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W New Orleans - French Quarter

4.0 of 5
316 Chartres St, New Orleans, LA 70130
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W New Orleans - French Quarter
Ranked #42 of 150 hotels in New Orleans
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656 reviews from our community

Traveller rating
    268
    189
    96
    53
    50
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Families
68
 
Couples
255
 
Solo
34
 
Business
119
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
New York City, New York
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

We stayed at the W New Orleans French Quarter for two nights. We received very good service from the bellman, check-in, to room service. We enjoyed martinis at the bar (SoBou)with delicious appetizers. We loved the outdoor space as well, where there was a pool and places to lounge. The location was convenient to all of the French Quarter. Our... More

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Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 17 May 2013 NEW

I took my mother and wife to the W for Mother's Day and we had a blast.... We loved the lay out of the room and the beautifu colors really caught my family's attention.it was a little rough in the. Beginning cause the staff miss place a baggage a our room was wnt ready on time but other then that... More

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WFrenchQuarter, General Manager at W New Orleans - French Quarter, responded to this review
21 May 2013

Hello Bk103Cuz, Thank you for choosing the W New Orleans-French Quarter and for taking the time to share your experience. I’m pleased to hear that our guest rooms’ design captivated your family! We look forward to hosting you again and please enjoy your get a way at our sister properties in Atlanta. Warm Regards, James Wroblewski More

Milwaukee, Wisconsin
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 17 May 2013

I stayed in room 2121, half of the window is blocked by the other building. It is always dark in the room. The layout of the room and bathroom is weird, you basically have to turn once you enter the room. The bath tub/faucet is not very clean, the towel has certain smells. I can hear clearly what's going on... More

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Lafayette, LA
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 17 May 2013

Stayed 2 nights for a girls weekend. Far enough from Bourbon yet so close to everything. Fabulous service. Got a welcome "punch" drink while checking in. Great way to start. Everyone from valet to bartender to front desk treated us like royalty. Check out SoBou, the restaurant / bar in the hotel. Great drinks & food. Must have: Boudin breakfast... More

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See 5 more reviews by BeckyPlummerLafLA for New Orleans
WFrenchQuarter, General Manager at W New Orleans - French Quarter, responded to this review
21 May 2013

Hello BeckyPlummerLafLA! Thank you so much for choosing W French Quarter and for taking the time to write a review of our property! I am thrilled that you were able share your girls’ get-a-way experience with us. We appreciate your kind words and can't wait to see you again. Warm Regards, James Wroblewski More

Houston, TX
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 14 May 2013

My partner and I stayed at the W French Quarter over the second weekend of Jazz Fest. Our stay began with a welcome cocktail! Jermaine helped us with our check-in. He was super friendly and the process was efficient and problem free thanks to his efforts. Our room had a balcony overlooking the fantastic courtyard and pool. I thought the... More

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WFrenchQuarter, General Manager at W New Orleans - French Quarter, responded to this review
21 May 2013

Hello HouTexTraveler! Thank you so much for choosing W French Quarter during Jazz Fest and for taking the time to write a review of our property. I'm glad that you really enjoyed your stay and that Jermaine made a great impression on you. We hope to see you again soon! Warm regards, James Wroblewski More

Middlesex, New Jersey, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 13 May 2013

First I want to thank the W Hotel for a fantastic week in New Orleans!! You are certainly a very big part of making me, my wife, and my mom and dad's stay in New Orleans EXCEPTIONAL!! First lets talk about Stacy the concierge. Unbelievable at her job! Never disappoints! and spot on with every recommendation!! Always a smile on... More

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WFrenchQuarter, General Manager at W New Orleans - French Quarter, responded to this review
21 May 2013

Hello Bob M! Thank you for choosing W New Orleans- French Quarter and for taking the time to share your radiant experience. I’m highly pleased to hear that our talent left you with a captivating impression of our service that we strive to deliver. We look forward to hosting you again in the near future. Warm regards, James Wroblewski More

London
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 May 2013

Stayed here in December 2012 with partner and family. Very helpful staff, great location and very quiet gym which I used for running. Small but fully equipped for a good workout. Rooms are small and quirky with contemporary decor, blue walls, black carpet, orange bathroom tiles, basically it's 'modern' trendy which works well unless you don't like the style. Rooms... More

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Orange County, California, United States
1 review
2 of 5 stars Reviewed 6 May 2013

I love the W chains and have stayed at many all over the US. I was hoping my experience this past weekend would be positive but it wasn't. Check in process took a very long time and I felt that the staff was just working at their leisure. I felt that they were trying to upgrade me and when I... More

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WFrenchQuarter, General Manager at W New Orleans - French Quarter, responded to this review
21 May 2013

Hello Lily L, Thank you for choosing W New Orleans-French Quarter and for taking the time to leave feedback of your most recent stay. I’m truly sorry that we did not meet your expectations. If you would like, please email me at wfqservice@whotels.com so we can further discuss your stay. I would love the opportunity to show you a better... More

Buffalo, New York, United States
1 review
5 of 5 stars Reviewed 1 May 2013

We are regular visitors to this grand city. We "discovered" The W French Quarter four years ago, and were thrilled with the beauty, service and amenities provided by the facility and most importantly, the staff. Our room was beautiful, opening to a courtyard patio and fabulous pool area. We would leave the french doors open during the evening and relax... More

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WFrenchQuarter, General Manager at W New Orleans - French Quarter, responded to this review
3 May 2013

Hello Steve, Thank you for choosing W French Quarter and for sharing feedback about your experience. We are thrilled you had the opportunity to escape to our property post renovation. I'm really pleased to hear that our guest rooms and staff were able to enhance your experience with us. We can't wait to see you again the next time you... More

Raleigh, North Carolina
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 27 April 2013

For me, this place started off on a wrong note. I got there a little before check-in but rooms were not ready till about 7pm. I was attending ACS conference and had to leave my things at the front desk to go for my session. Eventually, I got my room and I hated it because of that creepy painting/art they... More

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WFrenchQuarter, General Manager at W New Orleans - French Quarter, responded to this review
2 May 2013

Hello Dami A - Thank you for choosing W French Quarter and for sharing feedback about your experience on TripAdvisor. I'm really pleased to hear that everything turned out great with your trip and that our staff was able to find a room that better suited your needs. We appreciate the opportunity to turn your experience around while you were... More

 
 
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Additional Information about W New Orleans - French Quarter

Also Known As:
w New Orleans - French Quarter Hotel New Orleans
w New Orleans - French Quarter Hotel
w New Orleans
w Hotel New Orleans
Address: 316 Chartres St, New Orleans, LA 70130
Phone Number:
Region: United States > Louisiana > New Orleans
Amenities:
Business Centre Pets Allowed Room Service Swimming Pool Wheelchair access
Hotel Style:
#14 Romantic Hotels in New Orleans
#16 Luxury Hotels in New Orleans
#23 Family Hotels in New Orleans
#43 Business Hotels in New Orleans
Price range (per night): RM635 - 1,442
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
W New Orleans French Quarter is adjacent to historic Jackson Square and boutique shops, and is a short walk from galleries, the Riverwalk and Harrah's casino. ... more   less 
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W New Orleans - French Quarter
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