The biscuits and gravy breakfast was great, but unfortunately that was the only thing we enjoyed. The rooms were "smoky and smelly" despite the fact that we were in 2 non-smoking rooms. The lack of choices in Frederick menat that this one was a bit busy and my friendly check in clerk must have gotten overwhelmed b/c the requested wake... More

I usually like to stay at the Hilton Garden Inn but tonight I wanted to save $25 and enjoy a free breakfast... Big mistake! The front desk guy was really nice. Got my key card and went to my room. I entered my room and noticed a pair of shoes and a luggage! WTF??? I ran out of there so... More

We had a youth team event right outside of Frederick. So we called around to get group rates. This was the only hotel who would give me a group rate under $80. However after we received that rate some of our parents were able to book better rooms (rooms with fridges, etc) for less. It was very frustrating to go... More

If you stay in Holiday Inn Express often, you come to expect a certain level of service. This place was not a "bad" place, but it certainly had some surprises. The first one was the lack of an elevator. That's right, prepare to haul your oversize, overweight luggage up the stairs. The hole in the hallway was a shock, too.... More

First visit to this location. Had I not seen the tiny HIE sign out front I would have driven right past the place. Judging by the building shape and condition, it was something else prior. The lobby was gorgeous, tasteful and updated. The staff was very helpful and friendly. NO ELEVATOR!! I was on the first floor as I didnt... More

We stayed one night in this hotel after driving for more than 12 hours. We noticed many cars at the parking lot and some people at the lobby; we thought it would take awhile to check-in but it was pretty quick. The standard room had just enough space for two double beds, a small ref, microwave, TV, closet, desk and... More

While traveling, we booked one night at this hotel. The check in process was smooth and customer service was excellent. We had a our dog with us and booked a suite, which was an enormous room! The room included a couch, recliner, king bed and lots of room for the dog to play. The shower was also amazing....extremely powerful....rare, these... More

We didn't feel welcome, almost as if we were bothering the desk clerk. The mattresses were hard, the walk to our room long and dark. The breakfast was adequate. Will not stay there again, way overpriced. No elevator.

I have stayed at this hotel before and its a wonderful value! Its close to shopping/work, dining and downtown Frederick. The lovely blonde manager that was on duty this morning was very cheerful, perky and outgoing... and not to mention beautiful!