Booked at Hilton St Charles and was treated nicely by valet, bell, and front desk staff. As diamond member was located on executive floor - got to room found we could barely turn around in the place. Have stayed many historic eatablishments in Europe so understand smaller accommodations but this was ridiculous. Had no place to put luggage but on... More

Location to Bourbon St. and French quarter was amazing. The staff was very friendly and Howard the bellhop was especially friendly and nice. The staff always was helpful and courteous. We had absolutely no bad things to say about our experience. The hotel was beuatiful and majestic! Also they had a great pool and whirlpool. More

Terrible service and staff was rude. Gave out misleading information. One of the worst Hilton properties that I have ever used and I stay at many of them around the world. There is clearly a service issue at this property. I will not go back and would not recommend this hotel to anyone. More

This Hilton is quite tired and the service is adequate at best. I regularly stay at various Hiltons in the US and around the world and this one is clearly not up to the Hilton standard I am used to. I would not recommend it but I have to admit that the location is pretty good. More

We stayed at the Hilton for a week during Jazz Fest.I can't begin to say enough good things about the staff here. Every person we encountered was incredibly friendly and helpful. They all seemed to really go out of their way, from the waiter we rode the elevator with who told us about the free concert a couple blocks away... More

This hotel was very up to the Hilton Standards and is two blocks form the French Quarter and right next to Bourbon St More

Stayed at the Hilton for 2 nights while working in NOLA. It's a well appointed hotel convenient to everything. My room was clean and the bed was comfortable. Also, the staff was very friendly and helpful. They will definitely see me again. More

Stayed here with my wife for the first weekend of Jazz Fest. I will agree the staff and location are good. After that though this place goes down hill. It's tired. The rooms are very damp. Not musty, but damp enough to the point that you could feel it in your clothes. It was almost as if the air conditioning... More

Stayed on Honors Points for a last minute get-away weekend. A very pleasant stay in an "old beauty" of a hotel. Eigth floor, corner room could still hear those noisy old streetcars rumbling along, but that just gave it a little nostalgic character. Although renovated since Katrina, as others indicated, it lacks a bit of the ammenities of the newer... More