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BEST WESTERN Twin Islands

2.0 of 5
539 Parkway, Gatlinburg, TN 37738-3201
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BEST WESTERN Twin Islands
Ranked #18 of 91 hotels in Gatlinburg
4.0 of 5 stars 147 Reviews
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147 reviews from our community

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Traveller rating
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Date Rating
houston
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed 10 May 2012

I booked Best Western Twin Islands for 5 nights . The Hotel like a lot in Gatlinburg is on the river . I would not recomend Twin Islands for 2 reasons . One the breakfast has been down graded by management , no bacon , no sausage , no bagles , no english muffins , only 1 kind of sweet... More

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See 3 more reviews by sail15 for Gatlinburg
Michigan
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 23 April 2012
2
people found this review helpful

If you're expecting a 5 star resort, this isn't it. But if you're looking for southern hospitality, a clean room, an amazing free breakfast and a playground for the kids this is your place! Being a hotel snob, I wasn't confident at all about this place. I can't tell you the last time it was redecorated but that's OK! We'll... More

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Gaffney, South Carolina
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 16 April 2012

The price was right, the morning breakfast was GREAT and the breakfast attendant was so caring and considerate. Our children liked the playground right outside our room and the location was so central...the aquarium was right next door! However the room was grimy, dingy, and dark. I actually took my lysol can from my car inside to spray down the... More

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See 4 more reviews by Brooke G for Gatlinburg
OH
Contributor
11 reviews 11 reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 14 April 2012

Our room along the creek was very pleasant. We did not have time to walk the river walk but it's a great location to all activities in the area. The pool was not heated as indicated on the website but the kids swam at night anyway. The playground was a great asset as well as the picnic area between the... More

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Charleston, WV
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 13 April 2012

We stayed at the hotel in Feb. It's a nice older hotel. Our room had been updated recently but the mattress seemed old. The bed was more comfortable than I thought it would be. Overall I was very satisfied with the accommodations. It is location was good. Several restaurants and attraction on the same block. If you don't mind walking... More

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besticemom
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 10 April 2012

We absolutely loved this hotel!! It is located in downtown Gatlinburg and is the perfect spot for those wishing to explore the area. No hassle with finding a parking spot downtown as you can walk to any part of downtown Gatlinburg that you'd like to see. The staff was incredibly helpful and friendly, the room was very clean, the beds... More

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Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 9 April 2012

Said it before and i will say it again, you can't go wrong,,staff, service and cleanliness can't be beat..... More

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Clermont, Georgia, United States
Senior Contributor
23 reviews 23 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 9 April 2012

Ask for a room on the creek, they have plenty! I didn't particularly care for the shared creekside balcony (other people's kids running outside your room), but you are close enough that you can still hear the water even when the door is closed. The room was neatly furnished and you can tell that the bathroom was recently renovated. Very... More

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See 3 more reviews by Laurie B for Gatlinburg
Indiana
Contributor
15 reviews 15 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 April 2012
1
person found this review helpful

Great location. Walked to downtown attractions. Room 425 in Duck Xing ?? with AMAZING patio view 50 ft from creek. Beautiful grounds. Room was clean w all basic amenities. Not a new hotel, but lots of character. Staff & housekeeping did great job. Stole one of last rooms 3 days before trip on Travelocity. Will stay here again !! More

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Cadiz, Kentucky
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 April 2012

Most of the major attractions are in walking distance of this hotel. Yes the property is starting to show its age, but it's clean and very affordable. The staff was very friendly and really went out of their way to please us. They also provide a hot breakfast. Great deal for the price. More

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See 5 more reviews by David P for Gatlinburg

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Additional Information about BEST WESTERN Twin Islands

  • Best Western Hotel Gatlinburg
  • Best Western Gatlinburg
  • Gatlinburg Best Western
Address: 539 Parkway, Gatlinburg, TN 37738-3201
Price range (per night):* RM279 - 1,494

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