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Extended Stay America - Anchorage - Downtown Hotel Reviews, Anchorage

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Extended Stay America - Anchorage - Downtown

2.5 of 5
108 East 8th Avenue, Anchorage, AK 99501 (Formerly Extended Stay Deluxe)
Hotel amenities
Extended Stay America - Anchorage - Downtown
10 traveller photos
Ranked #42 of 69 hotels in Anchorage
3.0 of 5 stars 81 Reviews
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81 reviews from our community

    Trip type
Traveller rating
    9
    18
    21
    22
    11
Date Rating
Alaska
1 review
1 helpful vote 1 helpful vote
“Read the fine print!”
2 of 5 stars Reviewed 8 May 2013

I decided to use of their parking lot permit this time. When I checked out I asked the front desk person if I was okay with the bill and she said I was fine only to return home and find a $30 charge on my credit card for not returning a paper parking permit. Nothing had been said to me... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Anchorage - Downtown, responded to this review
13 May 2013

Your review for our hotel was recently brought to my attention. Please accept our most sincere apologies for the issue you described. When receiving a parking permit, it is our goal to ensure each guest understands how to use it and what to do with it upon checking out of the hotel. It seems that we did not properly convey... More

Beaver Creek, Canada
1 review
“Parking is a joke”
1 of 5 stars Reviewed 7 May 2013

If I could chose no stars for this place I would. We first arrived at 1am because of a late flight and the front door was locked, we banged on the door for almost 5 minutes until someone rang us in. Then after checking in we go to our room and a cloud of cigarette smoke lingered in the room... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Anchorage - Downtown, responded to this review
13 May 2013

Tristian - Your review for our hotel was recently brought to my attention. We strive to provide guests with all the comforts of home, so I apologize that you were unable to park in our private lots due to them being full. As well, for not being able to provide you with a 100% satisfactory stay overall. The staff and... More

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1 helpful vote 1 helpful vote
“Horrible experience!”
1 of 5 stars Reviewed 18 April 2013 via mobile

There was moldy old box of food in the microwave. The staff was rude and not friendly. Was not told you have to return your parking pass when you check out ( it's $10 a day to park in their parking lot per car!) then was told its $30 if its bit returned but girl said I could mail it... More

Was this review helpful? Yes 1
New Delhi, India
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
“Don't mind the reno's ... they'll end soon”
5 of 5 stars Reviewed 11 April 2013

Great beds, friendly staff. Good central location but not sure about the parking spaces. Look 200 word min?! I'm just saying good stuff about this motel! Blah blah blah Blah blah blah Blah blah blah Blah blah blah Blah blah blah Blah blah blah fill in 200 words!

Was this review helpful? Yes
MAGDYI, Manager at Extended Stay America - Anchorage - Downtown, responded to this review
12 April 2013

I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay America Anchorage Downtown. Our hotel is completely committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering... More

seward
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Pay a couple bucks more stay elsewhere”
2 of 5 stars Reviewed 10 March 2013

I have stayed 2 times at this hotel. It was close to medical appts. The first time I came to check in at about 3 pm. The front door was locked. Hmm..... Stayed in a lot of hotels in the last 27 years in Alaska NEVER had one that had to keep the front door locked during the day. The... More

Was this review helpful? Yes 2
See 2 more reviews by BoatAk for Anchorage
MAGDYI, Manager at Extended Stay America - Anchorage - Downtown, responded to this review
14 March 2013

I appreciate you taking the time to write a review of your experience with us. The issues you described are not acceptable, and I sincerely apologize for your experience. To prevent this from happening again, my team will be retrained to make sure we check all rooms before we rent it out. I appreciate you bringing this to our attention.... More

1 review
“A truly wonderful home away from home experience.”
5 of 5 stars Reviewed 21 February 2013 via mobile

There's nowhere I would rather stay then at Extended Stay. The staff is always so nice, knowledgeable, friendly and at their best for their guests. The rooms are clean and set up perfectly! They have great locations. I am always comfortable and content when I stay at Extended Stay. Truly, home away from home for me and my family.

Was this review helpful? Yes
MAGDYI, Manager at Extended Stay America - Anchorage - Downtown, responded to this review
24 February 2013

Thank you for taking the time to write a review of your stay. I'm thrilled that the associates provided friendly and helpful service during your stay and was able to provide a home away from home while you are visiting Anchorage. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More

Cordova, Alaska, United States
1 review
“My Stay at Extended Stay Hotel”
5 of 5 stars Reviewed 21 February 2013

I felt like part of a family during my stay. I had a problem with an old friend in Anchorage at 4:30am in the morning, wanting to come in my room and sleep on the floor. I would not hear of it and was scared, but I called the front desk and they promised that no one would be allowed... More

Was this review helpful? Yes
MAGDYI, Manager at Extended Stay America - Anchorage - Downtown, responded to this review
24 February 2013

Thank you for taking time off to provide feedback of your stay at Extended Stay America- Anchorage Downtown. Your feedback is very much appreciated and I am glad that your stay was to your satisfaction! Thank your kind words  recognizing our team. It means a  lot to us . Hope to see you soon, Best wishes from all of us at Extended... More

Richmond, Virginia
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
“Ok but not luxury”
3 of 5 stars Reviewed 16 February 2013

Decent place if price is right, but rooms are a little small for an extended stay. Since I only stayed 2 nights, space was not an issue. Pay for parking or you get towed. A little off the beaten path, but still easy to walk to various downtown attractions and restaurants.

Was this review helpful? Yes
See 3 more reviews by JuneauMan for Anchorage
MAGDYI, Manager at Extended Stay America - Anchorage - Downtown, responded to this review
24 February 2013

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that the associates were eager to earn your satisfaction from arrival through departure. Again, thank you for the great review of our hotel. We look forward to welcoming you back next time you are in Anchorage! More

Fairbanks, Alaska
1 review
1 helpful vote 1 helpful vote
“Go elsewhere in Anchorage”
2 of 5 stars Reviewed 25 December 2012

I fly in and out of Anchorage frequently and always stay at least one night in one of the local hotels. Not only is this one way over priced, it has quite possibly the rudest management I have ever encountered. The rooms are dirty, and the staff is disorganized and apparently untrained. Do yourself a favor and save $20 and... More

Was this review helpful? Yes 1
MAGDYI, Manager at Extended Stay America - Anchorage - Downtown, responded to this review
27 December 2012

I recently received a copy of your review of the Extended Stay Deluxe Anchorage Downtown. Our company prides itself on providing great service and clean rooms which is why I was so disappointed to read your post. Please accept my most sincere apologies. Please know how important your comfort is to us. It's not common that we get the sort... More

Gregory, Michigan
1 review
1 helpful vote 1 helpful vote
“Great Hotel!!”
5 of 5 stars Reviewed 18 September 2012

This was an awesome hotel We have not stayed in extended stay before, but we loved it. The rooms were clean, large, loved the kitchenette. The bagels, coffee and fruit were really nice because we didn't have anything to make in the kitchen yet. Also, walking distance to the museum. Beds were very comfortable. I would definetly stay here again.

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Anchorage - Downtown, responded to this review
24 September 2012

Thank you so very much for your glowing review of Extended Stay Deluxe - Anchorage Downtown. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. We know you have many lodging options in the... More

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Additional Information about Extended Stay America - Anchorage - Downtown

Also Known As:
Extended Stay Deluxe Anchorage - Downtown Hotel Anchorage
Extended Stay Deluxe Anchorage - Downtown Hotel
Extended Stay Deluxe Anchorage
Extended Stay Anchorage
Anchorage Extended Stay
Address: 108 East 8th Avenue, Anchorage, AK 99501 (Formerly Extended Stay Deluxe)
Region: United States > Alaska > Anchorage
Amenities:
Business Centre Fitness Centre Free Breakfast Free Parking Kitchenette Pets Allowed Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #42 of 69 hotels in Anchorage
Price range (per night): RM307 - 609
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - Anchorage - Downtown
108 East 8th Avenue
Anchorage, AK 99501
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