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Renaissance Providence Hotel

4.0 of 5
5 Avenue of the Arts, Providence, RI 02903 (Downtown Providence)
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Renaissance Providence Hotel
Ranked #1 of 12 hotels in Providence
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562 reviews from our community

Traveller rating
    328
    176
    33
    17
    8
See reviews for
Families
148
 
Couples
193
 
Solo
37
 
Business
113
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
New Haven, CT
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 24 May 2013 NEW

This review is a bit old; we stayed here in the fall while looking at colleges. The staff was friendly and helpful. The front desk made the time to map out the easiest path for us to walk to our destinations, they assisted in selecting a place to dine, called the restaurant to obtain us a ride, and were patient... More

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Ontario
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 24 May 2013 NEW

After reading other reviews, I seem to have had different experience. In almost a week there, barely saw any staff - had to seek them out. Valet parkers were good and polite, although fees were very expensive (to point we returned car early instead). Rooms were comfortable, but ugliest decor I have ever seen (maybe just not my taste). Phone... More

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Albany, New York
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 23 May 2013 NEW

Came upon this hotel quite by accident, as we (17 family members) were going to Prov for the JWU's graduation. So glad that we booked here! Everything, from the moment we pulled up in front of the hotel, to the moment we left were perfect. The staff at the front desk, nothing short of delightful. The rooms are clean, clean,... More

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See 3 more reviews by CelSue89 for Providence
Edinburgh
Top Contributor
65 reviews 65 reviews
24 hotel reviews
Reviews in 29 cities Reviews in 29 cities
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW via mobile

I'll start on a high. Great reception staff-Following us advising our concerns to reception they were very kind resolving our concerns. The lows...the room was cramped, and maybe we would have had a better room if it hasn't been graduation weekend. The hair dryer over heated after 10 minutes and needed 5 minutes to cool. The toilet wasn't screwed down... More

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Ren-Providence-Team, General Manager at Renaissance Providence Hotel, responded to this review
22 May 2013

Thank-you for your valuable feedback and your observations about our staff and the wonderful service that was provided. I do apologize that you had some concerns about your room and rest assured we will address these immediately. Our building is the largest historic restoration in the State of Rhode island and we do have a number of unique room configurations... More

Greenwich, Connecticut
Senior Contributor
40 reviews 40 reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

If "location" is the most important thing in real estate, then "The Staff" is the most important thing in choosing a hotel, and the Providence Renaissance got it right. Everyone, and I do mean everyone, was professional and courteous, and the front desk really shined (thank you, Bryanna). While it was my first visit, I was made to feel like... More

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Ren-Providence-Team, General Manager at Renaissance Providence Hotel, responded to this review
22 May 2013

Thank-you for your fabulous comments. Rest assured we will share your comments with our team and celebrate Bryanna's efforts here at the hotel. Thank-you once again for your comments and we look forward to being of service in the near future. More

Evergreen, Colorado
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 16 May 2013

I stayed in this hotel for two nights during a conference. The quality of the furnishings in the guest room was very good. The king size bed had an impressive array of pillows, and the bathroom's marble floor and deep red, striped walls provided an elegant touch. The air vents rattled a little when the air-conditioning was on, but not... More

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Ren-Providence-Team, General Manager at Renaissance Providence Hotel, responded to this review
17 May 2013

Thank-you for your comments and observations. It was fabulous to here you enjoyed your room and the elegant décor. We are the largest historic restoration in the history of Rhode Island and our design taps into the rich history and indigenous flavors of our city and state. We are contemporary in the sense that we offer all the hi tech... More

Alexandria
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 16 May 2013

Great staff at the restaurant, maid service, club lounge, front desk & valet. Nice fitness center. However, the benefits of being a platinum rewards member were next to nothing. No room upgrade; club lounge was nice with a great staff but a glass of wine cost the same as the hotel restaurant. Restaurant staff was great but dining was over... More

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Ren-Providence-Team, General Manager at Renaissance Providence Hotel, responded to this review
17 May 2013

I apologize that during this visit an upgrade was not available and we do appreciate that you found our staff exceeded your expectations. I have always found that a great staff makes a great hotel and we thank you for your observations. Hopefully you will give us an opportunity to perk you up on your next visit. More

Rahway, New Jersey
Top Contributor
87 reviews 87 reviews
18 hotel reviews
Reviews in 32 cities Reviews in 32 cities
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 15 May 2013 via mobile

Just checked in, the lobby is amazing. The room is small but done up nicely. The bathroom is nice size. Took a walk to see the bar, very nice. Plan on going there later tonight. Here on business so far so good. This Orel,is within walking distance of eateries and the Mall!!

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See 2 more reviews by Anne B for Providence
Ren-Providence-Team, General Manager at Renaissance Providence Hotel, responded to this review
17 May 2013

Thank-you for discovering our hotel and your kind observations. We hope that the rest of your visit was just as wonderful as your initial observations and we look forward to seeing you again. More

YYC
Top Contributor
149 reviews 149 reviews
82 hotel reviews
Reviews in 80 cities Reviews in 80 cities
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 13 May 2013

We were there early May for a conference. No major complaint except for valet parking (see below). Rooms are nice, we slept quite well. Service was as one might expect. As already mentioned, decoration is somewhat overdone. Will likely become outdated very quick. I suspect valet parking actually left a scratch on the side of the rental car. Car was... More

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See 2 more reviews by bauwens for Providence
Ren-Providence-Team, General Manager at Renaissance Providence Hotel, responded to this review
17 May 2013

Thank-you for your observations and hopefully you brought your concerns to our valet parking vendor. We appreciate your additional comments about our hotel and our rooms. Our rooms are decorated with bold colors and the historic nuances that you would find in the mansions of Newport. Our classic luxury and contemporary amenities are just the right mix and a wonderful... More

Sierra Vista, Arizona, United States
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 13 May 2013

Great location for downtown interests. It is just a short walk to the capitol building and just around the corner to a 3 story mall. Great eatery options and the staff is excellent. Perfect for your downtown meeting or the Providence experience.

Was this review helpful? Yes
Ren-Providence-Team, General Manager at Renaissance Providence Hotel, responded to this review
17 May 2013

Thank-you for discovering our hotel and for your wonderful comments about our great location which is within walking distance to a number of attractions and restaurants that make Providence such a special place to visit. Hopefully we will have the opportunity to be of service in the near future.. More

 
 
Renaissance Providence Hotel
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4 of 5 stars 42 Reviews
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Additional Information about Renaissance Providence Hotel

Also Known As:
Renaissance Providence
Providence Renaissance
Address: 5 Avenue of the Arts, Providence, RI 02903
Phone Number:
Region: United States > Rhode Island > Providence > Downtown Providence
Amenities:
Business Centre Fitness Centre Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Luxury Hotels in Providence
#1 Romantic Hotels in Providence
#2 Business Hotels in Providence
#2 Family Hotels in Providence
Price range (per night): RM504 - 853
Hotel Class:4 star (4*)
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