for the second time in a row, we booked a different hotel for our family vacation (second time due to family we were vacationing with) in Gatlinburg and were VERY upset by what we found. both times we called Greystone Lodge - they had open rooms, and very competitive prices ready and waiting. Both times the attendant at the desk... More

This hotel is an older property that needs some renovations. While not terrible, mediocre is a better description. With a room with 2 double beds, the bed nearest the window is a mere foot or so from the air conditioner that will blow freezing air on as you try to sleep. I put the ironing board beteween me and the... More

The rooms are ample and clean. The staff was very accommodating. The breadfast that comes with the room is certainly not much to write home about. The is no WiFi in the rooms which was inconvenient. There is WiFi available in the hotel lobby if you really need to connect. The main thing going for this hotel is the location,... More

We stayed in Gatlinburg on our way out of the Smoky Mountains. We thought this place would be uber-expensive as it is in prime location right next to the aquarium and at the start of the parkway. It was actually very affordable (note: we were there OFF-season). Our room was not the most up to date but modern enough and... More

room was clean, bed was very comfortable, the bathroom could have brighter lighting, but no big deal. breakfast was a basic continental w/biscuits and gravy. front desk was friendly. across the driveway from the trolley, mexican restaurant next door. walk to everything. parking garage available. would definitely stay again More

Wished it would have been warmer so we could have enjoyed the balony more. The front desk was very helpful when we asked a good place to eat. Our room was always cleaned each day. Only complaint I have is the bathroom counter top was so small. We never stayed in our room very much anyway. Perfect location, close to... More

First time staying here at this hotel. It's been great. Location is great. Creek side king size bed room is nice. Good breakfast. Didn't use the pool due to cool weather. Like I said my husband and I are never in our room during the day so we didn't need fancy. So if your like us I recommend here. Rooms... More

When we head to the Gatlinburg/Pigeon Forge area, we always stay at the Greystone Lodge at the Aquarium. The location is located near the center of town, right next to Ripley's Aquarium and also the main trolley route station. It is easy to get in and out of this location with the traffic light, so many hotels you need to... More

Overall the Greystone Lodge was "ok" -- not great, but not terrible either. We selected this hotel specifically for its location and we were content with that. The room was pretty typical for a One King Bed Handicap Accessible Non-Smoking Room. You could find an almost identical room in almost any hotel chain. The good points: - A better than... More