Well we decided to spend a nice weekend away with the children and the place looked nice online. Nice indoor pool which it was. But the rooms were awful. The first room was a smoking room and stunk bad and the wall paper was coming off the wall. I ask to be moved so they did without a problem. The... More

Let me begin by saying that we use to LOVE this hotel. We always stay creekside so we could hear the stream. We had been staying there for years. That was until our last trip, we won't be going back. I had mad the reservations early b/c I had gotten an email from the hotel about a special they were... More

The people at the front desk are really nice. The people in the cafe are really nice! The pools were lots of fun & exciting for the children. I must say the rooms were pretty run down. There were patched places in the wall paper. I did not feel like things were overly clean. We really liked the cute little... More

had a wonderful stay at this hotel,away from the noise yet close to all the main attractions ,a sense of cozy seclusion but a short walk from whatever you want to be or do.met the G M ,Tommy Heffner ,a nice modest man who runs a smooth efficent operation.the guys at the front desk were all friendly and great.you can't... More

After reading some of the reviews on this place, I was a bit skeptical when checking in. However, the room turned out better than what I had expected. Except for some difficulties opening the door ( its not the typical slide and turn card, u need to push the card all the way till u heard a click sound before... More

First off, we stayed courtside and I dont know if the creekside rooms are nicer or not. The pool and hot tub across the street in the main building are super nice. There was an issue with the hot and cold water in the shower. No amount of adjusting and readjusting could keep the water from changing from cold to... More

We very much enjoyed our stay and will be staying again. The hotel is older but the room was very clean and comfy. We had a balcony over the stream which was so relaxing to just listen to as we were going to bed. The staff was very nice and helpful. The hotel is off the main strip but still... More

I've visited The Smoky Mountains over thirty times in my life. My family and I come at least once or twice a year, and have we have stayed at all sorts of places--i.e. hotel/motel rooms, campsites, timeshares, gorgeous mountain chalets with all the amenities, etc. We enjoy trying new places. It's part of the fun of vacation for us. That... More