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Red Roof Inn Springfield IL

2.0 of 5
3200 Singer Ave., Springfield, IL 62703
Hotel amenities
Red Roof Inn Springfield IL
Ranked #26 of 39 hotels in Springfield
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56 reviews from our community

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    8
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Date Rating
Ferndale, Michigan
1 review
5 of 5 stars Reviewed 3 May 2013

We came looking for a decent , inexpencive place to spend the night while visiting Lincoln Museum and other nearby attractions. For the price we paid we were very happy with our stay. A clean room and a caring friendly,staff made our decision to stay a second night easy. We were checked in at the front desk by David Wilson... More

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Top Contributor
50 reviews 50 reviews
23 hotel reviews
Reviews in 34 cities Reviews in 34 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 30 April 2013

If you can afford it, stay at another hotel! The price is quite low but pretty much you get what you pay for. When we arrived, there were two parties in front of us at the reception and it took like forever I mean really like forever. The receptionist was friendly but working very slowly. Then, while we were checking... More

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rrispringfield, General Manager at Red Roof Inn Springfield IL, responded to this review
2 May 2013

Thank you for your review on your Stay. I apologize for the experience you had during your stay. It is very important to us not only to your meet expectations but to exceed them.In this case in this case it sounds like we did not accomplish this. I have spoken to my team about this .As always we are committed... More

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Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 24 April 2013 via mobile

Friendly staff and great stay. Just what me and my husband needed . Also nice that there was a coffee pot in the room! Would recommend this hotel and would definitely stay there in the future. We stayed for the first two days of our honeymoon.

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rrispringfield, General Manager at Red Roof Inn Springfield IL, responded to this review
2 May 2013

Thank you for your review on your Stay. Although not fully renovated yet, we pride ourselves on being able to offer a clean place , quiet area to give our guests and opportunity to rest from their journeys . We appreciate your feedback on your experience and we look forward to being able to have you as guest in the... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 1 April 2013 via mobile

We stayed at this hotel for 1 night on our way to Kansas City. When I walked in the desk employee was in the lobby sleeping. He checked me in quick and was decent. I was surprised that AAA was taken here! They must have lowered their standards! I asked for non smoking 2 doubles/queens, got 1 king and it... More

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rrispringfield, General Manager at Red Roof Inn Springfield IL, responded to this review
2 May 2013

I apologize for the experience you had during your stay. It is our goal to not only meet expectations but to exceed them and in this case it sounds like we did not accomplish either. I have spoken to my team about this goal and as always we are committed to our guests and their expectations of a nice place... More

1 review
1 of 5 stars Reviewed 31 March 2013 via mobile

We found this on hotels.com and it looked like a perfect location for our stop over at the Lincoln museum. When we pulled in, there were security people in the lot (not always a bad sign...). We checked in, went to the room and found hair and toenail clippings in one bed and a greasy head stain on the headboard.... More

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rrispringfield, General Manager at Red Roof Inn Springfield IL, responded to this review
2 May 2013

Thank you for your resent review . I apologize for the problems you had on resent stay. Will go over these issues with the staff to ensure they are handled. Thank you for taking the opportunity to stay with us choose us again if you’re in the our area. More

Chicago, Illinois
1 review
5 of 5 stars Reviewed 21 February 2013

I stay at the Red Roof Inn once a week for work and the staff are always very professional, friendly, and helpful. It did not take long for David, the employee who checks me in, to remember me by both name but also room preference. He always makes sure I am satisfied and usually offers some friendly conversation during check-in... More

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rrispringfield, General Manager at Red Roof Inn Springfield IL, responded to this review
2 May 2013

Thank you for your resent review . Our staff is always willing to help ensure our guests are very comfortable in their stay. Thank you for taking the opportunity to stay with us and please choose us again if you’re in the our area. More

whitehall il
1 review
5 of 5 stars Reviewed 12 February 2013

we love staying at the red roof inn in springfield...always get treated great...we recommend david Wilson he has always been a great check in guy and they have excellent service....we highly recommend this hotel it is clean and the desk clerk makes sure everything is taken care of we will come back often

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rrispringfield, General Manager at Red Roof Inn Springfield IL, responded to this review
13 February 2013

Thank you for your recent stay information . We appreciate your feedback on your recent stay experience , We take great pride in giving you a great place to stay and offering you great customer service. We look forward to having you as a guest in the future. More

Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 February 2013 via mobile

Non smoking room reeked of smoke. There was road noise from the freeway and local road. The hotel backed to dark area that felt unsafe. I stayed in other similarly priced hotels which were much better.

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rrispringfield, General Manager at Red Roof Inn Springfield IL, responded to this review
6 February 2013

I apologize for your experience at our inn. We are located off of the interstate and our guests do find the location provides convenience but we do try to place our guests in quiet areas if requested. We try an remain vigilant on monitoring our smoke free rooms for guest who may smoke in them and we will continue to... More

Auburn, Illinois
1 review
5 of 5 stars Reviewed 25 January 2013

The desk clerk David Wilson is one of the best I have seen, always friendly,cordial and helpfull even called the room to be sure everything ok, he get a "thumbs up" from me. Inn#40 I will definately come back.

Was this review helpful? Yes
rrispringfield, General Manager at Red Roof Inn Springfield IL, responded to this review
6 February 2013

Thank you for your review on your stay. We appreciate your feedback on your experience , We pride ourselves with able to offer a clean place and our staff enjoys giving great customer service. We look forward to having you as a guest in the future. More

Niles, Michigan
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 13 January 2013 via mobile

My boyfriend and I checked in on Friday, January 11th for two nights. We have stayed here before and liked it so we returned. We were met at the front desk by David Wilson. He was the friendliest man. Very nice and helpful. Called us in our room shortly after unloading our vehicle to make sure we had all we... More

Was this review helpful? Yes
rrispringfield, General Manager at Red Roof Inn Springfield IL, responded to this review
14 January 2013

Thank you for your resent review . Our staff is always willing to help ensure our guests are very comfortable in their stay. I apologize for the problems you had on your resent stay. Will go over these issues with the staff to ensure they are handled. Thank you for taking the opportunity to stay with us a second time... More

 
 
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Additional Information about Red Roof Inn Springfield IL

Also Known As:
Red Roof Inn Springfield
Springfield Red Roof Inn
Address: 3200 Singer Ave., Springfield, IL 62703
Region: United States > Illinois > Springfield
Amenities:
Free High-Speed Internet Free Parking Wheelchair access
Hotel Style:
Ranked #26 of 39 hotels in Springfield
Price range (per night): RM145 - 218
Hotel Class:2 star (2*)
Reservation Options:
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