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Holiday Inn Express & Suites Albuquerque Old Town

2.5 of 5
2300 12th St. NW, Albuquerque, NM 87104
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Holiday Inn Express & Suites Albuquerque Old Town
Ranked #8 of 145 hotels in Albuquerque
4.5 of 5 stars 81 Reviews
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81 reviews from our community

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Date Rating
Crossville, Tennessee
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 16 May 2012

This was one of the best places we've ever stayed . Very nice rooms, beautiful grounds, great breakfasts. Stayed here for our daughter's graduation from UNM and it was centrally located to all places we wanted to visit in the area. But most important was the wonderful staff. They were very helpful with directions to area attractions, restaurants and also... More

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See 2 more reviews by Dolores S for Albuquerque
gmabqww, General Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review
26 May 2012

Dolores S, Thank you so much for your recent stay and review of our hotel. I am so glad that you enjoyed your time in Albuquerque. Congrats to your daughter of her graduation! The staff really enjoys giving out suggestions for things to do, dinner, etc. We hope to see you again on your next trip to Albuquerque. Have a... More

Tel Aviv, Israel
Contributor
12 reviews 12 reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 12 May 2012

My stay in March was due to a business trip, and I had a comfortable and pleasant stay at this hotel. The staff was friendly and helpful, the room was clean and cozy, and the breakfast (free!!) was great. Just what I needed at the beginning and the end of the day. New Mexico landscapes are amazing, and a trip... More

Was this review helpful? Yes
gmabqww, General Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review
17 May 2012

fyalie, Thank you for your recent stay and your review. I am so happy that you have found a hotel brand family that you are comfortable with and know what to expect! You know you will find a clean room, Free Wi-Fi, Free Breakfast, and a cozy bed to get a good nights sleep while you are away from home.... More

Chester, United Kingdom
Contributor
20 reviews 20 reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 7 May 2012

Top marks for a good value, very well maintained and comfortable hotel. I've got fed up with staying in hotels who don't seem to care about maintaining the building fabric, so this Holiday Inn Express provided a welcome change. Good parking and external grounds, nice lobby and reception, welcoming staff. Room was good, though a little cramped with two double... More

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See 2 more reviews by UKDiver2007 for Albuquerque
gmabqww, General Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review
17 May 2012

UKDiver2007, Thank you for reviewing our hotel. We appreciate your comments. I am glad that you were able to feel the difference in our property. We truly care about our hotel as it is our home, therefore we always want it to look and feel it's best. I suggest a suite on your next stay with us, they provide more... More

Seattle, Washington
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 7 May 2012

This is a GREAT hotel! Front desk staff were super nice, rooms were nice and clean (except we had a moth infestation, which I think was only from the sand storm earlier that day). Excellent location, close to UNM and Old Town. I will definitely stay here again next year! More

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gmabqww, General Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review
17 May 2012

Stephanie A, Thank you for taking the time to review our hotel. I believe we are a GREAT hotel too! Our team members make all the difference in each day and each guests stay. The moths did invade the city for a few days, according to the news it was because of our warm temperatures. We look forward to seeing... More

San Antonio, TX
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 May 2012

The hotel is nice and the staff is friendly. The only concern I had was it is located in a older part of town. The parking lot is open so kids take short cuts thru the lot. We didn't have any problems but make sure you don't leave anything in your car. More

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gmabqww, General Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review
17 May 2012

jeep146, Thank you for your review! I will forward your comments to our team. We also recommend to safeguard all valuables, we should never leave items of value in our vehicles no matter where we are - familiar or unfamiliar. Kathleen E. Holguin General Manager More

Decatur
2 reviews
5 of 5 stars Reviewed 28 April 2012

Would definitely stay here again. The staff was very helpful on advising things to do and see and directions on how to get there. They were always very pleasant and friendly. More

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gmabqww, General Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review
2 May 2012

Pam C, Thank you for taking the time to review our hotel. I am happy that our team were able to provide you with directions and things to see and do. Albuquerque has so much to offer. I hope you will return again soon! Kathleen E. Holguin General Manager More

Decatur, Illinois
Senior Contributor
33 reviews 33 reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 27 April 2012
1
person found this review helpful

My husband and I and another couple stayed at this hotel for six nights while visiting Albuquerque. From the moment we checked in until we checked out, we really enjoyed our stay. The clerks at the front desk were always friendly and helpful. We asked Toni about nearby restaurants and were given great tips on where to eat. The rooms... More

Was this review helpful? Yes
See 9 more reviews by OnTheG03 for Albuquerque
gmabqww, General Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review
2 May 2012

OntheG03, Thank you for your wonderful review and the beautiful pictures that you have shared with the public! We truly appreciate it. I am so glad that you had a good time in Albuquerque. We look forward to seeing you on your next trip to our city. Kathleen E. Holguin General Manager More

Clinton, IL
1 review
5 of 5 stars Reviewed 21 April 2012

While on a recent trip we stumbled upon this HI express. We were planning on an overnight stay, but the hotel was so nice and the staff were so pleasant and accommodating, that we extended our stay another day. If we weren't on our way back from our actual vacation, we would have stayed another day! Their recommendations for dinner,... More

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gmabqww, General Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review
24 April 2012

the_Monaghan, Thank you for your review! I am happy that you enjoyed your stay with us as well as your time and experiences in Albuquerque! How great to be able to stay an extra day in our beautiful city! Thank you for the great comments about our people. I will forward to our staff. We hope to see you on... More

Colorado Springs, CO
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 31 March 2012

We made a reservation at this Holiday Inn Express at the last minute when we decided to go a bit further on a road trip and stop in Albuquerque instead of Gallup. The hotel was just a block off the interstate, extremely easy to find and convenient. It appeared to be almost brand new. The desk clerk was very helpful... More

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See 3 more reviews by SpringsTS for Albuquerque
gmabqww, General Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review
8 April 2012

SpringsTS, Thank you for your review of our hotel. Our hotel is now 3 years young! I am glad that you decided to stop in Albuquerque and stay with us. Our goal is to make sure that each guest has a stay just like yours. Quick and friendly check in. Comfy bed and clean room, etc. We look forward to... More

MI
Top Contributor
54 reviews 54 reviews
Reviews in 22 cities Reviews in 22 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 28 March 2012

We were highly satified with our stay of 2 nights over a weekend. I have absolutely no complaints. We came to Abq via Amtrak just to visit Old Town. We arrived late afternoon and were greeting by 2 staff at the desk. They welcomed us and wished us "Happy Anniversary" as this was a special trip for us. We were... More

Was this review helpful? Yes
See 5 more reviews by doggy1 for Albuquerque
gmabqww, General Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review
31 March 2012

Doggy1, Thank you so much for your review of our hotel. I am glad that you were able to have a great experience of Albuquerque. I agree with you on the city bus. It is a great option for someone without a car (great price and convenient). I hope you all enjoyed your anniversary and the beauiful view of our... More

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Additional Information about Holiday Inn Express & Suites Albuquerque Old Town

2300 12th St. NW, Albuquerque, NM 87104
Price range (per night):* RM294 - 472

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Holiday Inn Express & Suites Albuquerque Old Town
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