sorry to hear that your stay did not meet you expectations. We are under new management and ask that you give us another chance to earn your business.
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Gah I read the reviews ahead of time...a friend booked this not me. I feel bad for the owners that this place has such a bad reputation...it actually was bad too. I did not feel safe at all. We checked out the next day and stayed somewhere else. The pool was broke...the microwave and refridge were additional cost. $10 each...
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We are sorry to hear about your June stay with us and have taken your reviews under consideration. As we move forward, I would like to invite you back to witness for yourself all of the improvements made by new mangement.
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Only stay here if you are looking for a place to sleep and a warm shower because that is all you will get. The place needs updated really bad! Staff is nice but hotel is need of updating.
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Cheap, but I would have payed more to get a room thath didnt smell like smoke...
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You get what you pay for - this place has long lost its luster. Once upon a time, it may have been nice, but this hotel has been long neglected. Common areas with trash everywhere, Our room was dirty, smelled, and just felt old and dirty. I wish I had read Triop Advisor prior to booking.
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My husband booked this hotel online and the pictures made it looked alright. WRONG! The room had a horrid smell, everything was old and worn out. I would not let my kids have bare feet at anytime, afraid of what was on the rugs and made them sleep in the sleeping bags instead of on the sheets.
To top of...
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We are only staying here since we needed a room for a night that would allow dogs. This hotel is dirty, loud, and not worth even the cheap rate! Leaky toilet, filthy carpet, trashy loud guests... And sheets smeared with either feces or blood! Just all around nasty and unsafe.
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The place is old, in need or repair and overall very dirty and worn. I requested a non-smoking room and the room reeked of smoke. We were very tired from our 10 hours on the road so we just thought...we will be here for only 8-9 hours or less. Everything in the room was old, worn and dirty. The shower...
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