Stayed here with some co-workers for a couple of days on business. It was convienent to most of the major roads etc. and easy to get in and out of. Like all of the Embassy Suites, they had the managers welcome in the evenings which is always nice. Light horsd'oeuvres and some beer, wine and liquor choices. One of my...
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Dear Valued Guest, We are glad you were able to stay at the Embassy Suites Richmond and found our location to be convenient and well kept. It is great to hear you enjoyed our evening Manager’s Reception and Cooked to Order Breakfast. Our staff appreciates knowing you enjoyed their hospitality. Thank you for choosing to stay with us and we...
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We enjoyed New Year's Eve here so much we arranged to come back in May. An upgrade gave us an Executive Suite, which seems quite a bit bigger, with the addition of a capacious table for meeting or dining. (But, peculiarly, the bathroom has only a shower---no tub.) The immediate location is pretty peaceful, even though a busy boulevard is...
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Reviewed 1 January 2012
Dear Valued Guest, thank you for taking the time to post a review. We are glad you enjoyed our spacious suites, Full Breakfast, and the Nightly Manger’s Reception. We are very pleased you returned and we hope you will visit us again soon! Best Regards, Kathleen Lyons, General Manager
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Stayed here on a Friday night in April on our way to the Outer Banks. Very conveniently located just off I-64 on the west side of town. Very well maintained, clean and attractive. The suites are large, nicely furnished and comfortable. Plenty of parking just outside the main entrance to the building. Both a TGI Friday's and an Olive Garden...
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Dear Valued Guest, We are glad you were able to stay at our Embassy Suites Richmond Hotel and found our location to be convenient and a great value having the extra room of our suites with breakfast and our evening reception. Our breakfast area can be a popular place, our apologies you had to wait. You will be happy to...
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We had 6 people staying in one room. I slept on the sofa bed and even that was comfortable. I was surprised I selpt all night. The bathroom was smaller than normal but had other places to do other things. One side had a sink with mirror and the other side with livingroom had a wet bar. The made to...
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Dear Valued Guest, We are glad you were able to stay at our Embassy Suites Richmond and experienced our Executive Meeting Center! We hope you will return if your travels bring you back to the Richmond area and that next time you will have time for our indoor pool and hot tub. Thank your for sharing your experience, Kathleen Lyons,...
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Pretty much your typical Embassy Suites and that is a good thing. If you have ever been to one, you know pretty much exactly what you are getting. What you get, honestly, is a lot for the money. The suite was great, breakfast was great and they have the free happy (2) hour in the evening, which we didnt make...
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Dear Valued Guest,
It pleases us to hear you enjoyed your suite and breakfast. We hope you will come back and next time you will have time to enjoy the manager’s reception for even more value! Thank you for your loyalty to the Embassy Suites Brand. Best Regards, Kathleen Lyons, General Manager.
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I've stayed here several times and it is always a pleasure. The Embassy is on West Broad Street, about 7 minutes from the popular Short Pump shopping area, and is also convenient for business travelers, as many corporate offices are nearby. The front desk is always very welcoming and they greeted me by name every time I entered the lobby....
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Dear Valued Guest, We look forward to your return to our Embassy Suites Hotel in Richmond. Our staff takes pride in taking care of our guests and your comments are appreciated. Thank you for sharing your experience. Yours in Hospitality, Kathleen Lyons, General Manager
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After searching all the other options online, my boyfriend and I chose to stay at Embassy Suites in Richmond. We are very happy that we did. We had a most enjoyable and relaxing week-end! The staff immediately made us feel very welcomed, and the atrium was absolutely beautiful!
We asked for advice on where to get great Thai food, and...
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The hotel was nice and the staff seemed friendly. The double beds were ok, but would have preferred Queens. The bathroom is very small and the furniture does need to be replaced. The room service was excellent and the food was delicious. Overall a good experience, but not as nice as other Embassy Hotels that we have stayed in. I...
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Dear Valued Guest, thank you for taking the time to post a review. We are glad overall you had a good experience. Our rates which include Full Breakfast, Nightly Manger’s Reception, a Suite, and also Internet will vary based on business levels. We hope you will visit us again if you return to Richmond. Best Regards, Kathleen Lyons, General Manager
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Very attractive hotel with delicious breakfast included and an afternoon Manager's Reception with open bar, popcorn, cheese and crackers. The entirety of this hotel is spotless. The furniture is battered (this is the reason I did not give 4 stars) but I was told a big renovation is coming soon. The service was excellent. The temperature of the pool and...
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Thank you for your thoughts and comments. We are glad you enjoyed our cooked to order breakfast and our manager’s reception and indoor pool. We do pride ourselves on our service and cleanliness and hope to see you again if you return to the Richmond area. Best Regards, Kathleen Lyons, General Manager.
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Recently had the chance to stay at Embassy Richmond for a few days and what an experience! Had to check in late and when I called ahead the staff made sure that when I did arrive everything was more than ready for me - check in was fast and trouble free. They had the room keys done in seconds upon...
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