My husband and I had a great stay at the Alpine Palace. From the moment we arrived we felt pampered. When we discovered that they upgraded us from a room in the 3 star-"Altbau" to a 5-star Junior Suite we were over the moon! The accommodation is super clean, the staff is nice and the facilities (the heated (outside) pool,... More

Spent a week at the end of March at the Alpine Palace. From the moment you arrive the surroundings and level of service are Five Star. I had booked a single room and expected to be in one of the older rooms on the side facing the slopes. After one night I asked to move because although the room was... More

This is a modern and funky hotel situated right next to one of the main gondolas in Hinterglemm. Efficient friendly staff greeted us with Champagne, arranged our ski passes and then showed us to our beautiful suite. Facilities included indoor and outdoor pools, saunas, gym, waterbeds and a massive lounge complete with log fire and waterfall. So much choice at... More

we were on a company skiing week-end. it has excellent location. a gondola and a slope come right next to it. the rooms facing the village / valley have spectacular views of the mountains. the rooms are large and have very nice bathrooms. the food is very good, but nothing spectacular. in the spa area the saunas and relaxing areas... More

First impressions were very good. Lovely spacious reception area and the room we had was huge and very nice and modern. There is a bit of apres ski noise on the balcony in the afternoon, but that's to be expected when you go skiing and the view of the slopes, especially in the evening with floodlights, is great. Staff are... More

I was impressed by the reviews here and their web site, but when I contacted them with a couple of (easy) questions they did not even bother to answer me. I then tried again a week later with the same result - I got the confirmation email that they had received my email but then nothing. Unless you use a... More

After reading some of the less positive reviews on trip advisor i had real concerns as we arrived in resort that we would be disappointed with The Alpine Palace. How wrong could i be. From the moment i arrived in the gorgeous reception to be greeted with a glass of champers and most welcoming check-in i have ever experienced i... More

Hotels like this reinforce my view that you should never ski anywhere except Austria. This one is not cheap, but worth every penny. Junior Suite in the new part for me and two children. Fabulous bathroom (bath, two sinks, separate shower). Separate sitting area and bedroom with fold down bed in sitting area. Huge dressing room/walk-in wardrobe. Everything perfectly designed... More

Lets start with the positive aspects! As mentioned in other reviews, welcome excellent, very welcoming, all staff extemely polite and friendly, all areas and facilities beautifully maintained and furnished.Spa area superb, very good ski room-lockers heated. Breakfast first class-cannot fault this. Now for the not so good! We stayed in the old part of the hotel. The room was dated... More