We read reviews of this hotel and booked a superior room. We expected views of the mountains and were not going to be worried about cobwebs on the balcony. The first room we were offered was under the stairs! (Hard to believe isn't it?) It was dark with a view of stairs, the carpark and the petrol filling station. My... More

This motel is an older property, but well-maintained. Our room was upgraded at no charge, and was large, clean, and comfortable. Staff was helpful. Overall, a good value for the price. More

We were booked through the tour company and had no choice. The hotel more or less likes a motel. We had an upstairs room, which was large with an extra single bed. The TV was far too small for the size of the room. The wardrobes very basic. The dining area was Ok and the food nothing out of the... More

The hotel was clean,Rooms big,The staff were very friendly.After having a conversation with the young lass that I was a light sleeper and the top Room she had put us in on the corner overlooking the Gas Station,I was concerned about the trucks that would be stopping there and driving through all night.Oh no she said it should be ok... More

We were on a nineteen day north and south island tour with Grand Pacific Tours (19th February to 9th March). On 29th February 2012, when our intended hotel overbooked, the tour company transferred us to the Heritage Gateway Hotel Omarama. Whilst this is titled an Hotel it is not, it is a motel, a quite different beast. We were allocated... More

Staff were very welcoming and friendly - the manager came onto our coach to welcome us and tell us a little about the hotel and the area. The hotel wasn't particularly memorable in itself, but had everything we needed for a one-night stay. Our room was basic but huge - in fact, we had the use of two connecting rooms... More

This hotel was en route for us from Christchurch to Dunedin. The coach had come inland to view Lake Tekapo and Lake Pukaki, and also hopefully to catch a glimpse of Mt. Cook. The hotel is of motel/chalet style and we were allocated a nice size room with a balcony overlooking the main road/petrol station. In the evening we had... More

dissapointing out in the back and behond no t.v as such pitch black outside no lights or life about thank goodness I was sharing a room and that I had my laptop More

We overnight in Omarama on 31st Dec. Interesting place in the middle of nowhere. We booked Heritage gateway hotel on internet way ahead and were not disappointed for we were given a very large room with balcony. (i understand not rooms are like that). Front desk service was excellent and we were pointed to good restaurants for New Year eve... More