My husband and I had made plans to go to Gatlinburg for New Years Eve and have a Ball.... However we were in for a rude awakening. If you want a nice clean room you do not need to look here at all. Upon arrival we checked in and like most everyone we paid cash. That was the first mistake..... More

We have stayed at this facility on and off since 1999. It has a great view and is quiet, but close to the action in Gatlinburg. However, in the upper chalets, there is a constant problem with getting and keeping a high speed internet connection. They say the router is down in the lower building, but they don't fix the... More

My daughter, son, his girlfriend, and I decided to go to Gatlinburg on the spur of the moment at the end of our fall break. We didn't realize how hard it would be to find a room in Gatlinburg during the month of October. After checking out several hotels that had "no vacancy," we found Fabulous Chalet Inn. My daughter... More

we stayed in a jacuzi "suite" for 156.00 that was old, musty, carpet was coming up where i was trippubg over it and im 6.5 month pregnant. Their were dead bugs everywhere, my husband killed a spider on the ceiling above my head. Cob webs everywhere! everyhing smelt bad, It was a nightmare! not a cheap stay by any means.... More

We came to Gatlinburg with a reservation at another hotel only to find when we arrived they had given our room away. With a one year old in tow that was def tired of being in the car we went on a search for a room. We needed a room that had a seperate bedroom so we could put her... More

They hooked us up with a roomy suite, recently remodeled, one block off the strip and close to Ober Tram....UNDER 100.00...shhhh , I probably wasn't supposed to tell that part More

No problems with room being dirty.. Stayed in the chalet on the hill with King size bed and jacuzzi. The bed and pillows were super comfortable! You could tell the room needs updated. Continental breakfast was the norm. Location of hotel is good can walk to nearby restaurants and shops. Staff was friendly to us. Hotel has 2 pools the... More

We initially were suppose to stay in the lower Chalets in a king Suite but found mold filling the bathroom. The receptionist gave us a couple more rooms to look at in the upper section and we ended up in room 218 which was the only room refinished. It was a very nice room with great views a few steps... More

Stayed for 3 nights in mid April, part of a U.S. tour. Found the hotel all we expected, we received a warm, friendly and helpful welcome. Our room door lock would not open, so we were upgraded to a creekside room for no extra cost. Although this hotel is not spotless, a few cobwebs high up in reception , it... More