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The Westin Peachtree Plaza

4.0 of 5
210 Peachtree Street, Atlanta, GA 30303-1745
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The Westin Peachtree Plaza
Ranked #119 of 194 hotels in Atlanta
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917 reviews from our community

Traveller rating
    162
    256
    207
    153
    139
See reviews for
Families
80
 
Couples
149
 
Solo
103
 
Business
399
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Buford, Georgia
1 review
3 of 5 stars Reviewed 20 May 2013 NEW

Reserved a King/Received a Queen. Sheet and pillowcases were tough - like starch. Bed pillow/mattress in their "Heavenly Bed" collection was stiff as a board. Took 15 minutes in Valet at 6am on a Sunday morning - too long. Did not have SPEED channel - but had GolfTV. Needed SPEED. Even though Sundial closed, would have been a treat to... More

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Myesha C, Guest Relations Manager at The Westin Peachtree Plaza, responded to this review
22 May 2013

Dear 'shannonr377', I just read your review and I sincerely apologize for all the inconveniences you experienced during your recent stay with us, including not having your reservation request honored and the delay in Valet service. You also mentioned our 'special rates' and please know that these rates can be requested if you call Westin Reservations but we also offer... More

Keller, Texas, United States
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 18 May 2013 NEW

Right in the mix... this is a perfect location... also it is known for being one of the largest hotel in downtown Atlanta... staff was awesome.. rooms were beyond standard.. this place around the holidays is absolutely beautiful... they had one of the largest Christmas trees I had ever seen... I was beyond pleased...

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See 9 more reviews by etearat for Atlanta
Myesha C, Guest Relations Manager at The Westin Peachtree Plaza, responded to this review
22 May 2013

Hello 'etearat', It's so refreshing to hear about your positive experience after staying with us recently. I'm delighted to hear that you enjoyed our convenient location, great associates, and your renewed guestroom during your stay. Thank you for taking the time to provide your valuable feedback on TripAdvisor and we look forward to giving you a warm welcome on your... More

Washington, DC
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
Reviews in 16 cities Reviews in 16 cities
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed 18 May 2013 NEW via mobile

Deep breath...I was hoping this would be an oasis in the city. First, there was only one person to check customers in and out on a Friday afternoon. You don't feel like a satisfied customer when you have to wait 30 minutes at the front desk. The rooms have been remodeled. But my room only had a shower. If you... More

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Myesha C, Guest Relations Manager at The Westin Peachtree Plaza, responded to this review
22 May 2013

Dear 'eugenialyn', After reading your review, I'd like to sincerely apologize for the delay in service you experienced at the Front Desk and the Sun Dial Restaurant during your recent stay with us. Please know that we do strive to provide attentive and prompt service to all of our guests and I apologize that we did not exceed your expectations.... More

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Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 16 May 2013

Well situated, friendly staff Restaurant at the top was under renovation, so could not enjoy the view!! Internet is spotty at best Room key kept not working, and had to wait in line to get it fixed. Conference facilities are good

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Myesha C, Guest Relations Manager at The Westin Peachtree Plaza, responded to this review
22 May 2013

Hello 'switsquid', I just read your review and I'm so happy hear such positive feedback regarding your recent stay with us. I'm delighted to hear that you enjoyed our friendly associates and convenient location. However, I do apologize for the inconvenience you experience when your guestroom key was not working properly and that the Sun Dial Restaurant was closed for... More

Liverpool, United Kingdom
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
Reviews in 24 cities Reviews in 24 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 15 May 2013

I was dreading my stay after reading some of the reviews. But I was overall very please with my stay by the end. I was there on business for 6 nights in April 2013. I am from Britain and generally travel in places ranging from high class hotels to budget B&B's. I stayed on the 18th floor (this may be... More

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Myesha C, Guest Relations Manager at The Westin Peachtree Plaza, responded to this review
22 May 2013

Good Afternoon 'talktomeh', I'm so delighted to hear that you enjoyed your renewed guestroom & amenities, our friendly associates, and convenient location during your recent stay with us. However, I do apologize that your dining experience at The Cafe did not exceed your expectations. Thank you for taking the time to provide your valuable feedback on TripAdvisor and we look... More

Louisville, Kentucky
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 12 May 2013

The lobby of this hotel is absolutley stunning and it is centrally located to where everything is within a 5 minute walk. We were in a room where the view wasn't so great but the customer service was superb.

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Myesha C, Guest Relations Manager at The Westin Peachtree Plaza, responded to this review
15 May 2013

Hello 'Tinimac', Thank you so much for sharing your positive feedback on TripAdvisor. We truly appreciate our guests sharing their experiences with us. I'm so happy to hear that you enjoyed our convenient location and attentive associates during your recent stay with us. You also complimented our lobby (thank you) and you'll be happy to know that we will be... More

Modena, Italy
Top Contributor
135 reviews 135 reviews
44 hotel reviews
Reviews in 72 cities Reviews in 72 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 11 May 2013

I've been for a ceramic and marble exibition . The Hotel is well located and a few distance from the Congress Center and the famous CNN. The rooms are spacious and the mattress confortable . Good service . Recomendable just for business trips for the reason that downtown Atlanta is not a good place.....too much homeless in the street that... More

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Myesha C, Guest Relations Manager at The Westin Peachtree Plaza, responded to this review
15 May 2013

Good Afternoon 'Paolo D', I'm delighted to hear that you enjoyed your renewed guestroom, Heavenly Bed, and our convenient location during your recent stay with us. However, I do apologize that you felt unsafe in our downtown location at any point. Please know that we take our guests safety and well-being very seriously so please know that we do have... More

NYC
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 9 May 2013

I loved the view, a portion of my room wall was glass. Location is great(close to Georgia Aquarium an etc.), a couple of restaurants like the Hard Rock Cafe l, hooters. Indoor pool is awesome, clean and very modern, there were towels already in the pool area. They get five stars for having stores like Starbucks, a gift shop, cafe,... More

Was this review helpful? Yes
Myesha C, Guest Relations Manager at The Westin Peachtree Plaza, responded to this review
15 May 2013

Good Afternoon 'Melissa D', After reading your review, I'd like to apologize that your guestroom was not serviced properly during your recent stay with us. I do hope that you reported this to Service Express or the Manager-On-Duty so that we could make this right for you. I am, however, happy to hear that you enjoyed our great views, pool,... More

Dundee, United Kingdom
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 9 May 2013

I was lucky enough to organise a business conference here a few years ago, the staff were very helpful and could not do enough for you. At the time I felt the lobby and some parts of the hotel needed a bit of a face lift however I believe this has now been completed. Sundial restaurant is really lovely and... More

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Myesha C, Guest Relations Manager at The Westin Peachtree Plaza, responded to this review
15 May 2013

Thank you for posting your valuable feedback on TripAdvisor, 'gimo2010'. I'm so delighted to hear that you enjoyed your luxury suite, welcome amenity, interactions with our attentive associates and the Sun Dial Restaurant during your recent stay with us. Thank you for choosing our hotel for your business needs and we look forward to welcoming you back for your next... More

Zurich, Switzerland
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 8 May 2013 via mobile

We stay one night in Atlanta and wentin is perfectly located to visit the city. The temperature of the room is regulated trought a fan which is very noisy. Otherwise the room is good, clean and with a beatiful view over the city. If you come by car and use a GPS be aware the entrance/parking is beyond the building... More

Was this review helpful? Yes
Myesha C, Guest Relations Manager at The Westin Peachtree Plaza, responded to this review
15 May 2013

Hello 'gimo2010', Thank you for taking the time to post your review of our hotel on TripAdvisor. We really appreaciate your valuable feedback. I'm happy to hear that you enjoyed our great views and convenient location but I do apologize for excessive A/C fan noise you experienced during your recent stay with us. Thank you for choosing to stay with... More

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Additional Information about The Westin Peachtree Plaza

Also Known As:
The Westin Peachtree Plaza Hotel
The Westin Peachtree Plaza Hotel Atlanta
Westin Hotel Atlanta
Westin Atlanta
Atlanta Westin
Westin Peachtree Plaza
Address: 210 Peachtree Street, Atlanta, GA 30303-1745
Phone Number:
Region: United States > Georgia > Atlanta
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Luxury Hotels in Atlanta
#57 Family Hotels in Atlanta
Price range (per night): RM341 - 930
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Connected to AmericasMart, The Westin Peachtree Plaza, is steps from CNN, Georgia Aquarium, Georgia World Congress Center and the Georgia Dome. ... more   less 
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The Westin Peachtree Plaza
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