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All 38 Springfield hotels »

Comfort Inn

2.0 of 5
3442 Freedom Dr., Springfield, IL 62704-6516
Hotel amenities
Comfort Inn
Ranked #27 of 38 hotels in Springfield
3.0 of 5 stars 29 Reviews
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29 reviews from our community

    Trip type
Traveller rating
    4
    3
    7
    10
    5
Date Rating
Quincy, Illinois
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 16 May 2012
2
people found this review helpful

The staff was very nice and the room was clean but the hotel itself is in need of a SERIOUS update. Way overpriced for the dated look it has now. More

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Hastings, NE
Contributor
15 reviews 15 reviews
Reviews in 14 cities Reviews in 14 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 9 April 2012

Great facility--the room and hotel are above normal Comfort Inn standards (which have slipped over the past couple of years). The staff was one of the best I have encountered in a long while. Extremely friendly and helpful. Thanks for a great stay! More

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Springfield, Illinois
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 29 March 2012
1
person found this review helpful

This place is gross. Gum on the ceiling in the hallway, poop on the rim of the toilet, 3 of the four screws in the lock on the door are coming out, the knob on the bathroom is loose and sure to fall off soon, hot tub out of order, the bag for the ice bucket was a garbage bag-... More

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Comfort Inn Springfield, General Manager at Comfort Inn, responded to this review
3 April 2012

Our primary goal each day is to exceed the expectations of all our guests and consquenting is dissapointing to learn you are unhappy. Please know this is not our normal standard of service. I am using your comments as a training tool for our housekeeping staff on the importance of reporting maintenance issues to our maintenance staff immediately so that... More

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Grand Rapids, Michigan
Contributor
20 reviews 20 reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 27 March 2012

We stayed here one night on our way home from Branson Missouri. Our room was very nice and clean with a refrig. and microwave, large flat screen TV and a king size bed. The bed was very comfortable. There was a large jetted tub in the bathroom did not use it so have no information on that. We walked to... More

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Thompsonville, Illinois
Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 8 March 2012
1
person found this review helpful

We were in Springfield for the weekend working. We stayed at this hotel for one night. I was very disappointed especially for the price. When we walked in the front desk clerk was on the phone. We stood and waited for him to finish his call which he informed us was with his boss. Really his boss continued to gossip... More

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See 4 more reviews by jen2978 for Springfield
Comfort Inn Springfield, General Manager at Comfort Inn, responded to this review
22 March 2012

Thank you for choosing the Comfort Inn. Our goal is provide great service for all our guests each and every day. I am sorry that we fell short on this visit. I absolutely know that as the manager I was not "gossiping" about another guest and apologize that one side of the conversation led you to believe that. If an... More

Waterman, Illinois
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 14 January 2012

I arrived in Springfield late due to conflicting day events. I was pleasantly surprised the entire check in process took less than 2 minutes which I appreciated since I was tired from driving. The front desk staff was very friendly despite it being late which I welcomed. I was placed in a handicapped room which surprised me, but was fine.... More

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Rockford, Illinois
Contributor
13 reviews 13 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 12 November 2011
1
person found this review helpful

Stayed here on a Friday during this summer for one night. Got a rate of 59 because of a coupon from roomsaver. At first glance everything seemed ok for a cheap hotel but as time went on we became so grossed out by how dirty everything is we will not go back. 1.) The elevator stunk bad. 2.) the carpet... More

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Shawnee Mission, Kansas
Contributor
18 reviews 18 reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 24 October 2011
1
person found this review helpful

Springfield, Illinois (Abe Lincoln Country) has a lot of hotels/motels to stay but don't even think about staying here at this Comfort Inn. We have stayed at nice Comfort Inns all over the country but sadly this is one of the worst operated Inns in their company. They messed up twice on our reservation. 80% of the front staff is... More

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See 4 more reviews by RaymondKC for Springfield
East Moline, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 October 2011
1
person found this review helpful

Snot in the sink. Shaving debris in the ice bucket. Disgustingly dirty. The experience has convinced me to never us Comfort Inn again. More

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Warner Robins, Georgia
Contributor
15 reviews 15 reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 12 September 2011

We wanted to go to the Lincoln Presidential Museum so used we one of the those discount hotel books to find a place an easy drive to the museum the next morning. It is amazing to me how the Choice Hotel franchise can vary so much from product to product. I have stayed in Sleep Inns (supposedly the cheaper brand)... More

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Additional Information about Comfort Inn

  • Comfort Inn Springfield
  • Springfield Comfort Inn
Address: 3442 Freedom Dr., Springfield, IL 62704-6516
Price range (per night):* RM317 - 415

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