We spent 3 nights here and and were very pleased. We got the 1 night free special they were running, so that was nice. We were on the 5th floor with a nice river view. The rooms were very clean and quiet. The free Wi Fi was a nice ammenity, which we used extensibly. Elevators, as others have stated, were... More

We stay here about twice a year when visiting the smokies. It is convenient to the national park and right in the middle of everything in Gatlinburg. Very nice indoor outdoor heated pool that kids love and 2 hot tubs which are kept clean. The rooms are always very clean...believe me, I check closely. Mountain side view is nothing to... More

Room was average and dated. Watch out for all of the hotel 'rules' (e.g., curfew at midnight, $300 if you break the fragile door lock, etc.)! GREAT location - 1 block off the main drag so you are close to everything but don't get the noise and traffic. Lots of parking. Biggest problem - the elevators are horribly slow. Taking... More

WANT TO VISIT GATLINBURG, TN ..BUT DONT REALLY WANT TO HAVE TO GO UP AND DOWN THE MOUNTAIN TO A CABIN?? WELL, THIS IS YOUR PERFECT PLACE TO GO! Location: It is located on River Rd. which is 1 block YES 1 block away from the main rd - Parkway. Food: You are so close to all the food in... More

I looked at the hotel online prior to booking, it seemed nice, so I booked. Staying in town for business, I thought that it would be nice to be close to everything. Boy, the staff was not helpful, the amenities reflected on the webiste (resturant, working exercise equipment) were not available. I was so disappointed, I completely understand why the... More

We were in room 419, which is right above the outside pool. Sleeping area is good sized but the bathroom is strickly 1 person room. If you are standing in front of toilet - you can't close the door. You have to move beside the toilet to get the door closed. I'm guessing that this is an artifact from an... More

We visited this hotel in early May with 44 picky guests in 28 rooms. First, the front desk staff made check-in a breeze...this was the easiest check-in I have ever experienced. The rooms are clean, very spacious, and well-eqipped with refrigerators and microwaves. Again, the front desk staff was helpful with directions and suggestions. As a matter-of-fact, I saw staff... More

We travelled with a 14 month old baby and my 65 year old Mother-In-Law. I needed a hotel that gave fridge and microwave and parking without charging me anything above rent. This hotel was the only one I could find which guaranteed the Microwave in the room, provided free parking, and had a free morning breakfast. The next was cleanliness... More

This was not the nicest room I have ever stayed in, nor was it the worst, but I do believe it was over priced. I had never stayed there before and was told it was a nice place to stay so we checked in and I was shocked by the price. After getting settled in our room, I got online... More