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BEST WESTERN Battlefield Inn

2.5 of 5
10820 Balls Ford Road, Manassas, VA 20109-2401
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BEST WESTERN Battlefield Inn
Ranked #11 of 19 hotels in Manassas
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46 reviews from our community

    Trip type
Traveller rating
    18
    9
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    6
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Date Rating
High Rock Lake NC
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 2 April 2013

I spend 2 night per week at this Best Western and have excellent service from the front desk. I have, on occasion, been assigned a room next to someone "noisy." I have never had any problem changing rooms, and the front desk was always accomadating and apologetic. As one advisor mentioned, there are construction workers, however they are located in... More

Was this review helpful? Yes
Tammy B, General Manager at BEST WESTERN Battlefield Inn, responded to this review
29 April 2013

Thank you for taking the time to write this valuable review. I do apologize for any loud noise that occurred during the visit of our school groups. We do have large groups that stay with us while touring the Washington Dc area and after a long day on the bus they are very excited when arriving to the hotel and... More

Manassas, Virginia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 March 2013

I have been staying at this particular Best Western for the past several (7+) years, whenever I'm in the Northern Virginia area. What first attracted me were the great rates in 2007, and what's kept me coming back is the superior staff & above-average lodgings offered here. From the outside, it looks much like any other Best Western; however, the... More

Was this review helpful? Yes
Tammy B, General Manager at BEST WESTERN Battlefield Inn, responded to this review
14 March 2013

Jackie, I cannot thank you enogh for choosing our hotel to stay at when in town. We value your opinion and thank you for taking the time to let us know about your stay. We look forward to having you return again soon. As always if I can ever assist you please do not hesitate to call me directly at... More

Manassas, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 5 March 2013

At 2am, the clerk assigned a room next to ours to college age men. Our room had connecting doors on each side and the hotel was not at all sold out. There were at least half the rooms in the hotel available. These men were extremely loud. Kept slamming the doors. We found out very quickly that the walls in... More

Was this review helpful? Yes
Tammy B, General Manager at BEST WESTERN Battlefield Inn, responded to this review
8 March 2013

I would like to thank you for choosing to stay with us. I am so sorry you were awaken by a noisy guest that is never a good thing and I will speak with my front desk agents about placing guest in connecting rooms so that we may prevent this from happening in the future. Please do not ever hesitate... More

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Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 19 December 2012 via mobile

Stayed here with my childs group this summer. This is not a hotel for kids or families for that matter! Its is full of construction people that love to hang out at the hotel bar (a local dive!!) Read the rewiews - they let people park their motorcycles next to their room door! Our room smelled moldy and after finally... More

Was this review helpful? Yes 2
Tammy B, General Manager at BEST WESTERN Battlefield Inn, responded to this review
20 December 2012

Dear Valued Guest, I was truly dismayed after reading the review. I do apologize that you did not enjoy your stay with us because this is not typical of our hotel staff. I have taken a great deal of time to train our staff to go above and beyond for all our guest and their specific needs.We do have large... More

Newark, New Jersey
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 26 November 2012 via mobile

The beds were very comfortable. The hotel has been updated throughout. Breakfast was very good it was even served on real plates not paper or Styrofoam. The staff was terrific and quite accommodating. We will stay there again.

Was this review helpful? Yes
Tammy B, General Manager at BEST WESTERN Battlefield Inn, responded to this review
18 December 2012

I would like to thank you for taking the time to let us know about your stay. Thank you for choosing our hotel for your lodging needs and we do hope you will stay with us again soon. If I can be of any assistance during your next visit please do not hesitate to call me directly. Sincerely, Tammy Bragg... More

Harrisburg, Pa
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 26 November 2012

The Best Western Battlefield Inn is a property that was probably built in the 1970s and updated several times since then. The place is clean and quiet and features a hot breakfast 6:30 am to 9:30 am in Addy's which is otherwise its bar and entertainment center. The hotel is showing its age somewhat, with multiple coats of paint evident... More

Was this review helpful? Yes 1
Tammy B, General Manager at BEST WESTERN Battlefield Inn, responded to this review
18 December 2012

Thank-you for taking the time to tell us about your stay. We enjoy having you stay with us on a weekly basis. I do hope you are enjoying our complimentary dinner every Wednesday night our way of saying thank you to our guest for choosing our hotel for their lodging needs. If ever I can be of assistance please do... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 18 November 2012 via mobile

I have stayed here four times now and all four times me and other guests had to put up with work crews who stay weeks at a time,they stand around drinking all night and are very loud and management doesn't really bother them even when you call the front desk probobly because they make a lot of money from them,so... More

Was this review helpful? Yes 1
Tammy B, General Manager at BEST WESTERN Battlefield Inn, responded to this review
27 November 2012

I would like to thank you for taking the time to let us know about your stay. I would like to apologize if we had several guest in our court yard being loud and I will immediately look into the issue. We do invite all our guest to sit out in our garden style court yard and to sit at... More

Chicago, Illinois
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 10 November 2012

My husband and I checked into this hotel late at night. I called ahead of time and was told a room would cost around $70 and I thought that was a good price. When I arrived I was told that there were no rooms left at that price but they would honor the price and upgrade to a better room.... More

Was this review helpful? Yes
Tammy B, General Manager at BEST WESTERN Battlefield Inn, responded to this review
27 November 2012

I was very glad to hear you enjoyed your stay with us. I would like to thank you for letting me know about the trouble your were having with the WIFI because should not have had problems we have very strong access points in each breeze way so I will immediately look into resolving the issue. I look forward to... More

Alexandria, Virginia
2 reviews
3 of 5 stars Reviewed 6 October 2012

Reserved a non-smoking room, a week in advance thru hotels.com when I noticed I was given a smoking room I went to the front desk and ask to change my room to a non-smoking he told me he couldn't because I booked the room thru hotels.com. And since the deal I got was unrefundable we had to stay in that... More

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Review collected in partnership with Best Western

Tammy B, Director of Sales at BEST WESTERN Battlefield Inn, responded to this review
1 November 2012

I am sorry to hear that your were unable to stay in the room type you had requested. Unfortunately, sometimes requests do not filter down to the hotel when making online reservations. It is our policy to move guests to appropriate rooms when available once we are aware of your preference. Please contact me with any questions or further assistance.... More

Austin, Texas
1 review
5 of 5 stars Reviewed 5 October 2012

My stay was excellent and I found the rooms to be very clean. also all employee I met were very helpful and courteous, I met Mrs Bragg who is the manager and she was most helpful in everything to make our stay the best even reccommended places to visit and shop. My wife absolutely adored Mrs Bragg. She is a... More

Was this review helpful? Yes
Tammy B, Director of Sales at BEST WESTERN Battlefield Inn, responded to this review
1 November 2012

Thank you for your wonderful review. I am so happy you enjoyed your stay, and that I was able to be helpful during your stay. I look forward to seeing you and your wife when you are once again in our area. More

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Additional Information about BEST WESTERN Battlefield Inn

Also Known As:
Best Western Manassas
Manassas Best Western
Best Western Battlefield Hotel
Address: 10820 Balls Ford Road, Manassas, VA 20109-2401
Phone Number:
Region: United States > Virginia > Prince William County > Manassas
Amenities:
Bar/Lounge Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotels in Manassas
Price range (per night): RM307 - 416
Hotel Class:2.5 star (2.5*)
Reservation Options:
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