We have frequently stayed at the Gillette with no problems. We have always enjoyed the reasonable price, cleanliness and location. During a recent visit we were VERY disappointed in the service we received. We, like another traveler who previously posted, had no hot water in our room. When we called the front desk they asked that we run the water... More

Have stayed at this particular motel for at least 20 years, and at least once a year, sometimes more! The staff is excellent, the rooms are excellent, and the cleanest motel I have ever stayed in. White bedspreads tells you something! Great location,great view,great parking and Pool! Within walking distance of food, entertainment, and fun. I cannot wait to get... More

I recently stayed at the Gillette, and was very pleased. I had stayed at another hotel on my recent trips, and the GIllette was about $30 more per night. $90, over $60. But the room was very big, and very clean. Navigating to the room was complicated because of the weird configuration of the hotel and you had to walk... More

My husband and I stayed here for New Year's Eve and Day, and we really enjoyed our stay. The Gillette is an older motel (my mom can remember staying there when she was in her teens), but it has been VERY well kept all these years. Some of the furniture and carpets look dated, but it's just in style and... More

We stayed here for days over the New Years holiday. This hotel is in a perfect location. It is within a block of the Space Needle and within walking distance to most everything in downtown Gatlinburg. The hotel is American family owned and operated. The office staff are some of the most helpful and friendly folks I have encountered during... More

i have stayed here many times over the thirty years or so. if you plan a trip to gatlinburg, tn , this is a reasonable family run motel. it is only blocks from all of the main attractions . the civic center is just down the street, and always has something going on. the rooms at the gillette are clean... More

Clean and very nice customer service are the only real compliments I can give this motel. It was old and very dated. I felt the price was far too expensive for the product. It was $120 a night and I know for a fact you can get far cheaper rooms in nicer and more updated hotels. If they would take... More

My rate for this room was low and fair. I was pleased with how friendly and genuinely helpful the staff of this family-operated motel were to me when I made my reservation and upon check-in. My room was simple, nothing fancy, (definitely an older and budget decor) but clean and fit the bill for a one-nighter in Gatlinburg. I didn't... More

Old outdated 60's 70's style beds, furniture, accessories, carpet, and lighting. Shower head awkward, old, and terribly hard to get a normal water temperature. Location is very good. I found it tolerable at $120 for two nights that I paid in advance... UNTIL I was informed that it was $120 a night upon checkout and had to pay again. I... More