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All 91 Gatlinburg hotels »

Westgate Smoky Mountain Resort

3.5 of 5
915 Westgate Resort Rd., Gatlinburg, TN 37738
Hotel amenities
Westgate Smoky Mountain Resort
Ranked #31 of 91 hotels in Gatlinburg
3.5 of 5 stars 603 Reviews
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603 reviews from our community

What travellers say about this hotel
  • Water park(85)
  • Very nice(47)
  • Pigeon Forge(42)
  • Time share(35)
  • Sales pitch(22)
  • Full kitchen(16)
  • Golf cart(15)
  • CUSTOMER SERVICE(12)
  • Indoor waterpark(11)
  • First nights(11)
Traveller rating
    184
    128
    67
    63
    161
Only show reviews for Family (304) | Couples (141) | Business (10)
Date Rating
Morehead, Kentucky
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 28 May 2012 NEW

Been coming to Westgate since 2003, we love it & the views. The higher on the Mountain, the better the view. Our kids loved this place & so do we!! Hey Crystal & Carol...just like family :) More

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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 25 May 2012 NEW
1
person found this review helpful

This was our first time to Gatlinburg. We own a timeshare in Orlando, but changed it up and went to Gatlinburg. The view of the Smokey Mountains was breath-taking. The concierge desk was helpful, although when purchasing attraction tickets there was only 1 person working. He stated an employee was on vacation. Seems like they would have had someone else... More

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Sherrills Ford, North Carolina
1 review
4 of 5 stars Reviewed 24 May 2012 NEW

Since we are Westgate owners (Myrtle Beach) who previously had a bad experience at one of the Florida Westgate resorts and then read all the negative reviews of this resort, I was concerned that we would be disappointed again. However, we were pleasantly surprised. We called earlier in the day of check-in to let them know we would be arriving... More

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Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 22 May 2012 NEW
2
people found this review helpful

We had a nice drive to the resort and check in was fast and friendly, waited about 5 minutes for the room. The view of the mountains from the balcony was breath taking and enjoyed alot. The resort was clean. Only thing we didnt like was after 2 nights they put kids upstairs and they kept us awake all night... More

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Seattle, Washington
Senior Contributor
40 reviews 40 reviews
Reviews in 30 cities Reviews in 30 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 21 May 2012

This resort is very strategically situated between Pigeon Forge and Gatlinburg. Entry to the Great Smoky Mountain National Park is only minutes away, so this is a fantastic spot for exploring the park. We stayed in a 2 bedroom lock-out, so it was really spacious. The view of the mountains were absolutely gorgeous. The kitchen contained all the baiscs, so... More

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MORROW, Louisiana
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 21 May 2012

Reading some of the negative reviews, I almost cant believe we stayed at the same place! The staff were very helpful, the rooms comfortable, and the place was beautiful! I could hear our neigbor snoring though (lol), but not enough to keep me up! More

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Chicago, Illinois
1 review
5 of 5 stars Reviewed 21 May 2012

We had a pleasant stay at the Westgate Smoky Mountain Resort. The “cabins” are lovely and the views were wonderful. Thank you very much to Mr. David Fishlock, General Manager at Westgate Smoky Mountain Resort, and your staffs. I definitely would recommend this resort to anyone and especially to my friends and families in Chicago. More

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Copperas Cove, Texas, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 20 May 2012
1
person found this review helpful

We stayed from Friday 5/11 to Friday 5/18. Three couples, three one bedroom units in the 304 building, one on each floor (1st, 2nd, and 3rd floors). I had read quite a few reviews before going and so was quite nervous, I will address some of the things listed in other reviews in my own review. We had gone through... More

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See 2 more reviews by Gina N for Gatlinburg
Dalton, Georgia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 16 May 2012
1
person found this review helpful

I took my mom and two kids for the weekend and we had a great time. My mom is still talking about it. We will be come back in the near future. There were a few small glitches, but I have emailed the resort to let them know so they can fix those.The staff is very nice and helpful! Belinda... More

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David Fishlock, General Manager at Westgate Smoky Mountain Resort, responded to this review
21 May 2012

Thank you for telling us about the wonderful Mothers Day weekend you spent with your family here at Westgate Smoky Mountain Resort. It’s great to here that the staff was nice and helpful, that the restaurant was great, and that the Wild Bears Fall Water Park was fun for the kids. I’m so happy to hear that you and your... More

Ashland, Kentucky
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 May 2012

We are owners with Westgate and our home base is Myrtle Beach, SC. This was our first stay at Smoky Mountain Resort and it was wonderful. The staff was very accommodating! Our condo was at the top of the mountain and it was great! Very clean and neat. The view was breathtaking and we loved it. Will definately go back. More

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David Fishlock, General Manager at Westgate Smoky Mountain Resort, responded to this review
21 May 2012

Thanks for taking the time to tell us about your wonderful stay with us. As a Westgate owner from Myrtle Beach, welcome to the Smokies! It was great to hear that your condo was clean and neat, that the staff was accommodating, and that you had a great view at the top of our hill. We think the view from... More

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Additional Information about Westgate Smoky Mountain Resort

  • Westgate Smoky Mountain Hotel
  • Westgate Smoky Mountain Gatlinburg
  • Westgate Resort Gatlinburg
  • Westgate Resort Tennessee
  • Westgate Tennessee
  • Westgate Smokey Mountain Resort
  • Gatlinburg Westgate
Address: 915 Westgate Resort Rd., Gatlinburg, TN 37738
Price range (per night):* RM310 - 576

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Westgate Smoky Mountain Resort
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