After reading other reviews, I seem to have had different experience. In almost a week there, barely saw any staff - had to seek them out. Valet parkers were good and polite, although fees were very expensive (to point we returned car early instead). Rooms were comfortable, but ugliest decor I have ever seen (maybe just not my taste). Phone... More

Came upon this hotel quite by accident, as we (17 family members) were going to Prov for the JWU's graduation. So glad that we booked here! Everything, from the moment we pulled up in front of the hotel, to the moment we left were perfect. The staff at the front desk, nothing short of delightful. The rooms are clean, clean,... More

I'll start on a high. Great reception staff-Following us advising our concerns to reception they were very kind resolving our concerns. The lows...the room was cramped, and maybe we would have had a better room if it hasn't been graduation weekend. The hair dryer over heated after 10 minutes and needed 5 minutes to cool. The toilet wasn't screwed down... More

If "location" is the most important thing in real estate, then "The Staff" is the most important thing in choosing a hotel, and the Providence Renaissance got it right. Everyone, and I do mean everyone, was professional and courteous, and the front desk really shined (thank you, Bryanna). While it was my first visit, I was made to feel like... More

I stayed in this hotel for two nights during a conference. The quality of the furnishings in the guest room was very good. The king size bed had an impressive array of pillows, and the bathroom's marble floor and deep red, striped walls provided an elegant touch. The air vents rattled a little when the air-conditioning was on, but not... More

Great staff at the restaurant, maid service, club lounge, front desk & valet. Nice fitness center. However, the benefits of being a platinum rewards member were next to nothing. No room upgrade; club lounge was nice with a great staff but a glass of wine cost the same as the hotel restaurant. Restaurant staff was great but dining was over... More

Just checked in, the lobby is amazing. The room is small but done up nicely. The bathroom is nice size. Took a walk to see the bar, very nice. Plan on going there later tonight. Here on business so far so good. This Orel,is within walking distance of eateries and the Mall!!

We were there early May for a conference. No major complaint except for valet parking (see below). Rooms are nice, we slept quite well. Service was as one might expect. As already mentioned, decoration is somewhat overdone. Will likely become outdated very quick. I suspect valet parking actually left a scratch on the side of the rental car. Car was... More

Great location for downtown interests. It is just a short walk to the capitol building and just around the corner to a 3 story mall. Great eatery options and the staff is excellent. Perfect for your downtown meeting or the Providence experience.