We arrived at 1130 pm after traveling 16 hours. We were greeted with a smile. Our room was very comfortable and extremely clean. Impressive. Our complimentary breakfast was good They serve eggs, sausage, waffles, coffee, etc. typical complimentary breakfast. BUT their real treasure is Jackie who makes sure your breakfast needs are met. She is like a bottle of sunshine

I have stayed here twice and both times have been above average. Friendly staff, clean rooms and a better than average free breakfast! This hotel is in a good location and they offer a free taxi shittle from the airport. We will return!

we have used the Chena river lodge in November for a business meeting and now in April for business and fun. both times it was very clean and very comfortable. the customer service was great and the rooms were affordable. the rooms were attractive and well appointed. It was quiet at all hours. the bathrooms were clean and there were... More

We arried in Fairbanks April 1, 2013 and unwinterized our RV. The weather turned very cold..30 below some nights..all systems froze up so we had to find a warm place to stay and the Best Western, Chena Lodge was the best. Great Customer Service. Everyone smiled..I've been in the customer service business for 24 years and the people at the... More

I say, if the bed isn't comfortable, why stay? This stop was well worth the stay! The room was attractive, clean, and comfortable. I loved the large shower too. The only thing I wasn't happy about was that we were told that breakfast was served from 6-9 A.M. On a Saturday morning, when check-out isn't until 11:00, I don't get... More

I've stayed in many places in Fairbanks and I believe I've found my new favorite. Room was clean. The staff was friendly, and the morning breakfast was good. The only thing I didn't like was the coffee in the breakfast bar. They could improve on that.

The hotel has been recently updated and was very clean and comfortable. We enjoyed our stay and found that it had everything we needed, with plenty of space in the room. It was conveniently located by the airport but was a drive from town- not a whole lot within walking distance. I booked originally on Travelocity and then was charged... More

Room was nicely decorated, I actually liked the smell and products of toiletries, and breakfast was nice. However my room was next to the fitness center and very close to the lobby, which made it loud at night. I was woken up multiple times at night....drunk people who loudly were asking at front desk where the elevator was, other people... More

Very affordable lodging in Fairbanks. Few minutes from the airport. Spacious rooms. Hotel offers free airport pick up and drop off. Hot breakfast everyday (but go early before all the food runs out). The front desk did overcharge our stay by accident, but as soon as I noticed they fixed it immediately. They also store your luggage. It was a... More