Had a fantastic holiday at The Heitzmann, stayed mid March, we had amazing weather conditions for late in the season. Brilliant welcome from the staff at the Hotel Heitzmann, they made sure we were able to have our first evening meal even though we arrived around 8.30pm-9pm, the food is of excellent quality, a little heavy on the garlic sometimes... More

We stayed in this hotel for our honeymoon and it was made all the better for staying in this hotel. The staff were very friendly, with clear understanding and speech of basic English (all we needed). The food was good for a meat-eater, slightly less options for the vegetarian but he muddled through. The room was always cleaned to perfection... More

March 2013: Hotel Heitzman = Fantastic hotel, just a few minutes from the slopes (120 mtrs or less), very friendly and helpful staff. Rudi the hotel owner and his team were very helpful, we had a problem with one person from our party which ended up in hospital and they helped us greatly., nothing was to much trouble and they... More

First impressions were very positive. Arrived at the hotel late on Saturday night ,much later than expected due to flight delays Rudi was on hand to welcome everyone and Check in was quick and efficient .Luggage desposited in very large and comfortable room and skis stored in the hotel ski locker, we enjoyed an unexpected but very tasty three course... More

Fifth ski trip to Zell, first and last time in Heitzmann. Hotels always have problems, but it is how they deal with them that make the good ones stand out. The Heitzmann failed to address the few issues we had and the issues that have been registered on this site for some time. Most of these problems could have been... More

Stayed here from 23rd Feb 1013 for a weeks skiing. What can I say but it more than met our expectations. The owners Rudi and Marion were so friendly; I have never been greeted by the owner of a hotel on arrival with a friendly hand-shake. It made me feel very welcome. Throughout the stay Rudi, Marion and all the... More

We stayed at the Heitzmann as part of a wedding party and our expectations were exceeded. All the staff were very friendly and accomadating, they were brilliant with our 9 month old and cooked him special dinners before the normal dinner service. The rooms were very comfy and we had a lovely bath in oour room (I think a room... More

A lovely, comfortable hotel with extremely friendly and efficient staff and excellent food. Also convenient for one of the main ski lifts in Zell and the bus stop to Kaprun. Very, very minor issues would be 1) no tap water available at mealtimes and had to pay EUR 5 for a bottle (apparently this is common in all hotels) and... More

Just returned from a weeks holiday at the Heitzmann. Rudi, Marion and their team made us all very welcome; a home from home. The relaxed atmosphere that Rudi creates made us feel at ease. The rooms were comfortable and just what you need after a long days skiing! The food here is varied, well presented and of very good quality;... More