Upon checking in, I asked if I could have a room with two beds and was told that there wasn't any left.
I then asked for a roll-away and the clerk told me there was also none of those available. The clerk then explained to me that when you book through 2nd party sites like Priceline that upgrades are not...
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Thank you for your time in writing your review. Working with 3rd party online travel agencies such as priceline can be beneficial for some last minute bookings and pricing, but many do have some caveats that can be frustrating. Priceline gaurantees 2 adults to a room, not a specific room type and will book the "run of the house" or...
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We were rather disappointed with this place. We arrived to Salt Lake late and just needed a clean place to crash before hitting the road again early the next morning, we did not expect much. But the room was dusty and lots of debris on the floors. The paint, furniture and most of the room felt uncared for, like no...
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Thank you for your feedback. We are sorry to hear that we missed the opportunity to make this right during your stay. For all of our TripAdvisor friends, we want you to be pleased and feel the value for your stay is well worth the cost. We feel our hotel has a lot to offer compared to our nearby competitors....
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Stayed here for work. Lots of parking. Right by the freeway though. Few small issues with the room. Overall would stay again.
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Thanks for taking the time and giving us your review! We think our location is one of the best in the city, no matter which way you're going it's easy to get on the highway and be at your destination in minutes. Downtown is just north about 4 miles, Park City and skiing is just East of us within about...
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Hotel is older and has a bad smell to the place. The smell is likely from smoking or from the pool. AC in the room is a not very easy to control since its one of the older models that doesnt have the temperature gauge. Also I was taking a shower and found someone else's hair in the towel.
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Thank you for your feedback. Its appreciated. Because of similar comments from our guests, we have begun the transition to be 100% non-smoking hotel! We plan on completing this transition by the end of April. We hope that on your next travels to Salt Lake you will stop in to see our improvements.
The new City Creek center downtown has...
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Front desk was wonderfull. Top speed check-In and check-out. But this is an old property and rooms are also very old. There is no closet in the room rahter than hanger stick. Carpets are dirty and rooms are smelling. Heating system old therefore too noisy..
Recepcionist Timothy and also other two lady were very helpfull. But there is no minibar...
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Thank you for your feedback. We do absolutely have some great people working with us and strive to provide quick, friendly, and efficient service. The Ramada franchise is tiered with the Ramada as a midscale and the Ramada Plaza full service brands. Internationally they do have a focus on the Plaza with many 5 star properties.
We feel our location...
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Hurray Ramada Limited- SLC
Very helpful front desk staff. Was able to pick up important item with shuttle to avoid end of day crisis with my car in the repair facility down the street. Well done !!
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Thats great! Our shuttle service can really make guests trips a bit easier. For those that don't know, our shuttle service is based on availability between 7am-10pm with a preferred 24 hour advance reservation. However when we have an opening on the schedule we're more than happy to work with whatever you need.
Thanks for choosing our Ramada!
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We planned this last minute on Priceline. Called to get a room with two beds for my family and they added $10 a night. Banging all night long with the smell of nasty cigerette smoke filling the halls. Even though all the rooms around mine were non-smoking. Strange folks were staying here as if this was there home for a...
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Thank you for your feedback. I'm disappointed your stay did not meet expectations. Please give me a call and we can talk further to try and turn this experience into something better. To address your issues: I have forwarded your information to our department heads for them to make the corrective actions neccessary. We have a quarterly carpet cleaning program...
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Stayed with the lovely people at Ramada Salt Lake City on my last night in town prior to a move to Southern Utah. I was needing to get up early and drive 7 hours, so sleep was a necessity. Thankfully, that wasn't a problem. The room (mini suite with jacuzzi tub) was quiet, comfortable, clean and the bed was one...
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Thank you so much for the scintillating review! I couldn't say it better myself. Best Wishes,
Ellis Parks - GM
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My friend in I were blown away by the service at this place. In 3 days we knew most the people by names as they offer a free shuttle to take you anywhere you would like to go in the area. Not renting a car and staying here was effortless as they picked us up from the airport and shuttled...
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Thanks much for your review! Yes, skiing in Utah is top notch. Greatest Snow on Earth they say. Especially this year, Snowbird is staying open until July 4th! We beleive we offer a great value for the package as you mentioned. Looking forward to seeing you again next year!
Best Wishes, Ellis Parks - GM
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This is a surprisingly very nice roadside hotel. Front desk clerk was very helpful when we arrived at late. The breakfast was more than a Continental; hot waffle tastes great. I feel very homely in this place
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Appreciate your review! We do try to keep our rates competitive while offering some great amenities. As you mentioned the expanded continental breakfast, also a heated indoor pool and spa, small fitness area, RamadaMART, and free wireless access! Not to mention the in-room amenities as well. We appreciate your business.
Best Wishes, Ellis Parks - GM
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207 Reviews
91 Reviews
