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Hilton Garden Inn Independence

3.0 of 5
19677 E Jackson Drive, Independence, MO 64057
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Hilton Garden Inn Independence
Ranked #5 of 16 hotels in Independence
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58 reviews from our community

    Trip type
Traveller rating
    20
    18
    16
    4
    0
Date Rating
Attica, Indiana, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 7 May 2013

This is a beautiful place to stay. The rooms are great. The beds and pillows are so very comfortable! They have the best French fries anywhere. The desk staff was very understanding and friendly. This is close to shopping as well.

Was this review helpful? Yes
marcy_yates, General Manager at Hilton Garden Inn Independence, responded to this review
15 May 2013

Thank you so much for taking the time to share your experience with us. The Hilton Garden Inn in Independence truly values your business and we make it our mission to provide a great experience. If your travels bring you make to Independence, please come stay with us again. More

Grapeview, Washington
Top Contributor
68 reviews 68 reviews
16 hotel reviews
Reviews in 31 cities Reviews in 31 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 7 May 2013

We enjoy staying at Hilton Garden Inns since they are very reliable, comfortable, and clean. This one fits that description. Staff at the front desk was very helpful in suggesting places to eat and at the restaurant very friendly at breakfast. Convenient access off the freeway, in a shopping and business park setting. Many restaurants within walking distance, including Hereford's... More

Was this review helpful? Yes
marcy_yates, General Manager at Hilton Garden Inn Independence, responded to this review
15 May 2013

Thank you for taking the time to share your experience at the Hilton Garden Inn Independence. I'm very glad to hear that the staff was accomodating with suggestions. We have many restaurants and arttractions around us and we are very glad you had the chance the enjoy them. I will share your comments with the hotel staff and we hope... More

Laguna Niguel, United States
1 review
4 of 5 stars Reviewed 4 May 2013

Nice place and good value for the money. Breakfast restaurant is convenient. Great location near the freeway (but not too close to hear it), restaurants, shopping and local gym. I've stayed here many times for local business and would return.

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Review collected in partnership with Hilton Garden Inn

marcy_yates, General Manager at Hilton Garden Inn Independence, responded to this review
15 May 2013

Thank you for choosing the Independence Hilton Garden Inn for your business travels. I will share your very positive comments with my staff. We appreciate your business and we hope to see you again soon. More

Knob Noster
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 28 April 2013

My husband and I stay here frequently for a 1-2 night getaway. The hotel is only about an hour from home but we like to visit to get away for shopping, restaurants, and we enjoy the hotel. It's always very clean, comfortable, and you can't beat the customer service. Most of the desk clerks know us by name, see us... More

Was this review helpful? Yes
marcy_yates, General Manager at Hilton Garden Inn Independence, responded to this review
1 May 2013

Thank you very much for the kind words. We pride ourselves in creating great experiences and we sure do appreciate you sharing yours. Thanks from "your hotel: , see you next time. More

Saint Louis, Missouri, Usa
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 25 April 2013

Need more luggage carts. None available. Air Conditioner was very noisy. Window could not be opened easily. Staff member called to open window. Knocked screen off and it fell four floors to garage roof. Didn't replace it. Still enjoyed our stay.

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Review collected in partnership with Hilton Garden Inn

marcy_yates, General Manager at Hilton Garden Inn Independence, responded to this review
1 May 2013

The Hilton Garden Inn in Independence would like to take this opportunity to apologize for the recent experiences you had at our hotel with the air conditioning unit, the screen, and the luggage carts. We pride ourselves in our excellent service and product. Unfortunately during your stay you did not receive what we are capable of providing. We appreciate your... More

Olathe, United States
1 review
5 of 5 stars Reviewed 24 April 2013

Upon arrival the staff asked why we were visiting and when we told them it was out anniversary they sent a bottle of wine to our room and 2 wine glasses. We were disappointed that the only night we decided to relax in the hot tub we found it had broken down shortly before and they were working on it.... More

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Review collected in partnership with Hilton Garden Inn

marcy_yates, General Manager at Hilton Garden Inn Independence, responded to this review
1 May 2013

Congratulations on your anniversary and thank you for taking the time to share your experience . We use these reviews to improve our guest services and facilities. I am pleased that you enjoyed your stay with us and will certainly share your positive comments with our team. However, I do apologize that the whirlpool was down and you had an... More

Lindstrom, Minnesota, United States
1 review
4 of 5 stars Reviewed 23 April 2013

I stayed here 2 nights while attending an event at this hotel. The room was spacious and clean. There are several restaurants and lots of shopping nearby. Front desk and housekeeping staff were friendly and helpful.

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marcy_yates, General Manager at Hilton Garden Inn Independence, responded to this review
25 April 2013

We sure appreciate you taking the time to give our hotel positive reviews. We strive to make your experience very memorable and hope that if you are in the area you will find your home away from home here at the Hilton Garden Inn Independence! More

USA
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 23 April 2013

Spent a weekend for a family function. The breakfast buffet was good and inexpensive compared to other places. Morning coffee is free. Rooms were nice, clean, bed were comfortable. I will stay there again. Good experience. Staff was very accomodating, and always with a smile. You are within 6 miles of Harry S. Truman house, library which you should not... More

Was this review helpful? Yes
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marcy_yates, General Manager at Hilton Garden Inn Independence, responded to this review
25 April 2013

Thank for your choosing the Hilton Garden Inn in Independence. We value you as a guest and appreciate the nice comments. We hope that when in the area again you will continue your experience with us. See you next time! More

Kansas City, Missouri
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 20 April 2013

We stayed here overnight after attending a conference in one of the ballrooms. The hotel was very clean and the check in was smooth. The room was great and the bed was comfortable. Breakfast in the morning was made to order and very tasty. Shopping areas that are very close to this property make it a nice getaway location that... More

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marcy_yates, General Manager at Hilton Garden Inn Independence, responded to this review
21 April 2013

Thank you for taking the time to complete a review on your experience. We are thrilled that you enjoyed your time with us and will certainly share your positive comments with our team. We do look forward to welcoming you back next time you are in the area. See you next time at the Hilton Garden Inn Independence. More

Tampa, Florida
1 review
5 of 5 stars Reviewed 29 March 2013

Great hotel and accomodations. The room was fresh and clean and the staff is very knowledgable. Nice variety of places to eat within walking distance of the hotel. The front desk staff is particulary good and made me feel like I was at home. Housekeeping did a good job as the room was spotless.

Was this review helpful? Yes
marcy_yates, General Manager at Hilton Garden Inn Independence, responded to this review
2 April 2013

Thank you for taking the time to share your experience which we use to review and improve our guest services and facilities. We are delighted that you enjoyed your stay with us and will certainly share your positive comments with our team. We hope to see you soon at the Hilton Garden Inn Independence. More

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Additional Information about Hilton Garden Inn Independence

Also Known As:
Hilton Garden Inn Independence Hotel
Hilton Garden Inn Independence Hotel Independence
Hilton Independence
Independence Hilton
Independence Hilton Garden Inn
Address: 19677 E Jackson Drive, Independence, MO 64057
Phone Number:
Region: United States > Missouri > Independence
Amenities:
Business Centre Fitness Centre Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotels in Independence
#6 Business Hotels in Independence
Price range (per night): RM304 - 461
Hotel Class:3 star (3*)
Reservation Options:
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Hilton Garden Inn Independence
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