After staying at so many of the older motels closer to town, this one smelled great! I felt like I was in a treehouse, room 321, the window opened all the way & could even hear the creek. Everything was spotless, comfy beds, plenty of pillows. I slept late one morning & had do not disturb sign out. Not only... More

This hotel was dank and damp with very little ventilation. The staff was friendly but did not have a lot of correct information about the trolley system (important info in a tourist town). The room faced the street and was very load. Lots of road noise. Bummer you cannot get a room at the back of the hotel that allows... More

We were on a trip for a week, and liked every place we stayed, but this one was our favorite. The room (and we were even upgraded to a suite) was spacious, and very comfortable. The staff was wonderful and helpful. They remembered us every time we came by the desk. The night clerk , when we asked for a... More

Once again, Marriott does not disappoint! Our room was clean and spacious for the two of us! Location was great - right at the entrance to Gatlinburg. Check-in was smooth and quick; the front desk workers were pleasant and very helpful. Even the housekeeping staff greeted us in the hallway and thanked us for staying with them! Cookies and hot... More

We arrived here last Thursday at this Inn for our 36th Anniversary, and I must say, I was so delighted with this place, the beds were comfy, the place was very clean and roomy. They surprised us with a wonderful wine package from Sugerland Winery...yum, and the breakfast was good. Perfect location as the trolley to Gatlanburg was right there... More

Stayed monday April 22, 2013 Gatlinburg is more for adults than nearby pigeon forge (which is a kiddie mecca) . Staff is nice and friendly and bed is comfortable and lots of channels on TV. Only problem I encountered is that they do not have any half and half or whole milk to lighten your coffee (only had coffee mate)... More

The whole staff are awesome, courteous and nice people esp Keisha and the younger gentleman I forgot to get his name when we checked out on Sunday Apri 21 in the morning. The hotel is very clean, had a very good selection of breakfast, the beds are very comfy and a mini golf is right beside it. If you love... More

This is the only Fairfield in Gatlinburg; however, if using GPS...put in the address, not hotel name. It took us an extra 45 to redirect through traffic after GPS took us to some affiliate hotel. Rooms were nice, clean, and comfortable. Away from all the downtown hustle and bustle, but had to drive to get any food...no room service here!..... More

We stayed at this hotel for two nights visiting Gatlinburg. If you want to stay in Gatlinburg but visit Pigeon Forge, this hotel is a good property. The staff were not typical of a Marriott in that, they just seemed bothered we were there. Given I am an Elite Rewards member with Marriott, I expected different hospitality. The breakfast however,... More