We just came back from a three night stay at this hotel and it seems that this place is starting to resemble one of those hotels you see one the "Hotel Imposible" show. On previous visits, my wife and I enjoyed their comfortable beds and pillows as well as their quick and good room service. This time, we noticed unpleasant...
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We are truly sorry for the experience you had during your stay with us as we strive to provide excellent service and accommodations. We have addressed your concerns with the appropriate department managers. We hope to have the opportunity to regain your confidence.
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A bit off the beaten path but competitively priced. Well appointed rooms, nice fitness center, small business center, coffee/cocoa machine in lobby. Meets my needs very well when travelling on business. Pleasant staff. Free parking.
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Thank you for taking the time to write a review about your stay. We are very happy to hear you enjoyed your stay and our hotel amenities. We look forward to welcoming you back.
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Room was okay but what I witnessed in the Willy K's restaurant will have me looking elsewhere next trip. Customer with wife were verbally trashed by female bartender for inquiring why sound was off on tvs showing final four basketball. He was very rudely informed that he was in sports bar where hockey reigned, even though no one seemed glued...
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We are truly sorry for the completely unacceptable behavior of the bartender. We have notified our restaurant manager and you can be assured this will be handled appropriately. Our sports bar is for our patrons to enjoy and they should never be faced with such inappropriate behavior by any employee at our hotel or restaurant. I hope we can restore...
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This hotel is perfect for a sightseeing visit to DC. The hotel has plenty of parking is very clean and in a great location. It is a few minutes to the Metro with free shuttle service or parking there for your car. The room was large with very comfortable bed. They have a restaurant on premises with many additional choices...
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Thank you for taking the time to post your kind comments about our hotel and staying with us during your visit to Washington, DC. We look forward to your return.
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Got a great rate here through Hotwire (though the rate on its website was reasonable as well). The room was fine - clean, comfortable beds, good internet service, good bathroom amenities. Walls and door seemed to be paper thin as we heard a lot what other guests were doing. Most of staff was friendly and welcoming; some were drab and...
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Thank you for staying with us during your visit to Washington, DC area.
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Stayed for 2 nights with my husband and children in April 2012. The room was all right, it was clean and comfortable. Our reservation didn't come with breakfast, so we paid for it separately on our first morning there. The breakfast buffet cost $9.99 and the kids ate free (as in all Holiday Inn hotels), but the breakfast wasn't good--we...
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Thank you for taking the time to comment on your stay with us. We are very sorry that you weren’t satisfied with your breakfast in our restaurant and we will address that with our restaurant manager. We are also truly sorry that you were disturbed before you had any intention of waking up and that will be addressed so that...
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I went through review after review before selecting a hotel for our recent DC trip. I read a number of good reviews on this hotel before making my decision. The location was good, no problems there - I read a review saying the location was in a bad neighborhood, that is not the case! The photo on this page showing...
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Thank you for taking the time to comment on the issues that you experienced during your stay, for that we truly apologize. Please be assured that we will be addressing each and every issue that you outlined. Please also be aware that our Management team is always available to speak with and we would have welcomed the opportunity to make...
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I would normally stay in DC, but I wasn't traveling on business and wasn't in the mood to pay for parking and deal with traffic downtown, so I decided to stay just outside of the city. I didn't know much about the location, but I knew it was on my drive so it didn't require me going out of the...
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Thank you for taking time to post your comments and choosing to stay with us. We are happy to hear you enjoyed your stay and look forward to welcoming you back.
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I was so pleased with my stay at the Holiday Inn. I will admit, at first there was a small mix-up with my room slelection, but it was quickly resloved.
Everything about the room was wonderful. The bed, tv,bathroom, etc. The room was very clean. The hotel was very clean. It was the Easter weekend and although it was busy...
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Thank you for staying with us over the Easter weekend. We are delighted to hear that you enjoyed your stay with us. We strive to provide excellent service and accommodations.
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I stayed here because I was attending an event at the Univ of Maryland. It's an older hotel but the rooms are extremely comfortable and it has everything you need to set up a laptop and do some work. Room service was reasonably priced and the service was prompt. The restaurant and bar area look a little outdated but the...
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Thank you for staying with us during your visit to the University of Maryland.
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