Stayed 4 nights there in May 2012 as part of a conference at the Convention Center. Convenient location. Some food a few blocks away, but pretty quiet for a somewhat urban environment. Hyatt across the street offers more hotel food amenities (such as a smoothie place).
This is an older hotel that has been updated in some areas. Very nice...
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I just wanted to stay here for one night as I was leaving for the airport this next morning. Check-in was a breeze and my room was fine. I had planned on getting breakfast in the morning (free with my HHonors status), but was not able to because there was a conference going on downstairs of young people. Instead of...
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I found this hotel to be a perfect place for me during my business trip. It is located the right distance from the arena I needed to visit as well as walking distance to many nice eateries. The staff was attentive and informative. Rooms were exceptionally clean and I had no trouble sleeping on the comfortable mattress.
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Thanks for your kind comments worldtraveler810, it’s great to know you enjoyed your stay and found our hotel to be the ideal location for your trip. Your compliments are appreciated!
Yours truly,
Gus Luna, General Manager
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Very much agree with other positive reviewers. Accomodations are better than very good, and service and overall staff attitude is excellent. Sleep quality is excellent. Location is convenient for wherever you need to go.
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Thanks very much for your five star review Auf Wiedersehan! The team was excited about your compliments on the service you received when I shared your comments with them. We hope to see you again soon!
Best regards,
Gus Luna, General Manager
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I had a big event to manage in Albuquerque, flying in on a Thursday and leaving on a Sunday. That first night, I heard everything. EVERYTHING. From the guests bathroom activity upstairs, to the quiet conversation in the room next door, to the two banks of elevators, all sounds were amplified. I am a sound sleeper, but I took two...
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Thank you for taking the time to review our hotel 2RomeSoon, I feel badly that you did not enjoy your stay and had a difficult time getting a good night’s rest. I appreciate your business and your comments, I hope this experience doesn’t sway you away from choosing DoubleTree in the future.
Sincerely,
Gus Luna, General Manager
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Staff was extremely tentive and right on during my stay here. The bed was comfortable and the pillows were perfect. I was given a corner room which had a nice floor plan, not the usual come in here is the bathroom and the bed area ahead. The property is only 3 blocks from a slew of restaurants and eateries. The...
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We’re glad to know you enjoyed your room and the service you received during your stay with us raiderred0, thanks very much for taking the time to share your comments. We hope you’ll return to see us again the next time your travels bring you to the area.
Best regards,
Gus Luna, General Manager
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On the way from Santa Fe to Tulsa my family and I stayed at this hotel for one night. After spending a few days in Santa Fe, Downtown Albuquerque felt much more like the rest of the major American cities - nothing special. However, since we completed most of our sightseeing by then, we were just interested in a good...
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Dear Cynthia M,
Thanks very much for your review, we appreciate you and your family choosing our hotel while passing through the area. I’m sorry you didn’t have a chance to explore nearby Old Town while you were here, which has over 150 stores, plus great restaurants and museums. It attracts tourists such as yourself throughout the year and makes...
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I stayed at the Doubletree for four nights while attending a 3 day conference.
The first night the room was quite hot.The heating/airconditioning unit needed replacing.
The maintenance man,instead of moving us because the hotel was full,exchanged it right away with out making us wait.The small inconvenience was better than moving.
The breakfast buffet was very good,the dining room staff...
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Dear WRS-26,
Thanks very much for your business and kind review! It’s great to know you had an enjoyable stay, we hope you’ll choose our hotel again the next time you find yourself in the Albuquerque area.
Yours truly,
Gus Luna, General Manager
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This hotel features outstanding service! I was in town for meetings hosted by a local company and was amazed the ways this hotel went out of their way to make sure my stay went well. The hotel shuttle and bellman were great ambassadors and I would choose this hotel again just for the airport shuttle service. The front desk was...
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Thanks Clayton_MO for your review and recommendation! Thanks for choosing the Doubletree Albuquerque for your business needs. We greatly appreciate your patronage and taking the time to share your comments. We look forward to being of service the next time you are in the area!
Best regards,
Gustavo Luna General Manager
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My daughter and I arrived and was greeted by warm wonderful chocolate chip cookies. The staff was friendly. Our room had a beautiful view at night. We were able to access the convention center through an underground tunnel. It made our stay perfect!
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Thank you for your review and recommendation Chile4! We’re so glad you and your daughter enjoyed staying with us; we greatly appreciate your business and taking the time to share your comments.
Yours truly,
Gustavo Luna, General Manager
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