I was a bit worried when I pulled up and saw the 1970s style hotel, and the lobby is definitely a little dark and closed in. However, my room was clean, which is important, and the staff was friendly. Was perfectly fine for a one-night stay, but I wouldn't want to stay here for longer. No ambiance at all to...
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We are glad that we exceeded your expectations in customer service and cleanliness which are vital to delivering positive memorable experiences for our guests. We are an older hotel but focused on delighting guests and delivering value to them.
Jerome Hopkins
Sales Manager
Hampton Inn Omaha-Westroads Mall Hotel
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