I do not understand the hype for this place. Other than location, which is fantastic, I found service to be sub par given the price charged. There was no newspaper provided in the mornings, and I did not find out until too late that the only way to get your room cleaned is to request it to be cleaned. Without... More

Excellent location right in Harvard Square. You can easily street park your car (or there's a garage available across the street) and not use it again, as all the shops and restaurants of Harvard Square are within walking distance. Just hop on the #1 train to get to MIT & Back Bay in Boston or jump on the T to... More

This is a great alternative to downtown Boston. Solid 4-star quality. Quiet rooms. Close to subway and all the activity and convenience of Harvard Square. The only downside was no coffee in room, but you can stumble down to Henrietta's for free coffee in the mornings. Don't miss the Longfellow house only a few blocks away. It has a splendid... More

This hotel is very easy to get to from Memorial Drive/I-90 and parking is right below. Then you can just walk out your door to the shops and restaurants of Cambridge or the trails along the river. Rooms are very comfortable and luxurious in a New England way. Also rooms are quiet and you can control the temp or open... More

Even if you dont have a reason to travel to Boston/Cambridge a stay at this modern/hip hotel is reason enough! Forget the Ritz-Carlton or the Taj Boston. Drive a few miles over into Cambridge and experience something fresh and unique that you wish you could take back with you. I think the uniqueness is in the simplicity of design/furnishings/delivery of... More

The hotel experience is the best one I have had in Boston. The hotel is classically decorated and the service is excellent. More

The Charles has a lovely, American/New England character. I'm always happy to stay here when in Cambridge is someone ELSE is paying. But if cost isn't an issue, you can't go wrong. More

Stayed at the Charles Hotel as part of an executive course at Harvard. The hotel is very clean, the beds comfortable, the room staff very attentive and friendly. Location is great, close to Harvard yard and the T. A number of very good restaurants within walking distance. I've stayed in other Boston area hotels and the Charles is a bit... More

I attended an event at Harvard and the location was perfect. The first night-- especially in light of the cost-- I was disappointed by a few problems (TV remote wouldn't work until someone came and re-set a code; the toilet had a 'phantom flush'; the door to the adjoining room let in too much noise). That said, the staff's response... More