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All 1 Porter hotels

Comfort Inn & Suites

2.0 of 5
1800 West US Highway 20, Porter, IN 46304
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Comfort Inn & Suites
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Ranked #1 of 1 hotels in Porter
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29 reviews from our community

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Date Rating
Decatur, Illinois, USA
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 30 April 2013

We were so impressed with the staff at this motel. Desiree went out of her way to met our needs. Everyone seemed so friendly. Rooms were large, clean, and mostly quite. Will definitely stay here again if in the area.

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Edgerton, Minnesota
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 30 April 2013

We wanted to get through Chicago and this was very appealing to us. It was listed in a hotel.com book that we picked up in a rest area in Chicago. We got a very fair price of $59.00 for the night. The motel was very clean & very quiet. Close to the interstate, so we did not have to search... More

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Roy
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 30 April 2013

The hotel looks fairly new. The furnishings, TV, etc areupdated and very clean. The room and bed were very comfortable. The lobby, while small, was clean and neat. The hotel had good selection of breakfast items - excellent waffles. My wife and I were definitely satisfied with the breakfast items. The reception staff and the staff manning the dining room... More

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Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 20 April 2013

We stayed here on our return trip from AZ to OH. Had car battery problems so had to wait for AAA......were made comfortable while we waited...desk clerk very friendly and helpful.....nice room...would definitely stay here again.

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Ottawa
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 8 April 2013

Nice up-to-date hotel. We stayed for 1 night, there was 5 of us, so we had 2 rooms. Staff were very friendly. Rooms were clean, comfy beds. Delicious free breakfast w/waffles, eggs, sausage, cereals, yogurt ect. Only down side, is it's kind of in the middle of nowhere. There was a couple of fast-food joints around, but we had to... More

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1 review
5 of 5 stars Reviewed 2 April 2013 via mobile

Very pleasant and friendly staff!!! Very nice and clean rooms! I would highly recommend! The staff made me feel as if I was an executive of a large corporation. One of the best nights sleep in a motel ever. No stale or cigarette ashtray odors.

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Bob M, General Manager at Comfort Inn & Suites, responded to this review
4 April 2013

Thank you for your kind review. As the GM I am made aware of each review, and I use the reviews to help improve our service. When we receive a review like yours, we smile for weeks on end, and for that we thank you. In addition, our goal is to treat everyone like an executive of a large corportation,... More

Livonia, Michigan
1 review
5 of 5 stars Reviewed 29 March 2013

We took a team to Nationals and stayed there two nights and had eleven rooms. Frank and the whole staff treated us like family! Frank helped us book dining reservations both nights and printed us out directions. We even had a welcome basket! The staff was friendly and went above and beyond to make sure are stay went well. The... More

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Bob M, General Manager at Comfort Inn & Suites, responded to this review
4 April 2013

Thank you for your kind review. We here at the Comfort Inn and Suites feel the same way about Frank. We know that he is a very special person, and he certainly is an asset. He goes above and beyond and makes everyone feel special including me. More

Manhattan, KS
Top Contributor
50 reviews 50 reviews
43 hotel reviews
Reviews in 39 cities Reviews in 39 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 18 February 2013

Around midnight we were still driving towards Indiana and a lady from the hotel called asking whether we were planning to stay at the hotel or not, otherwise she was planning on canceling our reservation WITHOUT charge. That was a very unusual and indeed a charming gesture on the hotel's part because the cancellation policy allows cancellations only until 4PM,... More

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Bob M, General Manager at Comfort Inn & Suites, responded to this review
4 April 2013

Thank you for taking the time to write this review. Our goal is to treat our guests as friends. That is why we made that extra phone call to confirm that you would be arriving. We would want someone to call us to check on us if we were arriving late. Thanks again for your kind words, and your kind... More

Richmond, Virginia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 10 January 2013

Have stayed at this location twice now in the past 6 months and have had no complaints with either stay. Rooms are very nice, clean, very modern. WiFi has good connectivity most of the time. Didn't check out the pool or business area. Breakfast area is small, selection of products was somewhat limited and could use some improvement on the... More

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Bob M, General Manager at Comfort Inn & Suites, responded to this review
4 April 2013

Thank you for taking the time to write your review. It is very specific which helps me make improvements to our service. Because of the specificity of your review, I will make sure that the quantity of our breakfast items are at a surplus. I also appreciate your willingness to return to our hotel. We welcome you back. More

Florence, Italy
Top Contributor
81 reviews 81 reviews
22 hotel reviews
Reviews in 44 cities Reviews in 44 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 6 September 2012

This newish hotel is already beginning to show signs of wear and tear, although the overall impression remains positive and fresh. The room was clean and service friendly and accommodating. The pool was packed with families with small kids so we never went in, but I did use the well-organized business center and web service was efficient. Breakfast was packed... More

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Bob M, General Manager at Comfort Inn & Suites, responded to this review
7 September 2012

Thank you for your review of our hotel. As the General Manager, I certainly appreciate reviews that are candid, and we appreciate reviews upon which we can take action. We recently opened up a second breakfast area in order to assist in the overcrowdedness that you experienced. In addition, we take great pride in the cleanliness of both our rooms... More

 
 
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Additional Information about Comfort Inn & Suites

Address: 1800 West US Highway 20, Porter, IN 46304
Region: United States > Indiana > Porter
Hotel Style:
Ranked #1 of 1 hotels in Porter
Price range (per night): RM229 - 298
Hotel Class:2 star (2*)
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