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Marriott Atlanta Downtown

3.5 of 5
160 Spring Street NW, Atlanta, GA 30303
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Marriott Atlanta Downtown
Ranked #80 of 197 hotels in Atlanta
3.5 of 5 stars 201 Reviews
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201 reviews from our community

What travellers say about this hotel
  • Great location(4)
  • Hotel room(3)
  • Good value(3)
  • Very nice(3)
Traveller rating
    60
    68
    48
    16
    9
Only show reviews for Family (34) | Couples (35) | Business (72)
Date Rating
Harbin, China
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 11 May 2012

Not Marriott clean, but service very good and attentive More

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MarkGallagher37, General Manager at Marriott Atlanta Downtown, responded to this review
15 May 2012

Thank you for your feedback on your recent stay. I was delighted to read that your interactions with our staff were positive, and you felt we delivered from a service aspect. I am sorry if we failed from a cleanliness perspective, and would love to hear specifics so I can address any short comings with my team. Please do not... More

Myrtle Beach, South Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 8 May 2012

Only stayed for one night but enjoyed everything while I was there from the staff to the dining. From the lobby to the room, everything was extremely clean and luxurious. Honestly, I'd come back just to sleep another night in that bed! More

Was this review helpful? Yes
MarkGallagher37, General Manager at Marriott Atlanta Downtown, responded to this review
9 May 2012

Thanks for the great comments following your recent stay. I am delighted you enjoyed the hotel. I look forward to the opportunity to welcome you back in the near future. Best Regards, Mark Gallagher General Manager More

Franklin, Tennessee
Senior Contributor
35 reviews 35 reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 7 May 2012

Staff, both front desk and concierge, are friendly and very helpful. Room was clean, but small dated and worn. On site parking option is valet only--for $32/day. Conciege lounge was closed and breakfast buffet downstairs was very poor, getting milk was a challenge. Really in need of a refresh. More

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See 2 more reviews by vincenzopwd for Atlanta
MarkGallagher37, General Manager at Marriott Atlanta Downtown, responded to this review
9 May 2012

Thanks for taking the time to write the great review, I appreciate the high ratings for service, cleanliness & location. We love to read comments regarding our wonderful employee’s, and I will be sharing your feedback with them. The Club Lounge does close every weekend at 10 am Friday morning, and re-opens at 6 pm on Sunday, per Marriott standards.... More

goldapple360
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 May 2012

Staff, both front desk and concierge, are friendly and very helpful. Room was nice and clean. Internet more expensive than average, I believe. On site parking option is valet only--for $32/day. There's a lot across the street that's a better price. More

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MarkGallagher37, General Manager at Marriott Atlanta Downtown, responded to this review
8 May 2012

Thank you for taking the time to write a review about your recent stay. I appreciate the kind words about our staff, and the friendly service they provide. I was pleased also that you enjoyed your guest rooms, and commented that it was “nice & clean”. Cleanliness standards & customer service are a strong focus at the hotel and I... More

Eagle Springs
1 review
5 of 5 stars Reviewed 30 April 2012

I check into the hotel on Friday and the staff was very nice and seems too happy to be at work. They answered all my questions, and believe me I had a lot, I walk out to check out the city a little busy for my taste but nice. The restaurant food was great and I truly enjoyed the staff... More

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MarkGallagher37, General Manager at Marriott Atlanta Downtown, responded to this review
1 May 2012

Thanks for taking the time to write regarding your recent stay at the Atlanta Marriott Downtown. I am delighted that your overall experience was positive and that you enjoyed our food, rooms and location. We are very proud of our hotel and our wonderful employees and I appreciate you taking the time to recognize both. We look forward to welcoming... More

Houston
1 review
4 of 5 stars Reviewed 30 April 2012

I selected this hotel because of convenience in a downtown location. I was pleasantly surprised that it was exactly what we were looking for. It was close to Children's Museum and the Aquarium which were 2 spots on our list plus close to restaurants we could walk to. Weather was beautiful so we got out and about. Hotel room was... More

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Augusta, Georgia
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 27 April 2012

A friend and I visited Atlanta for a concert and we wanted something as close to the venue as possible. So we chose this location. However, we could have chosen others but thought it was a fairly decent choice but was wrong. A basic room was 189 plus tax so we just opted to get the aquarium package that included... More

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See 6 more reviews by frantazztic for Atlanta
MarkGallagher37, General Manager at Marriott Atlanta Downtown, responded to this review
30 April 2012

Thanks for taking the time to provide feedback on your recent stay. I am delighted that your interactions with our staff were positive, and you found our location convenient. We are constantly looking for ways to improve our hotel for our guests and in addition to the many upgrades we will be making in 2012 we have additional plans for... More

St. Augustine FL
Top Contributor
118 reviews 118 reviews
Reviews in 40 cities Reviews in 40 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 26 April 2012

I booked a junior suite for four nights for a business trip. When I checked everything went smooth. I then went to my room and found that it was just a normal room, even though I paid for a suite. Going back to the main desk I was informed they had no suites that evening and they would move me... More

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See 5 more reviews by gregbooras for Atlanta
MarkGallagher37, General Manager at Marriott Atlanta Downtown, responded to this review
30 April 2012

Thank you for taking the time to share your comments about your recent stay at the Atlanta Marriott Downtown. Our staff values feedback from our guests, as it helps us improve our products and services. I am very sorry that we did not have the room your type available for the first night of your stay, and I’m very disappointed... More

Dallas
Senior Contributor
24 reviews 24 reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 25 April 2012
1
person found this review helpful

I am a Marriott guy. Platinum for many years. First I need to say that most of the staff at this hotel are some of the best in my years of travel. This hotel is a full service Marriott and priced accordingly. That all being said, in my opinion this is the worst Marriott property I have ever encountered. Arrived... More

Was this review helpful? Yes
MarkGallagher37, General Manager at Marriott Atlanta Downtown, responded to this review
30 April 2012

Thanks for taking the time to write about your recent experience and please accept my most sincere apologies that your stay was not satisfactory. I am delighted that we had the opportunity to speak this week so I could hear your commentary firsthand and come up with an acceptable resolution. As I mentioned when we spoke, the floor that you... More

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Pittsburgh, PA
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 23 April 2012

I stayed at this hotel for a conference. First, my room smelled like paint, it must have been renovated. The renovations weren't done correctly, nor did they clean up after themselves. There was what seemed to be drywall/ceiling dust all over the bathroom and the pipes were all nasty and hanging out of the wall. The hotel will charge you... More

Was this review helpful? Yes
MarkGallagher37, General Manager at Marriott Atlanta Downtown, responded to this review
27 April 2012

Thanks for taking the time to write regarding your recent stay. I’m sorry about the first room you were checked in to; this was a mistake on our end, as this room was supposed to be off-line as part of our preventive maintenance program, and was not ready as you pointed out to back on-line. We do charge for high-speed... More

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Additional Information about Marriott Atlanta Downtown

  • Marriott Atlanta
  • Wyndham Atlanta
  • Atlanta Marriott
Address: 160 Spring Street NW, Atlanta, GA 30303
Price range (per night):* RM437 - 962

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Marriott Atlanta Downtown
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