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Clarion Inn North

3.0 of 5
801 East Parham Road, Richmond, VA 23227 (Formerly the Holiday Inn Richmond)
Hotel amenities
Clarion Inn North
Ranked #61 of 86 hotels in Richmond
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42 reviews from our community

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Norton, Virginia
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 7 May 2013

My husband and I stayed at this hotel for a temporary work project. We were very worried about the reviews so we only booked one night, then another, then another until we had stayed the whole week. This is an expedia special rate hotel and you don't get the name until you book, but it was the cheapest hotel on... More

Was this review helpful? Yes 1
See 11 more reviews by asidoti for Richmond
eric p, Manager at Clarion Inn North, responded to this review
21 May 2013

I appreciate you noticing the pros and cons of your stay. We are going to continue to improve the pros that you listed, and the cons we are definitely working on raising the standard of our service. I come from other 4-star properties and I'm in the process of revamping my staff's attitude and service quality. I want to bring... More

1 review
2 of 5 stars Reviewed 20 April 2013 via mobile

We were first placed on the ground floor and walked in to find two dead grasshoppers on the ground so we asked to be moved. Unforunately, the avaialble non smoking rooms above ground level hadn't been cleaned and we ended up in a smoking room. The room smelled awful, of course, but since it was a smoking room I understand.... More

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eric p, Manager at Clarion Inn North, responded to this review
21 May 2013

I apologize for cleanliness. When I go to a hotel, I want it cleaned better than my own home, so I understand your disgust. I have since then trained a person to complete room inspections to MY standards, which I believe our guests will appreciate. I have also reinforced to our housekeepers the importance of FIRST IMPRESSIONS and the value... More

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New York
1 review
3 of 5 stars Reviewed 25 March 2013

Stopover for the night (2) rooms via Priceline for $51 bucks a night. Rooms were actually quite big and clean. Old decor and amenities but the staff made up for the average furnishings. Small issues with shower draining but all minor for a single night to crash. Convenient to food and stores and less than 1/4 mile from I-95 ramps.....Only... More

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eric p, Manager at Clarion Inn North, responded to this review
21 May 2013

Thank you for your review. Unfortunately, our decor is dated, but I do express to my staff that we must compensate with our service. I demand nothing less from our staff than to go over and beyond to please our guests. We have made some small leaps with breakfast. When I first started, we only had wheat toast, small muffins,... More

Augusta, Georgia, United States
1 review
5 of 5 stars Reviewed 29 January 2013

I found this establishment through hotwire.com and trust me it was a great deal. I was pleased from the beginning to the end of my stay. I was only expecting to stay a few nights but ended up staying 8 nights. The clerks were nice and knowledgeable in answering questions about the area and directions. The bed was like home... More

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1 review
3 of 5 stars Reviewed 29 January 2013 via mobile

Although the hotel is a bit outdated in decor, etc, I enjoyed some excellent sleep in my room...much needed after a long week. I am happy that I took a chance and visited this hotel, despite the previous reviews. I'd be happy to return.

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Buena Park, California, United States
1 review
5 of 5 stars Reviewed 25 January 2013

We had a very pleasant stay at Clarion Inn North. Our room was very clean and the hotel front desk clerk offered great customer service. We had extra pillows and the bed was very comfortable. Same with the towels and the overall cleanliness of the room was exceptional. It was also very quiet which allowed us to rest. The location... More

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New York City, New York
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 6 January 2013

I got this through the expedia unpublished hotel rate. I was a little skeptical given the low rate and my fears were not unwarranted. The room was ice cold with the heat barely working. The wallpaper was torn and the carpet was dirty. Entire decor was dated with a tv from 2002 (no joke.) Hair on the bathroom floor and... More

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Myrtle Beach, South Carolina
Top Contributor
186 reviews 186 reviews
45 hotel reviews
Reviews in 46 cities Reviews in 46 cities
164 helpful votes 164 helpful votes
3 of 5 stars Reviewed 2 January 2013

My partner and I came here for an overnight stay in between driving home from christmas vacation. We had some problems at check in. Had to go back 2 times to get a new room because the first 2 were never cleaned from the previous guests. Was a bit annoying since we were road lagged and wanted to get in... More

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 30 December 2012 via mobile

Thoroughly enjoyed my 2 night stay with my little ones. The place was clean and and well kept. Housekeeping came by a couple of times during our stay to check if anything was needed. I felt comfortable and safe. A place I wouldn't mind coming back to.

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See 3 more reviews by msbradby for Richmond
Waynesboro, Virginia, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 December 2012

This hotel is not a 3 star hotel. It was terrible! We had to change rooms. The first room was so dirty! There was trash under the dresser, the bed and beside the bed. The smoke detecter was missing. We found a cigar package that had tobacco removed from it to use to smoke pot. The sheets were stained and... More

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Additional Information about Clarion Inn North

Also Known As:
Clarion Inn North Hotel Richmond
Clarion Inn North Hotel
Holiday Inn Richmond
Richmond Holiday Inn
Address: 801 East Parham Road, Richmond, VA 23227 (Formerly the Holiday Inn Richmond)
Region: United States > Virginia > Richmond
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #61 of 86 hotels in Richmond
Price range (per night): RM199 - 302
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Welcome to the Holiday Inn I-64 West End. Our hotel is located in the Westend of Richmond one mile from the intersection of I-64 & I-95, & 2 miles from the Amtrak Station (RVR). If you are traveling on business, we are within 3 short miles of several national companies. Altria (Reynolds), Anthem and Genworth Financial just to name a few.If you are traveling on pleasure we are minutes from the world-renowned Richmond International Raceway. You can also enjoy some light shopping at The Shops at Willow Lawn. For you history fanatics Historic Downtown Richmond, also know as the Museum District, is just minutes away. There you can find the Virginia War Memorial, Black History Museum and the Edgar Allen Poe Museum and many others. We offer comfort & convenience in the safe West End of Richmond with a side of exceptional hospitality & quality service as your deserve.The Holiday Inn I-64 West End offers the utmost relaxation; Stylish meeting rooms with the luxury of elegant settings, state of the art workout facility, Crossroad's Bar & Grille Restaurant, and our sparkling outdoor pool.Other attractions include: Short Pump Towne Center Mall, Lewis Ginter Botanical Gardens, Science Museum of Virginia, The Richmond Convention Center and Kings Domion Theme Park. ... more   less 
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Clarion Inn North
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