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Embassy Suites Omaha Downtown/Old Market

3.0 of 5
555 S. 10th Street, Omaha, NE 68102
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Embassy Suites Omaha Downtown/Old Market
Ranked #17 of 69 hotels in Omaha
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205 reviews from our community

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Date Rating
Grand Forks, North Dakota
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed 17 May 2013 NEW

Let me start by saying we've stayed at this hotel several times over the past few years and each time we return, there seems to be less and less to return for. The location itself is great although the hotel rooms and management/staff is starting to deteriorate. Upon check in, before I was even greeted by the front desk staff... More

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See 2 more reviews by UBERMOMOF5 for Omaha
Saint Louis, United States
1 review
5 of 5 stars Reviewed 13 May 2013

Susan, the GM, has really turned this property into a hotel that Embassy Suites can be proud of. It is clear that she has trained the staff very well and that they understand the real meaning of the term "hospitality". This is our sixth year at this hotel for the Berkshire Hathaway meeting and we could not be more pleased.... More

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Review collected in partnership with Embassy Suites Hotels

Julie C, Guest Relations Manager at Embassy Suites Omaha Downtown/Old Market, responded to this review
17 May 2013

What a wonderful and thoughtful review! Your kind words are the reason we come to work each and every day. We are proud to work for our General Manager, Susan Madsen, and in return for all of her support we are honored and enjoy giving our guests an exceptional experience in our hotel. Thank you also, for mentioning Melanie. She... More

New York City, New York
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 12 May 2013

It was as one would expect from an Embassy Suites. This one in downtown Omaha couldn't be more convenient to the Old Market and conference/athletic venues. However, it's in sore need of renovation. The rooms smelled musty and the furniture and bathroom fixtures appeared as if they have proved the test of time. I would stay here again because of... More

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Julie C, Guest Relations Manager at Embassy Suites Omaha Downtown/Old Market, responded to this review
17 May 2013

Thank you for taking the time to review our hotel. We value your feedback and are always looking for ways to improve. I’m glad you enjoyed our historic Old Market. We take great pride in our city. We do realize the need to update and renovate. We are excited to have a few large renovation projects scheduled for this year... More

Charleston, South Carolina
Top Contributor
102 reviews 102 reviews
18 hotel reviews
Reviews in 36 cities Reviews in 36 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 9 May 2013

So I guess I have never actually stayed in a suite before because I was very impressed with the many rooms and how it is basically larger than some apartments! It was very clean and nicely furnished. The drains were way too slow, maddeningly slow. We stayed here for a conference otherwise we never would have paid this kind of... More

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See 2 more reviews by Mandi M for Omaha
Julie C, Guest Relations Manager at Embassy Suites Omaha Downtown/Old Market, responded to this review
17 May 2013

Thank you for taking the time to review our hotel. I am pleased you enjoyed your stay with us and hope your conference was a success! We value your feedback and are always looking for ways to improve our service. I’m glad you were able to enjoy many of the amenities we have to offer. I apologize for the confusion... More

Mimbres, New Mexico, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 7 May 2013

The only reason we chose this space is it's proximity to an annual meeting and the old market district .This hotel is in need of a facelift. It is the typical Embassy, fake plantings hanging from ledges and at elevators. Toiletries are decent quality but limited to lotion, shampoo and conditioner. Rooms are clean but housekeeping uses a terrible fragrance/deodorizer... More

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Boonville, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 7 May 2013

I've stayed here on business countless times and have never had an unpleasant experience. The breakfast (especially the omelet station) alone make it stand above the rest in the downtown area. The kids liked the indoor courtyard with the waterfalls and fish-filled stream that runs the length. I took advantage of the manager's reception on more than one occasion to... More

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Julie C, Guest Relations Manager at Embassy Suites Omaha Downtown/Old Market, responded to this review
17 May 2013

Thank you so much for your kind review of our hotel. I am glad you are always able to enjoy many of the amenities we have to offer. We are proud to be a hotel that offers a full made-to-order breakfast for our guests. It makes me happy to hear your children enjoy the fish and the river! My kids... More

Omaha, Nebraska
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 24 April 2013

This hotel is in the best location in town. It is literally across the street from some of the best restaurants and bars. Parking is across the street as well; I wish it wasn't. Free breakfast in the morning is also a plus but it can get very busy, especially on the weekends.

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Julie C, Guest Relations Manager at Embassy Suites Omaha Downtown/Old Market, responded to this review
26 April 2013

Thank you for your positive feedback. I was pleased to hear you were able to take advantage of our full made-to-order breakfast we offer our guests. We understand the weekends can get busy and we are always looking for ways to improve. It makes me happy to hear you enjoyed our historic Old Market; we take pride in our city.... More

Columbus, United States
1 review
5 of 5 stars Reviewed 21 April 2013

Had a great time in Omaha, able to walk to all of our events. Hotel was clean and offered everything we were looking for; pool,fitness center, and complimentary breakfast. Breakfast was exceptional; loved the omelet bar. Staff was excellent, polite, and very professional.

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Review collected in partnership with Embassy Suites Hotels

Julie C, Guest Relations Manager at Embassy Suites Omaha Downtown/Old Market, responded to this review
26 April 2013

Thank you so much for your kind review of our hotel. I am glad you were able to enjoy many of the amenities we have to offer. We are proud to be a hotel that offers a full made-to-order breakfast for our guests. It makes me happy to hear you enjoyed our historic Old Market and was able to get... More

Contributor
14 reviews 14 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 20 April 2013

Was in Omaha last week on business and stayed at the Embassy Suites Old Market. Great location and very good service. Great fast breakfast and to-go options. will stay there again. the towels are a little scratchy, but hey, it's not exactly home :)

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See 3 more reviews by FoodRateHer for Omaha
Julie C, Guest Relations Manager at Embassy Suites Omaha Downtown/Old Market, responded to this review
26 April 2013

I am very glad to hear you enjoyed your stay. Thank you for taking the time for your kind review of our hotel. We are proud to be a hotel that offers a full made-to-order breakfast for our guests and was happy to see you were able to take advantage of this amenity. We love taking care of our guests... More

Salem, Oregon
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 20 April 2013

This is a great hotel. It has all of the needed amenities, with quality furnishing but is not overly fancy with lots of expensive additions that don't add values, but would add to the cost. Embassy has an all-suites hotel, so all of the rooms have a living room and a separate bedroom. Since I was alone on this trip,... More

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Julie C, Guest Relations Manager at Embassy Suites Omaha Downtown/Old Market, responded to this review
26 April 2013

Thank you so much for your wonderful review! Your comments about our hotel during your stay, is exactly what we try to achieve. We believe in giving our guests the most value for the cost of a room which can be challenging in our industry today. I am so happy we could make your stay comfortable and we hope to... More

 
 
 
 
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Additional Information about Embassy Suites Omaha Downtown/Old Market

Also Known As:
Embassy Suites Omaha Downtown/Old Market Hotel Omaha
Embassy Suites Omaha Downtown/Old Market Hotel
Embassy Suites Omaha Downtown
Embassy Suites Omaha
Omaha Embassy Suites
Address: 555 S. 10th Street, Omaha, NE 68102
Phone Number:
Region: United States > Nebraska > Omaha
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotels in Omaha
#10 Business Hotels in Omaha
Price range (per night): RM470 - 850
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Embassy Suites Omaha - Downtown/Old Market is the ideal location in the heart of Omaha's Old Market District just off I480.We are just a stones throw away from such famous Omaha attractions like the Henry Doorly Zoo, CenturyLink Center Omaha, TD Ameritrade Stadium, and Durham Museum, among many others within Omaha.Our beautiful hotel features large two-room suites, high-speed internet access, 24 hour Business Center, modern fitness center, FREE cooked-to-order breakfast each order, as well as complimentary drinks at our evening Manager's Reception. Work hard or stay and play at the Embassy Suites Omaha Downtown/Old Market hotel! ... more   less 
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