I had checked into another place & the carpet was filthy in all of the rooms they showed me, so I got a refund & came here. The staff is so nice & helpful, rooms CLEAN & a wonderful breakfast!!!!! Very pleased & I am very picky about cleanliness!!!! Reasonable, too!!! Lea Ann was very generous! The other place had... More

2012 was our 2nd year...NO COMPLAINTS! We have reservations for 2013 ! Awesome service with Margot & others...great room service, the best breakfast ever...and we travel alot. Located right across from the track, so noise is expected...duh!,We stayed on back row and it was quiet ! Certainly worth the money and the employees want to please the guests! TRULY A... More

We spent one night during March. We arrived earlier in the morning and most rooms were not ready. But we got a room in the front building on the second floor. Hotel was on a main street and traffic was heavy. We can hear the traffice noise all the time. Fortunately, the flat screen tv halps us to past the... More

We stayed here back in June without knowing there was a huge biker festival going on. I wondered why the price was high for a kind of budget hotel. There are biker bars on either side, so if you are a biker this is your place. Bikers like to rev their engines at 7:00 am though when they take off... More

Good breakfast, attentive breakfast staff. Room small and cramped. Bathroom not clean. Old towels. Room needs updating; ie. linens, furniture, etc. More

Stayed 3 nights, the room smelled very clean and fresh. The AC worked great, almost to good (brrrrr), it was already turned on for us and the refrig. was on also. Room was fairly good size with 1 king size bed, table with two chairs, desk chair, large 32" flat screen, refrig., microwave and safe. The bed has a pillow... More

Adults only stayed two nights. Clean rooms with fridge, LCD TV, coffee maker, pool outdoor and comfortable beds. Wireless internet worked without problem but is not password secure. Noisy AC and fridge but they worked well. Front desk staff very pleasant and helpful for dining questions. Hot breakfast from 0600 to 1000h is quite acceptable. Not overly busy as this... More

A budget hotel about a mile out of downtown hotsprings. The area the hotel is in can be noisy, try to get a room in one of the wings away from the street. Breakfast was fine and simple, the room was acceptable. Note that this is a motel, so be sure to lock your doors at night. The area looked... More

I have to say this Best Western was very clean, the staff was friendly and helpful. We were very pleased with our stay in Hot Springs and the fact that our room was nice made it more enjoyable. The locations was also a great bonus, centrally located in town. The continental breakfast was outstanding, the ladies in the kitchen were... More