My husband and I stayed at this hotel and the staff was extremely nice and the room was clean and I LOVED being able to hear the rush of the water in my room. The breakfast was much more than I expected from a complimentary breakfast. I will come back to rest and relax! More

I have been to Gatlinburg on and off for the past 6 years and have found the perfect place to stay. The hotel is on the River. I can sleep with my balcony door open on cool nights. The view looking down river is spectular and can be seen from every room. The management staff has poured a lot of... More

My husband and I have stayed at this hotel many times. I am earn very high points with the Choice Hotel Reward program and can choose where I want to stay...I choose this hotel. I get so sick of hearing people whine and complain about this place. Believe me, if you complain about this hotel, you cannot be satisfied. The... More

We stayed at this hotel for 3 nights. A night clerk named Jack was still working a breakfast shift and he should NOT be working in the hospitality field at all. He in a very loud voice was telling the other clerk how much he worked and how little "other" people worked and he worked his "butt" off around there... More

Our group was extremely disgusted with our rooms. There was body hair and some type of brown goo in the shower. The bottom was also stained with the dirt of the previous users. Who knows when it was last cleaned There are dirt smudges all over the walls. We also found wads of hair in our bed and could see... More

Warning--this is not a hotel. This is a motel, in the full 1968 meaning. A bunch of rooms with doors opening to the outside. Very noisy from street traffic. Old and worn carpets. Everything about it was just plain old. I chose it because it's the only non-smoking facility in Gatlinburg (or pretty much, the entire state), but with air... More

The best part of this older hotel is its location. It is backed up to the Little Pigeon River. Our balcony literally hung over the river from which we could watch, listen, and enjoy everything about it. It is conveniently located within walking distance of the family-oriented activities in Gatlinburg. Though our handicap room was small, it boasted a shower... More

If you're looking to save money in a traditional Gatlinburg motel setting along a roaring creekbed, Comfort Inn on the River will do. The inn has recently undergone some remodeling, and it seems workmen left paint buckets and lumber lying around in odd places. Our room on the second floor met my standards for cleanliness, but when we arrived a... More

We stayed at same time as NCrebel, who found it awful; not sure what they wanted for $60 but this was VERY good value. It is on the edge of Gaitlinburg, which was a plus for us. The reception was friendly and very helpful. Room and lift are dated but it was clean. The room backed onto the river, for... More