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Avenue Garden Hotel

2.0 of 5
1509 St. Charles Ave., New Orleans, LA 70130
Hotel amenities
Avenue Garden Hotel
Ranked #94 of 150 hotels in New Orleans
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274 reviews from our community

Traveller rating
    138
    74
    14
    24
    24
See reviews for
Families
24
 
Couples
77
 
Solo
20
 
Business
24
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 13 May 2013

We visit family in New Orleans on a fairly regular basis and for the last 4 years have stayed at the Avenue Garden on St. Charles Ave. which is so conveniently located in the Garden District just steps away from a street car stop and several decent to good restaurants. Although parking is on the street, we never have had... More

Was this review helpful? Yes 1
Lucedale, Ms
Top Contributor
103 reviews 103 reviews
27 hotel reviews
Reviews in 43 cities Reviews in 43 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 8 May 2013

Although the staff at the "Hotel" was very helpful and nice, the "hotel" was lacking. First there is no parking available. You have to park on the street wherever you can find a spot...around the block behind the hotel was the best we could do... and hope your car is safe. Next after checking in we had to down a... More

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See 19 more reviews by joe-tricia for New Orleans
AGHgm, General Manager at Avenue Garden Hotel, responded to this review
13 May 2013

Thank you for staying with us as well as making us aware of your experience. We welcome guest comments to let us know where opportunities to improve may exist. The Hotel has recently come under new management, and we are working to improve the facility at this time. We realize some of our guests have not experienced a historic property,... More

canada
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 May 2013

The manager was really helpful in organizing our stay in New Orleans for two days, we did a lot!! The hotel was well located, very close to public ltransportation (3.00$ a day) to use the trolley, which was fun!! unfortunately the place could use a good clean up, to be frank I was walking with my slippers, certainly not bare... More

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AGHgm, General Manager at Avenue Garden Hotel, responded to this review
13 May 2013

Thank you for staying with us and thank you so much for your feedback. Please accept my sincere apologies that your experience was less that top notch. Any feedback we receive helps to make us better. We have looked into the issue you mention, and have ensured our staff has proper retraining on the matter. We believe in the service... More

Austin, Texas
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 30 April 2013

We were concerned about a few of the reviews on here, most specifically about the cleanliness and upkeep of the hotel. After staying here for 3 nights, all I can say is - if you're looking for a Hilton, go stay at the one down the road! This hotel is a typically quaint and charming New Orleans style accommodation. There... More

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AGHgm, General Manager at Avenue Garden Hotel, responded to this review
13 May 2013

Thank you for staying with us on your recent visit to New Orleans. It is great to hear that you had a great stay with us! We appreciate your kind words and honest observations. We will ensure your next experience in New Orleans is even better than the first. Thank you for taking the time to review our hotel! We... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 16 April 2013

I was initially apprehensive about staying here after reading some of the reviews but we were really happy with our experience. No, this isn't The Hilton, but if you want that kind of soul-less experience then you are in the wrong city anyway. What you will get - a hotel with real New Orleans character (its almost like staying in... More

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AGHgm, General Manager at Avenue Garden Hotel, responded to this review
19 April 2013

We appreciate you kind words, and on behalf of my staff let me say it was a pleasure hosting your stay here in New Orleans. We welcome your comments and are ensuring all matters you have mentioned are being attended too. Thank you for taking the time to review our hotel! We hope you will come back and visit us... More

Orlando, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 16 April 2013

Geez....We wanted charm but found a dingy room, wonder bread, cheap pastry and powdered coffee creamer for breakfast and 2 days of no housekeeping. You can certainly do better. There are new owners who are, apparently, cutting corners with little regard for guests. There's no management on site in the evenings so don't loose your key or flood your toilet!... More

Was this review helpful? Yes 1
AGHgm, General Manager at Avenue Garden Hotel, responded to this review
19 April 2013

Please accept my sincere apologies that your experience was less than your expectations. Any feedback we receive helps to make us better. We are bringing exciting new changes to the hotel as we have come under new management. In regards to breakfast, there are new items we will be introducing in the coming months that will expand our breakfast selection.... More

Longwood
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 15 April 2013

The web site has stock photos that are not representative of the actual hotel with the exception of the photo of the front of the property. This is not a charming nor particularly clean property. It is neglected. The web site also indicates it is recently renovated. I promise you, our room hadn't seen a renovation in decades. There were... More

Was this review helpful? Yes 3
AGHgm, General Manager at Avenue Garden Hotel, responded to this review
16 April 2013

In general, we take all our guests reviews with an open mind so we can see what they see. We want to ensure that our guests comments are attended to so problems can be averted in regards to our future guests. This will not be the case with this review. The guests involved with this stay refused housekeeping service every... More

Lytham St Anne's, United Kingdom
Top Contributor
58 reviews 58 reviews
17 hotel reviews
Reviews in 24 cities Reviews in 24 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 8 April 2013

Good location in the garden district and right across the road from the street car stop. Staff were helpful booking an excursion for me and printing out boarding cards on checkout. Breakfast was minimal but still a nice start to the day. This hotel is converted from an old house so it has lots of character. Our room was spacious... More

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See 5 more reviews by nick045 for New Orleans
AGHgm, General Manager at Avenue Garden Hotel, responded to this review
16 April 2013

We appreciate you kind words, and on behalf of my staff let me say it was a pleasure hosting your stay here in New Orleans. We welcome your comments and are ensuring all matters you have mentioned are being attended too. Thank you for taking the time to review our hotel! We hope you will come back and visit us... More

Churchville, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 31 March 2013

First time in New Orleans, and this was the perfect hotel. Only 2 miles from the French Quarter, and a half mile from the WWII museum and Confederate Museum. Also bridges on the Garden District, and right on the trolley line for those who are not "fleet of foot." Staff wonderfully friendly and helpful. Quiet, quaint, quirky and historic. We... More

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AGHgm, General Manager at Avenue Garden Hotel, responded to this review
3 April 2013

Thank you for staying with us on your recent visit to New Orleans. It is great to hear that you had a great stay with us! We love to hear that our guests had a good time. It is the reason we do what we do. We do appreciate your honest words, and will strive to make your next stay... More

Annandale, Virginia, United States
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 30 March 2013

Based on previous reviews I was a little apprehensive in choosing this mix of a bed and breakfast/ boutique hotel. Just like most other hotels in NOLA it was a former house converted into hotel. The location is perfect in terms of its proximity to all the attractions to get there by cab in 10 minutes, street car 20 minutes,... More

Was this review helpful? Yes
See 2 more reviews by Jay C for New Orleans
AGHgm, General Manager at Avenue Garden Hotel, responded to this review
3 April 2013

Thank you for staying with us on your recent visit to New Orleans. It is great to hear that you had a great stay with us! We do appreciate your honest words, and will to ensure to strive to make your next stay even better. Thank you for taking the time to review our hotel! We hope you will come... More

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Additional Information about Avenue Garden Hotel

Also Known As:
Avenue Garden New Orleans
Hotel Avenue Garden
Address: 1509 St. Charles Ave., New Orleans, LA 70130
Region: United States > Louisiana > New Orleans
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Pets Allowed
Hotel Style:
#18 Romantic Hotels in New Orleans
Price range (per night): RM285 - 577
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Avenue Garden Hotel is located on the historic St. Charles Avenue Streetcar line. Step out of the hotel's front door and walk out to the car stop, which is located just in front of the hotel. The French Quarter and Downtown are only minutes away via the streetcar, which drops you off at Canal and Bourbon Street! Travel in the opposite direction and go back in time as you take in the majesty of St. Charles Avenue's mansions. ... more   less 
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Avenue Garden Hotel
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