This was our first stay at the new wing of Champlung mas, We had deluxe pool room 107, close to pool bar and it wasnt noisey or smelly. Yes the Breaky was limited but better than nothing. All the staff were very friendly and helpful so i dont know what ppl are whinging about. Althought it could do with some...
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Rooms overlooking the pool with balconies are nice. Rooms are quite dark and if you stay in room 214 see if the light inside above the balcony door is fixed as they were to get an electrician to fix it while I was there in April. Door didn't fit the frame properly. If you are in a room with twin...
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Thank you for your review and associated observations.
I have looked into the maintenance issues you have raised and can confirm that the light has in fact already been fixed. With reference to the door frame, this is a problem associated with moist climates and as it would appear you are from NT would probably already be aware of this...
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This hotel looks nice from the outside but after a few days started to realize it wasn't that great...
- 'clean' towels and sheets had stains on them (make up and dirt)
- outside door didn't shut completely so mozzies can get in
- staff are LAZY we found one person lying on bed watching tv when meant to be...
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Thank you for taking the time to review our property. I am sorry you feel we have let you down on this occasion, however had you have felt so strongly about the matters you had raised I am not sure why you chose not to mention them to our staff during your stay.
As I am sure you are well...
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We have stay at Champ Mas everytime we come to Bali and asbsolutely love it! love the position, love the staff. This time we stayed in the new section for the first time and unfortunately the room had a really bad mould smell and sewerage smell. It was also very noisy next to the pool. Not complaining but just some...
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Reviewed 1 September 2010
Reviewed 10 April 2010
Thank you for your review.
We are pleased you decided to visit us again and value your continued custom. It is always a pleasure to welcome back guests who have stayed with us before and is a boost to our team that we are achieving our goals.
We are aware of the issues of 'sewer smells' and as mentioned previously...
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Are some of these comments for REAL? My partner and I stayed here for 6 days and were left feeling nothing short of impressed! The rooms were great, the staff were always pleasant and courteous, the food was wonderful. On our next trip to Bali, we already know we will be staying here again!
And as for having mozzies??.......It's TROPICAL...
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Thank you for your positive review which we are delighted to receive.
We are making extensive efforts to ensure our guests have an enjoyable experience and hope our new upgraded facilities represent this.
We are very pleased you enjoyed your time with us and hope to welcome you back to Champlung Mas in the future.
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Me and my husband went to Bali for our honeymoon and chose to stay at the Champlung Mas and OH MY GOD it was the biggest mistake of our lives. The hotel looks like a dump let alone smell like it as well. We checked in where the staff were rude and un helpful only to be taken to our...
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Thank you for your review which I am very concerned to read.
Rest assured we take your comments very seriously and they wll be looked into. I will be contacting you directly in due course to establish the facts and hopefully come to a resolution.
As you are no doubt aware we are in a process of upgrading, we have...
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Me, my husband and 4 friends stayed at Champlung Mas Hotel. as i thought Champlung Mas Hotel looks nice hotel.but the first impression was the receptionist guys didnt really friendly. we took 3 rooms and i think the rooms are too over price for the wet and low season, all the rooms was full of mozzies, smell bad and wasnt...
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Thank you for taking the time to post a review, we value all comments both positive and negative.
We are sorry that we appear not to have lived up to your expectations on this occasion.
Champlung Mas Legian is currently undergoing renovation works and upgrading. We have completed two thirds of our new hotel and inevetably there will be some...
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Me along with my boyfriend and 4 other friends stayed at the Champlung Mas Hotel for my 30th Birthday... We went for the Deluxe Pool View Rooms, they are very basic rooms and there was a bad smell in them, Our room was full of Mozzies no matter how many repellents I used on me and in the room they...
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Thank you for your review. We value your comments both positive and negative.
We are pleased that you found our Poolside Bar and pool enjoyable. We have made great efforts to ensure that our newly refurbished section is enjoyable for all our guests. We also appreciate your kind comments about our staff.
We are aware of a problem with mosquitos,...
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I have stayed at this resort many times and had no problems. But this time it was a shocker, the noise level in the new building is over the top .Music was turned up at 2 o,clock in the morning and the noise from intoxicated guests will keep you up all night.The staff knocked on the door early in the...
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Thank you for taking the time to review our property. We value all feedback, positive or negative.
As you are no doubt aware we are in the process of upgrading our property and consequently there will be some disturbance due to the building works. We have a strict policy that the builders can only operate between 8am and 5.30pm. You...
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Not quite sure how to rate this place. My first room was miserable. As you can see from the attached pics, very dirty, items broken and non operable, etc. The TV made a buzzing sound when not even turned on every hour or two and had to unplug it to sleep. The sheets were very dirty, bathroom just gross (shower...
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