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Comfort Inn West

2.0 of 5
9595 S. 145th St., Omaha, NE 68138-3626
Hotel amenities
Comfort Inn West
Ranked #58 of 69 hotels in Omaha
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18 reviews from our community

    Trip type
Traveller rating
    2
    4
    2
    5
    5
Date Rating
Eagle, Nebraska, United States
1 review
2 of 5 stars Reviewed 21 March 2013

We have gone to this same hotel for the last 3 years for a weekend trip and the experience has really changed. The first year was great but this year we decided to find a different place for next year. The staff is very unprofessional. While sitting in the breakfast area in the morning with a few other guests, 2... More

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tulsa ok
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 18 March 2013

This hotel is a real truck drivers dive! We took our grandchildren here to swim after visiting the Zoo. I turned on the hot tub and the bubbles covered the bottom so I could not see the broken bottom of the cheap plasitc tub. The bottom filter was broken away from the tub and had sharp edges sticking out. my... More

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See 2 more reviews by rick p for Omaha

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Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 16 January 2013

Very disappointing - not to the standards of a Comfort. Check in lady was nice, room had nice furniture and drapes - ONLY thing this hotel has. Room was not clean, bed very sloppily made, appeared clean, but really couldn't tell if someone slept in it or not. Pillow case turned wrong side out, hair curler on the floor, very... More

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See 3 more reviews by RAMJMR for Omaha
Cheyenne, Wyoming
Top Contributor
88 reviews 88 reviews
74 hotel reviews
Reviews in 74 cities Reviews in 74 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 2 September 2012 via mobile

They charge as much as a renovated Comfort inn without the updates. I would not say the room was dirty but it didn't feel clean. They have truck parking which is why we stayed. The service was poor and the hotel was loud. I thought a few times that our door was open, but it was jut thin.

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Kalamazoo, Michigan
1 review
1 of 5 stars Reviewed 2 September 2012

When given our first room on the front of this motel, we found that the toilet was plugged. We were moved to across the hall to the backside. Other than the nasty toilet, both rooms seemed fine. Nothing special, but appeared clean. This move was around 11:30 pm. About 2;15 am, heavy equipment and conveyors outside our window began to... More

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Minneapolis, MN
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 12 August 2012 via mobile

The rooms were very nice, clean and bright. However, it took us over 30 minutes to check in when we arrived at 9:00 p.m. There was only one person working a very full hotel - he was very patient and kind, but the poor guy was running his tail off trying to get towels and rollaways for other rooms, as... More

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streator, Illinois
Top Contributor
208 reviews 208 reviews
89 hotel reviews
Reviews in 107 cities Reviews in 107 cities
156 helpful votes 156 helpful votes
4 of 5 stars Reviewed 8 August 2012

I was a little concerned about booking this Comfort Inn after reading some of the negative reviews. We had no problems at all. The room certainly was not updated to today's standards, but it was very clean. We basically needed a place to sleep, shower, and have breakfast before heading out on our last leg of our trip. Plus, this... More

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New Haven, Indiana
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 22 July 2012

Upon checking in the FRONT DEST CLERK was very unprofessional and disrespectful to our family and another family checking in. Upon trying to resolve the issue per phone call when returning home he proceded to hang up on the phone conversation. I have sent emails to GM and have not gotten any response. The room had issues in the shower... More

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Manistique
Top Contributor
107 reviews 107 reviews
19 hotel reviews
Reviews in 46 cities Reviews in 46 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 5 March 2012

My husband & I were travelling to Denver so stopped here for the night. We didn't spend much time there but the room was fine. The check in clerk was very friendly and told us how to get to the nearest restaurant.

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See 2 more reviews by MstqMI for Omaha
Hastings, NE
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 8 January 2012

This is a very nice place to stay. I have stayed there often and have always found the staff to be very friendly and helpful. Rooms are clean and quiet. Bedding in clean and comfortable. Breakfast is standard Comfort Inn fare which is not a bad thing. Newspapers are always available.

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See 4 more reviews by harleyrkc for Omaha
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Additional Information about Comfort Inn West

Also Known As:
Comfort Inn Omaha
Omaha Comfort Inn
Address: 9595 S. 145th St., Omaha, NE 68138-3626
Region: United States > Nebraska > Omaha
Amenities:
Fitness Centre Free Breakfast Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #58 of 69 hotels in Omaha
Price range (per night): RM295 - 316
Hotel Class:2 star (2*)
Reservation Options:
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Comfort Inn West
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