Checked in after a bad experiences at another location. Found the clerk to be very helpful She was knowledgeable, and checked us in quickly. Our room was nice, roomy, clean and well maintained. Internet was fast and easy to access, which was a big plus for us. We appreciated their use of "green" cards. Nothing fancy, Only improvement I would... More

We had to have an emergency stop in hot springs, ar 3 am, on our way back to la from tn. We thought we could make the entire 15 hr drive in one day, but once we got to hot springs we decided that we needed a little sleep. This was the only place we found that had any vacancies... More

We stayed here for a short family trip to hot springs! Most of the hotels in hot springs were booked so we had no choice. The rooms were small, the sink got stopped up and leaked which made the carpet damp the whole stay! The water in the shower was only lukewarm! Needed a extra blanket and pillow and was... More

When to check in with the wife and 6 year old granddaughter. The lady behind the desk said oh you only reserved for two, that will be an extra $10.00 per night. I said if you are not going to accept the rate in the reservation cancel the room. Guess what they bill me as a no show. Maybe they... More

The title says it all. I've stayed in much nicer places for the price. We bought febreeze and sprayed everything before we could stay! More

lots of other hotel trying to take advantage of horse racing and magic spring .staff help me to clean my windshield in freezing weather without asking for help i stay at this hotel since last 8 times in 1 year.good breakfast for money. More

We booked a non smoking room for Labor Day weekend and when we arrived the woman at the from desk stated that there were only smoking rooms available. My wife's health cannot take that but the woman was so rude to us and offered no help to resolve the issue. Actually I'm glad we did not stay there based on... More

...you stayed at this hotel when you see some of the others downtown. My boyfriend and I stayed here because we were on a budget, and it was only seventy dollars a night (on a race weekend) we really weren't expecting much at all. I was impressed as soon as we came in, the room was bigger than I expected... More

We stayed in room 113. Room was clean had 2 beds and small frig. for drinks.The biggest problem was the light out side the window was very very bright. Which was hard to sleep. But the other side of hall wouldn't have been much better do to huge car lot on other side of parking lot. The owners very friendly... More