The lobby is updated and beautiful and I was greeted warmly by the staff and ice cold water with lemon or strawberries or lime was available each day; the daily newspaper is available for purchase just off the lobby (despite the bellman's statement that it is not). I had a room on a high-floor (quiet area) as requested, and the... More

The hotel and staff were very nice. Our room was quickly upgraded to a suite on the Club level because we are Starwood owners. The conditions of the hotel were a bit older, the gated doors to get into the hotel from the parking lot were clunky and sometimes stuck. The room was clean and fine, but the bathroom was... More

Place was really pricey it's rated a 4 star but rooms are not at all 4 star quality very outdated. Lobby is the only place that looks renovated. Was not happy with room appearance of hotel property. As soon as I got in the elevator I already knew I was going to be very disappointed with my room before seeing... More

The room was adequate but nothing special with a really small bathroom and a horrible view. The breakfast was HORRIBLE! I took a bite of the scrambled eggs and quickly spit them out, Same with the so called hashbrowns. The people were nice but the pool was packed with unruly children. Overall a nightmare,,

There's nothing wrong with being a little bit old. Heck, I should know. And when it comes to a hotel property, old doesn't necessarily mean worn and antiquated. That's the impression I got while staying at this property over the weekend. Parts of the hotel have been renovated while other parts need a little work. The lobby made a great... More

We love this hotel. They offer suites withba front room, which is convenient when traveling with children. If you stay, it is well worth the $15 per day club level access. There were three of us, and that $15 got us both breakfast and dinner each day! Breakfast is eggs, another hot item and yogurt, granola, cereal, breads, etc. Dinner... More

I ran a training for 150 people and the hotel was great, my room was spacious and the furniture was actually comfortable! The banquet staff were very helpful and me training went well. The only complaint would be the internet connection in the meeting room was not working properly and neither was the wifi outside of the meeting room. I... More

This hotel was perfectly located for my needs while in Tucson. An IHOP is next door to the property, which was convenient for breakfast. The Sheraton restaurant, Fire + Spice, makes a terrific salad with grilled salmon which I enjoyed. The staff were all very friendly and helpful. I was pleased this hotel is entirely non-smoking but very unhappy they... More

I stayed here alone on a trip to visit my brother I stayed two nights. The hotel complex has a few wings and it was a little confusing. figuring out where I was. the room was excellent. it was quiet and the bed was great. It had a fridge and a microwave and complimentary bottled water. there was a great... More