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Courtyard by Marriott Richmond West

3.0 of 5
6400 W Broad St, Richmond, VA 23230
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Courtyard by Marriott Richmond West
Ranked #48 of 85 hotels in Richmond
3.0 of 5 stars 48 Reviews
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48 reviews from our community

    Trip type
Traveller rating
    9
    11
    19
    8
    1
Date Rating
Springfield, Virginia
Senior Contributor
35 reviews 35 reviews
Reviews in 20 cities Reviews in 20 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 22 May 2012 NEW

I called for a late check-in and when we arrived at 10pm there were three weddings going on. There were people everywhere, but the staff was totally laid back. Check in took about five minutes, and when I asked if we could be in a quiet room (away from the wedding guests), he issued me another key instantly. The room... More

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See 2 more reviews by DCJetGirl for Richmond
New York, NY
Contributor
17 reviews 17 reviews
Reviews in 6 cities Reviews in 6 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 30 April 2012

We stayed for two nights this past weekend while in VA for a wedding. The hotel is fine for what you need - it was clean, in a safe location, rooms were nice enough - tv's, soft beds, plenty of towels. Breakfast was included with our stay - it was GREAT - there were many options - cereals, bagels, french... More

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New York City, New York
Senior Contributor
31 reviews 31 reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 17 April 2012

This Courtyard hotel is what you'd expect, which is comforting when in the middle of a series of long drive days. It's on the side of busy roadway, but offers easy access to the highways, and noise is not a problem. The front desk staff was very friendly upon check in and check out. The room was very large, and... More

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williamsburg,virginia
1 review
3 of 5 stars Reviewed 7 April 2012

I expect more from a Marriott. We called several times before our day of arrival and on our day of arrival to confirm that we had adjoining rooms for parents and children. Ahead of the arrival day, we are not guaranteed anything---this is normal. But, we still kept it on their radar. They told us (as most hotels do) that... More

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New England
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 April 2012
1
person found this review helpful

We were very disappointed with our stay at this Courtyard. It needs serious updating. Our clothes rack fell down, the walls were dirty and there was a funny smell in the room. Also, we had to ask for our room to be serviced. Of all of the Mariotts that we have stayed in recently this one was way below average More

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Minneapolis, Minnesota
Senior Contributor
46 reviews 46 reviews
Reviews in 28 cities Reviews in 28 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 21 January 2012

Hotel is in the middle of a string of strip shopping centers and old office parks. Not an attractive place but functional. I've gotten used to it for business travels but would pick someplace else if with a family. The staff is ok but not particularly focused on the whole customer experience. The evening of January 9th there was a... More

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Newnan, Georgia
Top Contributor
83 reviews 83 reviews
Reviews in 39 cities Reviews in 39 cities
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 10 January 2012

Overall, I find the Marriott options limited when in Richmond for business so have ended up staying at the Courtyard near my project site for my weekly trips during the lat 6 weeks. It's an older style Courtyard but the rooms have been generally redone in the past 3 to 5 years. I have found the front desk staff to... More

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See 2 more reviews by rogerslb for Richmond
upstate ny
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 16 December 2011

We have stayed a Courtyard Marriot Hotels before and thought they were really fine, but this one was different. The staff at the front desk were dressed in very casual clothes and not very attentive to us. We stood at the counter for a few minutes, politely waiting, until one of the staff finally look up from the computers and... More

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See 2 more reviews by y0uwh0 for Richmond
Harrisonburg, VA
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 21 November 2011

My daughter and I stayed here while in town to attend a comedy show. We arrived late on a Friday afternoon and I had actually used rewards points to cover the cost of this stay. I have Elite member status but no special recognition was given to me at arrival and there was no overview of amenities and services offered... More

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Alexandria, Virginia
Contributor
20 reviews 20 reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 12 November 2011

I stayed here one night while in town for a wedding nearby. The room was clean and the bed was comfortable, as per usual at Marriott properties. I have no complaints, but will say the bathrooms are a bit out dated. More

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See 2 more reviews by stace11 for Richmond

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Additional Information about Courtyard by Marriott Richmond West

  • Courtyard Richmond West
  • Courtyard Richmond
  • Richmond Marriott
  • Richmond Courtyard
Address: 6400 W Broad St, Richmond, VA 23230
Price range (per night):* RM371 - 581

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