My husband and I stayed in a king room with a fireplace for an overnight visit to Gatlinburg. We visit Gatlinburg about 4-5 times a year and usually stay at the Clarion. This time we decided to stay here at the Hilton Garden Inn in hopes that it would be a nicer hotel. Boy was I disappointed! First off, after... More

Beds are great. Had to pay for breakfast, but it is very good and worth the price More

Great location to downtown walking distance to most of town, very nice and clean staff was very pleasant. The only complaint would be the sleep system Hiltons have I find them uncomfortable. More

I was passing through on my way back from a business trip and I decided to stay here as it was walking distance to everything and is one of the newer places in Gatlinburg. Great customer service and the location is quiet. I may plan on staying here the next time I come to Gatlinburg for fun. More

This is a beautiful property with many "Green Features." When you leave your room the air-conditioning shuts off. There is a sensor that determines whether anyone is in the room. So coming back to your room on a hot day hoping for it to be cool is out of the question. A huge problem for me is the bathroom in... More

Stayed here three nights with my sisters for vacation. Hotel is very clean and convenient to downtown Gatlinburg. Everything is within walking distance! The hotel is on a back street and was very quiet. No great view from the room, but we weren't in it much. Breakfast was very good and had a nice variety of food. Only complaint was... More

We stopped one night on our way though Smoky Mountains. We hadjunior suite which was large and as requested on reservation on a high floor away from elevator. There were a number of baggage carts waiting by the entrance from the car park which made unloading our extensive luggage much easier. A nice comfortable bed and we both enjoyed good... More

Let me start by saying that this hotel is EXTREMELY nice compared to some of the more "rustic" places in Gatlinburg. The front desk staff were a little standoffish but the staff in the restaurant were EXCELLENT!! I'll be honest, as African Americans we were a little aprehensive about Gatlinburg but we were there for a family wedding so we... More

We recently stayed at the Hilton Garden Inn. We have been to the Gatlinburg area many times for weekend getaways, and we have never found a hotel with the standards we have for traveling. We figured with a Hilton, we would get something more our speed. We booked online adding the breakfast buffet option to our room. The hotel is... More