This place is very small. The rooms are very compact, the doors are old heavy metal doors like you'd see at a psychiatric ward in some scary movie. All of the rooms smell like smoke, even if it is non-smoking. My interaction with the housekeeping staff is less than plesant, the front desk lady was asleep during the day.... Just...
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Thank you for your feedback. I would like to start out by apologizing for the experience you had at our hotel. We strive to provide the utmost in customer satisfaction and take all of our customers’ concerns very seriously. Our entire staff is both aware and constantly reminded about the high level of importance we place on guest satisfaction. I...
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We arrived at this hotel for Thanksgiving and immediately upon checking in and bringing in our belongings we accessed the hotel the side entrance, there was a smell in the hallway, but we kept going thought the room would be better so we proceeded to the room when we got in the beds were small and the room had a...
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Thank you for your feedback. First of all, I would like to apologize for your experience at our hotel. We strive to provide the utmost in customer satisfaction and work to make sure that all of our guests are well taken care of. We also have a thorough process in place to make sure that our guest rooms and facilities...
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We thought we were going to stay here overnight on our way home from FL. We were pleased that we had a ground floor room. But then the problems began. They advertised free WiFi. Well, their WiFi connection didn't work. They said we needed a ethernet connection to get online. If you want to use your computer while on the...
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Thankyou for your comments. We apologize for the inconvienence caused from the lack of wireless internet service. Since your stay we have updated all the internet equipment and now provide improved wired and wireless services. We hope you will come back and stay with us again.
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Me, my husband, and my daughter of two, decided to book a hotel over the weekend for some fun around VA. We payed $60 dollars a night, booked 3 nights. We "requested" a smoke free room, to my surprise the room we got definitely smelled of cigarettes, mold, and just dirty. The bedding on one bed was disgusting as if...
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We are very concerned about this comment. We believe that this representation is completely uncharacteristic of our hotel, and we have attempted to contact the guest twice to get additional information on this but with no response. We consistently seek to provide a clean, comfortable experience for our guests that leaves them refreshed and ready for the new day.
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I stayed here for a good while and overall I liked the place. The staff was friendly and helpful with a location just off of the interstate. Wal-Mart is 3 miles away on Rt 301 along with some eateries (I like the Lighthouse and Mad Italian). The breakfast is average with cereal, waffles, bacon, sausage, milk, juices, coffee, bagles, etc....
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Dear Guest,
I do apologize for the earliness of the housekeepers as they do begin their work at 9:00 AM in order to prepare the hotel for check-ins later in the day. I will mention the possibility of holding off on vacuuming rooms until later in the morning to our Houskeeping Supervisor .
We thank you for your review and...
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Very disappointed in this hotel. I have stayed at the Comfort Inn in Laurinburg, NC several times with no complaints. However, I will NEVER stay at this particular hotel again! Even if they offer me a free room. For almost 100.00 a night (with the military discount...I pity the customers who had to pay more) this hotel is one notch...
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Dear divamama1964,
I want to first begin by apolgozing to your for this stay. We take our loding business very seriously and your experience is not the guest experience that we strive to proide to our guests. The issues that you have brought forward have been addressed with our maintenance and houskeeping departments, and we will continue to strive to...
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A very comfortable and clean motel. I was on extended assignment and stayed for 8 weeks. I was soon treated as family. Very clean and constantly doing little upgrades. The owner was in evidence quite often. Two decent restaurants with in walking distance. Also fuel and C-Store. Just off I-95 .
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I am usually not a fan of Comfort Inn or anything associated with Choice Hotels. Since this was the only hotel with vacancy, I decided to give it a try and just deal with any glitches, Too my amazement, this hotel, granted that it is an older Comfort Inn was well worth the price and maintained extremely well. It reminded...
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We were coming back from daytona and were exhausted in our trip back to nj. The price was 49 .99. The room was just right for us-beds and bathroom were clean. Only saw one issue with the wall paper pealing in some areas and discolored the one area under neath the sink was moldy and pealing off. The fridge could...
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I decided to stay here after driving from Clearwater FL. I was driving back home to New Jersey. The lobby was clean and fresh smelling as well as the room. Overall, this was a great hotel. No bugs here.
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