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Extended Stay America - San Antonio - Airport Hotel Reviews, San Antonio

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Extended Stay America - San Antonio - Airport

2.0 of 5
1015 Central Parkway South, San Antonio, TX 78232 (Formerly Homestead Studio Suites - San Antonio - Airport)
Hotel amenities
Extended Stay America - San Antonio - Airport
8 traveller photos
Ranked #209 of 343 hotels in San Antonio
2.5 of 5 stars 41 Reviews
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41 reviews from our community

    Trip type
Traveller rating
    7
    4
    9
    6
    15
Date Rating
Ocala, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“My room was not clean”
1 of 5 stars Reviewed 15 May 2013 via mobile

I am here for work for 2 weeks. My room was not clean when I moved in. The counter tops, dresser, nightstands were all dirty. The microwave had spatters and crumbs inside. The stove top had food drippings stuck on and there were drips down the cabinets and spatters on the walls. The walls are not clean and need painting.... More

San Antonio
1 review
“Average Room”
3 of 5 stars Reviewed 6 May 2013

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Review collected in partnership with Easytobook.com

Manager_11525, General Manager at Extended Stay America - San Antonio - Airport, responded to this review
9 May 2013

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1 review
“This is my fourth stay here in less then a month, it's excellent here.”
5 of 5 stars Reviewed 10 April 2013 via mobile

Simply superb! It had the perfect location, it's surrounded by restaurant plus it had a mini kitchen. The staff, flawless, extremely friendly. The price ridiculously fair. Jean C. Aka h34tw4vdem To certify this review.

Manager_11525, General Manager at Extended Stay America - San Antonio - Airport, responded to this review
16 April 2013

Jean - I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with our hotel and the staff. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. More

1 review
“You get what you pay for, if it's under $50.”
3 of 5 stars Reviewed 4 April 2013 via mobile

There is plenty of room for improvement. We were made to feel uncomfortable when we asked for and upgrade and were denied the upgrade. The bathrooms were dirty and the bathtub did not drain. The rooms were not cleaned even once during our 5 day stay.

RDOAustin, Manager at Extended Stay America - San Antonio - Airport, responded to this review
5 April 2013

Thank you for taking the time to review your recent stay at Extended Stay America San Antonio - Airport. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. I do regret that our housekeeping schedule was not made clearer to you when you... More

1 review
“Loved my stay great employees and always helpful”
5 of 5 stars Reviewed 29 March 2013 via mobile

I stayed for five months and loved it everyone was always helpful and the hotel was always clean inside and out. It was very close to everything you could need as well as fort sam Houston where my wife was stationed you can be on base in 15 minutes max

RDOAustin, Manager at Extended Stay America - San Antonio - Airport, responded to this review
9 April 2013

I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay America San Antonio - Airport. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we... More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Good overall for price.”
3 of 5 stars Reviewed 23 March 2013

Stayed here while visiting my nephew in Fort Sam Houston. Found a deal online that was too good to pass up otherwise I wouldn't have considered Extended Stay America. It was about 15-20 minutes to the Riverwalk and about the same to the base. Around 35 minutes toSeaWorld. Great restaurants around the area along with the Alamo Quarry shops. The... More

RDOAustin, Manager at Extended Stay America - San Antonio - Airport, responded to this review
27 March 2013

Thank you for taking the time to review your recent stay at Extended Stay America San Antonio - Airport. Given our company's commitment to superior guest service, it was great to read about your positive experience with our staff. Of course, I was disheartened to read that your stay wasn't 100% satisfactory. You certainly have my sincerest apologies. We know... More

corpus Christi, Texas, USA
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Non smoking rooms smell like smoke”
3 of 5 stars Reviewed 11 March 2013

Other than that it was a cute room setup, good price, and convenient location. The "non-smoking" room smelled like a cross between pesticide and old smoke. The bathroom smelled like fresh cigarette smoke. The ventilation system appeared to be connected with the room of someone else who was smoking. However the bathroom light and vent are on the same switch,... More

RDOAustin, Manager at Extended Stay America - San Antonio - Airport, responded to this review
15 March 2013

Thank you for taking the time to review your recent stay at Extended Stay America-San Antonio - Airport. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. We know that our guests have multiple hotel choices, which is why we strive so hard... More

San Antonio, Texas
1 review
“Exceptional service on the day shift”
4 of 5 stars Reviewed 29 January 2013

I stayed at this extended stay hotel for 3 weeks while I transferred into a new position with my company and found a place to reside. This hotel has two things going for it. First, it is pet friendly, the second is the day manager, Gladys. She was exceptional; she was smart and helpful about helping me get oriented in... More

RDOAustin, Manager at Extended Stay America - San Antonio - Airport, responded to this review
31 January 2013

Thank you for taking the time to make us aware of your experience at Homestead San Antonio - Airport. I know how committed we are to satisfying our guests, which is why it gave me great pleasure to read your kind words about Gladys. Given this commitment, it was with great concern that I read the rest of your account.... More

2 reviews
“They treat you like family”
4 of 5 stars Reviewed 8 December 2012

My stay was a long one. I don't usually like hotels with exterior corridors but this hotel is in a great area, close to shopping, restaurants, movies, airport, etc. and I always felt safe here. No security problems at all over the course of many months. Gladys was outstanding at the desk and she always had a smile and pleasant... More

RDOAustin, Manager at Extended Stay America - San Antonio - Airport, responded to this review
12 December 2012

I would like to personally thank you for taking time out to write such wonderful things about your experience at Homestead Studio Suites - San Antonio - Airport. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that... More

Dallas, Texas, United States
1 review
“Great Service”
5 of 5 stars Reviewed 13 November 2012

My stay here was brief but service was exceptional! I had left some clothes and received a call from Gladys who followed up with me. So much appriciated her kindness. I'll be staying there again next time in town and other places I find throughout Texas.

RDOAustin, Manager at Extended Stay America - San Antonio - Airport, responded to this review
16 November 2012

I would like to personally thank you for taking time out to write such wonderful things about your experience at Homestead San Antonio - Airport. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering... More

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Additional Information about Extended Stay America - San Antonio - Airport

Also Known As:
Homestead Hotel San Antonio
Address: 1015 Central Parkway South, San Antonio, TX 78232 (Formerly Homestead Studio Suites - San Antonio - Airport)
Region: United States > Texas > San Antonio
Amenities:
Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #209 of 343 hotels in San Antonio
Price range (per night): RM205 - 227
Hotel Class:2 star (2*)
Reservation Options:
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Extended Stay America - San Antonio - Airport
1015 Central Parkway South
San Antonio, TX 78232
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