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Embassy Suites New Orleans-Convention Center Hotel Reviews, New Orleans

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Embassy Suites New Orleans-Convention Center

3.5 of 5
315 Julia Street, New Orleans, LA 70130 (Central Business District)
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Embassy Suites New Orleans-Convention Center
141 traveller photos
Ranked #96 of 150 hotels in New Orleans
3.5 of 5 stars 441 Reviews
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441 reviews from our community

    Trip type
Traveller rating
    93
    163
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    57
    38
Date Rating
Hampton, Virginia
1 review
“4-day Get-a-way”
4 of 5 stars Reviewed 22 May 2013 NEW

I am a Hilton Gold member and frequently stay at Embassy Suite properties on most of my buisiness as well as personal trips. I have never been disappointed at Embassy Suites I've stayed in from the East Coast, West Coast and Puerto Rico. So needless to say I was shocked when I read several negative reviews about the New Orleans... More

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Houston, United States
1 review
“A disappointing facility!”
2 of 5 stars Reviewed 21 May 2013 NEW

A facility that badly needs refurnishing and redecorating. The overall quality does not match all the other Embassy Suites in which we have stayed and because of this, is overpriced and disappointing in quality. On the other hand the staff is outstanding and goes out of their way to make your stay memorable.

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Review collected in partnership with Embassy Suites Hotels

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Phoenix, United States
1 review
“Pre Cruise Trip”
5 of 5 stars Reviewed 20 May 2013 NEW

Great Hotel, close to everything. Canal Street is a little far to walk, only $6 or so by cab. Convention Center is only two block a way. Staff was very very friendly. We valet park for two of the three day and they were great.

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Review collected in partnership with Embassy Suites Hotels

libby s, Executive Assistant at Embassy Suites New Orleans-Convention Center, responded to this review
21 May 2013

The staff here at Embassy Suites New Orleans Convention Center would like to personally thank you for taking the time to provide us with the positive feedback regarding your visit. Our primary concern is for all of our guests to have an exceptional experience. We are happy to share this internally with our team to reinforce our service culture. Thanks... More

A TripAdvisor Member
“If you want a Motel 6 type room, go here.”
2 of 5 stars Reviewed 20 May 2013 NEW

The hotel lobby was inviting and staff was friendly. I'd ordered cheese and fruit platters and beer and water to be waiting for us in the room when we arrived. We were promised it would be delivered the next evening. It finally arrived the day after that. Restaurant and roomservice menues, one in the same,was extremely limited. Pizza was good.

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Review collected in partnership with Embassy Suites Hotels

libby s, Executive Assistant at Embassy Suites New Orleans-Convention Center, responded to this review
21 May 2013

The staff here at Embassy Suites New Orleans Convention Center is very sorry to learn that your experience at our hotel was disappointing. Your feedback is truly appreciated, for it is one important tool which allows us the opportunity to improve the quality of our product and services. Your comments will be internally discussed with our management team for immediate... More

Newport News, Virginia
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
“Buyer beware”
3 of 5 stars Reviewed 20 May 2013 NEW

There was a bellman, valet parking the standard atrium for an embassy. But because I am a Hilton Diamond member they moved us to the loft. Decent walk around the corner to the "newest renovated building". The room was not that impressive aside from the old warehouse loft feel and look. If you stay here stay away from the second... More

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libby s, Executive Assistant at Embassy Suites New Orleans-Convention Center, responded to this review
22 May 2013

Thank you for your feedback regarding your stay at Embassy Suites New Orleans Convention Center. While we are very happy that you chose our hotel for your recent stay, we are also sorry that you were disappointed with some aspects of your stay with us. Our main concern is for all our guests to experience an exceptional stay and we... More

Reviewer
4 reviews 4 reviews
“Ok hotel, worst embassy I have stayed at.”
3 of 5 stars Reviewed 19 May 2013 NEW via mobile

overall the hotel was decent, however the rooms we worn. The cleaning staff did a good job but the faucets and shower were rusty and stained. The walls and ceiling were water stained and dated. Parking at the hotel was expensive for the area and the valet was often by himself so cars moved out slowly. The hotel is near... More

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See 3 more reviews by Jaybwh for New Orleans
libby s, Executive Assistant at Embassy Suites New Orleans-Convention Center, responded to this review
20 May 2013

APOLOGY – CONDITION The staff at Embassy Suites New Orleans Convention Center would like the opportunity to apologize for the inconveniences that you encounter during your stay. On behalf of the entire team, we thank you for your feedback and are truly sorry we did not succeed creating a memorable experience for you. We are pleased to announce that renovations... More

Palo Alto, CA
1 review
“They need to fix some things, but overall is was OK”
3 of 5 stars Reviewed 15 May 2013

I'm impressed with the general experience that I had at the hotel, but there were a couple of things that really made me give this just an OK rating. Considering that it isn't right near much activity in NOLA, I expected the hotel to be better. The door knobs were falling off, the heated/aircontitioning unit was very noisy, the shower... More

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Review collected in partnership with Embassy Suites Hotels

libby s, Executive Assistant at Embassy Suites New Orleans-Convention Center, responded to this review
21 May 2013

Thank you for your feedback regarding your stay at Embassy Suites New Orleans Convention Center. While we are very happy that you chose our hotel for your recent stay, we are also sorry that you were disappointed with some aspects of your stay with us. Our main concern is for all our guests to experience an exceptional stay and we... More

Peoria IL
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Average hotel room”
3 of 5 stars Reviewed 14 May 2013

Loved the proximity to the convention center and Canal St. Had a room in the lofts building which was fine. The a/c didn't work in my room nearly as well as it did in the hallway. This would be an issue for most people but I'm always cold so I didn't mind. Really loved the exposed brick in the bathroom... More

Was this review helpful? Yes
libby s, Executive Assistant at Embassy Suites New Orleans-Convention Center, responded to this review
15 May 2013

Thank you for your feedback regarding your stay at Embassy Suites New Orleans Convention Center. While we are very happy that you chose our hotel for your recent stay, we are also sorry that you were disappointed with some aspects of your stay with us. Our main concern is for all our guests to experience an exceptional stay and we... More

Birmingham, United States
1 review
“Great Staff, Great Location, Great Price, Overall Great”
5 of 5 stars Reviewed 13 May 2013

It is hard to beat the location, great staff, and price of this hotel. Lots of great bars and restaurants within walking distance. Across the street from the Convention Center and a short taxi or walk to Bourbon. Traffic in never bad around the hotel either.

Was this review helpful? Yes

Review collected in partnership with Embassy Suites Hotels

libby s, Executive Assistant at Embassy Suites New Orleans-Convention Center, responded to this review
14 May 2013

The staff here at Embassy Suites New Orleans Convention Center would like to personally thank you for taking the time to provide us with the positive feedback regarding your visit. Our primary concern is for all of our guests to have an exceptional experience. We are happy to share this internally with our team to reinforce our service culture. Thanks... More

Oxford, Alabama, United States
1 review
“A little dated, but otherwise very nice”
4 of 5 stars Reviewed 12 May 2013

I chose Embassy Suites for proximity to the convention center. It had received some bad reviews on line, but I found it very nice, and I would definitely stay there again. Free wifi worked great every day but the last 2 of my stay. Breakfast, and evening cocktails were excellent. Several good restaurants close by, and easy walking distance to... More

Was this review helpful? Yes

Review collected in partnership with Embassy Suites Hotels

libby s, Executive Assistant at Embassy Suites New Orleans-Convention Center, responded to this review
15 May 2013

The staff here at Embassy Suites New Orleans Convention Center would like to personally thank you for taking the time to provide us with the positive feedback regarding your visit. Our primary concern is for all of our guests to have an exceptional experience. We are happy to share this internally with our team to reinforce our service culture. Thanks... More

 
 
Embassy Suites New Orleans-Convention Center
Embassy Suites New Orleans-Convention Center
3.5 of 5 stars 441 reviews
Enter dates 1 night 2 nights
 
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Additional Information about Embassy Suites New Orleans-Convention Center

Also Known As:
Embassy Suites New Orleans Hotel New Orleans
Embassy Suites New Orleans Hotel
Embassy Suites New Orleans
New Orleans Embassy Suites
Address: 315 Julia Street, New Orleans, LA 70130
Phone Number:
Region: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #96 of 150 hotels in New Orleans
Price range (per night): RM429 - 839
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Embassy Suites New Orleans-Convention Center
315 Julia Street
New Orleans, LA 70130
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